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Devart Excel Add-In for Freshdesk

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Connect Excel to Freshdesk for easy data management

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Devart Excel Add-In for Freshdesk Overview

Devart Excel Add-In for Freshdesk is designed to streamline the way businesses manage and analyze customer support data. By integrating Freshdesk, a popular customer support platform, with Microsoft Excel, this tool enables users to import, update, and manipulate support ticket data seamlessly. Customer service teams can easily export Freshdesk ticket data into Excel for reporting, analysis, and advanced data processing. The add-in ensures real-time data synchronization, which makes it possible to track key performance metrics and gain valuable insights into customer issues and support team efficiency. Whether you need to generate custom reports, analyze trends, or update multiple tickets at once, this tool simplifies the entire process. With its user-friendly interface, it's ideal for businesses looking to enhance their customer service workflows, improve decision-making, and gain a deeper understanding of customer interactions, all without leaving Excel.

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Contact Details

  • Vendor Name Devart
  • Founded 1997
  • Location Czech Republic
  • Employees 101-500

Support

  • Email Email
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Accounting, Automotive, Computer Software, Marketing & Advertising

Devart Excel Add-In for Freshdesk Features

  • Arrow Icon Multiple Data Sources
  • Arrow Icon Database Support
  • Arrow Icon Dashboard
  • Arrow Icon Workflow Management
  • Arrow Icon Data Connectors
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Data Synchronization
  • Arrow Icon Data Import/Export
  • Arrow Icon Web Services
  • Arrow Icon Real-Time Data
  • Arrow Icon Data Management
  • Arrow Icon Data Warehouse
  • Arrow Icon API
  • Arrow Icon Data Extraction
  • Arrow Icon Data Aggregation and Publishing
  • Arrow Icon Configurable Workflow
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Access Controls/Permissions

Devart Excel Add-In for Freshdesk Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • NA

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Devart Excel Add-In for Freshdesk FAQs

Devart Excel Add-In for Freshdesk is designed to streamline the way businesses manage and analyze customer support data. By integrating Freshdesk, a popular customer support platform, with Microsoft Excel, this tool enables users to import, update, and manipulate support ticket data seamlessly. Customer service teams can easily export Freshdesk ticket data into Excel for reporting, analysis, and advanced data processing. The add-in ensures real-time data synchronization, which makes it possible to track key performance metrics and gain valuable insights into customer issues and support team efficiency. Whether you need to generate custom reports, analyze trends, or update multiple tickets at once, this tool simplifies the entire process. With its user-friendly interface, it's ideal for businesses looking to enhance their customer service workflows, improve decision-making, and gain a deeper understanding of customer interactions, all without leaving Excel.

  • No, Devart Excel Add-In for Freshdesk does not offer a free version.

  • Yes, Devart Excel Add-In for Freshdesk offers a free trial.

  • No, Credit Card details are not required for the Devart Excel Add-In for Freshdesk trial.

  • No, Devart Excel Add-In for Freshdesk does not offer an API.

  • Devart Excel Add-In for Freshdesk offers support with the following options:
    • Email , Knowledge Base , FAQs/Forum

  • Devart Excel Add-In for Freshdesk supports the following languages:
    • English

  • Following are the typical users of the Devart Excel Add-In for Freshdesk:
    • Self-Employed , Small-Business , Midsize-Business

  • Devart Excel Add-In for Freshdesk supports the following deployment:
    • Cloud Hosted

  • Devart Excel Add-In for Freshdesk supports the following devices and operating systems:
    • Web-Based