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Devart Excel Add-In for Zendesk

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Connect Excel to Zendesk for easy data management

Devart Excel Add-In for Zendesk Overview

The Devart Excel Add-In for Zendesk is a powerful tool that enables businesses to integrate their Zendesk support system with Microsoft Excel. This add-in allows users to import, export, and manipulate Zendesk ticket data directly within Excel, making it easier to track customer support metrics, analyze trends, and generate detailed reports. By linking Zendesk data to Excel, businesses can perform custom analysis of tickets, responses, agent performance, and customer satisfaction ratings in a familiar environment. The real-time synchronization ensures that any updates made in Excel are reflected in Zendesk instantly, maintaining data accuracy and consistency. Whether you’re analyzing support team performance, measuring ticket resolution times, or managing customer service workflows, the Devart Excel Add-In for Zendesk provides a streamlined solution that enhances your ability to make data-driven decisions. This tool is especially beneficial for support managers, data analysts, and business owners looking to gain actionable insights from their helpdesk data without leaving Excel.

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Contact Details

  • Vendor Name Devart
  • Founded 1997
  • Location Czech Republic
  • Employees 101-500

Support

  • Email Email
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Accounting, Automotive, Computer Software, Marketing & Advertising

Devart Excel Add-In for Zendesk Features

  • Arrow Icon Multiple Data Sources
  • Arrow Icon Database Support
  • Arrow Icon Dashboard
  • Arrow Icon Workflow Management
  • Arrow Icon Data Connectors
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Data Synchronization
  • Arrow Icon Data Import/Export
  • Arrow Icon Web Services
  • Arrow Icon Real-Time Data
  • Arrow Icon Data Management
  • Arrow Icon Data Warehouse
  • Arrow Icon API
  • Arrow Icon Data Extraction
  • Arrow Icon Data Aggregation and Publishing
  • Arrow Icon Configurable Workflow
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Access Controls/Permissions

Devart Excel Add-In for Zendesk Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • NA

Devart Excel Add-In for Zendesk FAQs

The Devart Excel Add-In for Zendesk is a powerful tool that enables businesses to integrate their Zendesk support system with Microsoft Excel. This add-in allows users to import, export, and manipulate Zendesk ticket data directly within Excel, making it easier to track customer support metrics, analyze trends, and generate detailed reports. By linking Zendesk data to Excel, businesses can perform custom analysis of tickets, responses, agent performance, and customer satisfaction ratings in a familiar environment. The real-time synchronization ensures that any updates made in Excel are reflected in Zendesk instantly, maintaining data accuracy and consistency. Whether you’re analyzing support team performance, measuring ticket resolution times, or managing customer service workflows, the Devart Excel Add-In for Zendesk provides a streamlined solution that enhances your ability to make data-driven decisions. This tool is especially beneficial for support managers, data analysts, and business owners looking to gain actionable insights from their helpdesk data without leaving Excel.

  • No, Devart Excel Add-In for Zendesk does not offer a free version.

  • Yes, Devart Excel Add-In for Zendesk offers a free trial.

  • No, Credit Card details are not required for the Devart Excel Add-In for Zendesk trial.

  • No, Devart Excel Add-In for Zendesk does not offer an API.

  • Devart Excel Add-In for Zendesk offers support with the following options:
    • Email , Knowledge Base , FAQs/Forum

  • Devart Excel Add-In for Zendesk supports the following languages:
    • English

  • Following are the typical users of the Devart Excel Add-In for Zendesk:
    • Self-Employed , Small-Business , Midsize-Business

  • Devart Excel Add-In for Zendesk supports the following deployment:
    • Cloud Hosted

  • Devart Excel Add-In for Zendesk supports the following devices and operating systems:
    • Web-Based