Eptica Entreprise Suite
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Product Overview
Eptica Entreprise Suite Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
Eptica Entreprise Suite Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management
Pricing Information
Eptica Entreprise Suite Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Basic
€2000
Per User
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Frequently Asked Questions
Eptica Entreprise Suite FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Eptica Enterprise Suite is a customer service software solution designed to help businesses deliver excellent customer support across multiple channels. It offers tools for managing customer inquiries through email, chat, social media, and phone, ensuring that customers receive timely and consistent responses. The software’s built-in artificial intelligence (AI) capabilities enable businesses to automate responses to common queries, reducing response times and freeing up support agents to handle more complex issues. Eptica Enterprise Suite also includes a knowledge base management system, allowing businesses to create and maintain a comprehensive library of support articles for customers and agents to access. The software’s reporting and analytics features provide insights into customer satisfaction, agent performance, and service levels, helping businesses improve their support operations. Eptica Enterprise Suite is ideal for businesses looking to enhance customer service efficiency and improve overall customer experience.
- No, Eptica Entreprise Suite does not offer a free version.
- Yes, Eptica Entreprise Suite offers a free trial.
- No, Credit Card details are not required for the Eptica Entreprise Suite trial.
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Eptica Entreprise Suite offers the following pricing plans & packages:
Basic
€2000 Per User
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Eptica Entreprise Suite supports the following payment frequencies:
- Monthly Subscription
- No, Eptica Entreprise Suite does not offer an API.
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Eptica Entreprise Suite supports the following languages:
- English
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Following are the typical users of the Eptica Entreprise Suite:
- Self-Employed , Small-Business , Midsize-Business
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