Epicor Service CRM

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Epicor Service CRM Evaluation Snapshot

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User RatingNot rated yet
Starting PricePer Feature
Free TrialNot specified
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

Epicor Service CRM Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Epicor Service CRM

Epicor Service CRM is a specialized auto repair software designed to help service centers manage customer relationships and enhance service delivery. This platform provides robust tools for tracking customer interactions, managing appointments, and monitoring service history, ensuring that auto repair businesses can operate efficiently. Epicor Service CRM features an intuitive interface that simplifies customer relationship management tasks, allowing users to access critical information quickly and enhance customer engagement. The software includes powerful reporting capabilities that provide insights into customer satisfaction, service performance, and sales metrics, helping organizations identify areas for improvement. Additionally, Epicor Service CRM supports integration with other business applications, enhancing its functionality and ensuring a seamless flow of information. By implementing Epicor Service CRM, auto repair shops can improve their customer management practices, enhance service quality, and drive overall success through effective relationship strategies.
Company Epicor Software
Founded 1996
Headquarters United States
Employees NA

Support

Knowledge Base FAQs/Forum

Training

Live Online Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 1 industry available
Consumer Goods
Category-Based Capabilities

Epicor Service CRM Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Auto Body Software 14 selected features Open category ↗
Scheduling Inventory Control Labor Rates Billing & Invoicing Customer Database Vehicle Tracking Accounting Payroll Management VIN Decoder Quotes/Estimates Service History Maintenance Scheduling Parts Management Work Order Management
Auto Repair Software 18 selected features Open category ↗
Reporting & Statistics Reminders Inspection Management Service History Appointment Scheduling Communication Management Estimating Third-Party Integrations Employee Scheduling Customer Database Labor Rates Accounting Customer History CRM Maintenance Scheduling Order Management VIN Lookup Point of Sale (POS)
CRM Software 28 selected features Open category ↗
Referral Tracking Mobile Access Lead Qualification Contact Database Sales Pipeline Management Territory Management Quotes/Estimates Customizable Fields Calendar/Reminder System Marketing Automation Task Management Interaction Tracking Social Media Integration Pipeline Management Lead Capture Forecasting Contact Management Email Management Lead Generation Workflow Management Activity Dashboard Internal Chat Integration Segmentation Alerts/Notifications Document Storage Lead Management Reporting/Analytics Data Import/Export
Pricing Information

Epicor Service CRM Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per Feature
Preferred Currency USD ($)
Free Trial NA
Free Version NA
Payment Frequency NA
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Frequently Asked Questions

Epicor Service CRM FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Epicor Service CRM is a specialized auto repair software designed to help service centers manage customer relationships and enhance service delivery. This platform provides robust tools for tracking customer interactions, managing appointments, and monitoring service history, ensuring that auto repair businesses can operate efficiently. Epicor Service CRM features an intuitive interface that simplifies customer relationship management tasks, allowing users to access critical information quickly and enhance customer engagement. The software includes powerful reporting capabilities that provide insights into customer satisfaction, service performance, and sales metrics, helping organizations identify areas for improvement. Additionally, Epicor Service CRM supports integration with other business applications, enhancing its functionality and ensuring a seamless flow of information. By implementing Epicor Service CRM, auto repair shops can improve their customer management practices, enhance service quality, and drive overall success through effective relationship strategies.

  • No, Epicor Service CRM does not offer a free version.

  • Yes, Epicor Service CRM offers a free trial.

  • No, Credit Card details are not required for the Epicor Service CRM trial.

  • No, Epicor Service CRM does not offer an API.

  • Epicor Service CRM offers support with the following options:
    • Knowledge Base , FAQs/Forum

  • Epicor Service CRM offers training with the following options:
    • Live Online , Webinar , Documentation

  • Epicor Service CRM supports the following languages:
    • English

  • Following are the typical users of the Epicor Service CRM:
    • Self-Employed , Small-Business , Midsize-Business

  • Epicor Service CRM supports the following deployment:
    • Cloud Hosted

  • Epicor Service CRM supports the following devices and operating systems:
    • Web-Based
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