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Customer Alliance

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Customer Alliance Overview

Customer Alliance is a powerful reputation management software designed to help businesses monitor and improve their online reputation. The platform provides comprehensive tools for review management, customer feedback, and analytics, enabling organizations to optimize their reputation strategies. With features such as automated review requests, real-time monitoring, and integration with various business systems, Customer Alliance streamlines reputation management and enhances customer engagement. The software also offers reporting capabilities, allowing businesses to analyze customer sentiment and identify areas for improvement. Ideal for companies seeking to enhance their online presence, Customer Alliance empowers organizations to drive customer satisfaction and build a positive brand image.

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Contact Details

  • Vendor Name CA Customer Alliance
  • Founded 2009
  • Location Germany

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Food & Beverages, Hospitality, Maritime, Security & Investigations

Customer Alliance Features

  • Arrow Icon Sentiment Analysis
  • Arrow Icon Campaign Management
  • Arrow Icon Visual Analytics
  • Arrow Icon Review Generation
  • Arrow Icon Keyword Tracking
  • Arrow Icon Widgets
  • Arrow Icon Real Time Notifications
  • Arrow Icon Engagement Tracking
  • Arrow Icon Review Monitoring
  • Arrow Icon SEO Management
  • Arrow Icon Response Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Content Management
  • Arrow Icon SMS Messaging
  • Arrow Icon Brand Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Campaign Analytics
  • Arrow Icon Multi-Location
  • Arrow Icon Review Request
  • Arrow Icon Review Notification
  • Arrow Icon Customer Experience Management
  • Arrow Icon Review Display
  • Arrow Icon Review Sharing
  • Arrow Icon Hashtag Tracking
  • Arrow Icon Post Scheduling
  • Arrow Icon Complaint Management
  • Arrow Icon Social Media Monitoring

Customer Alliance Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • NA

Customer Alliance FAQs

  • No, Customer Alliance does not offer a free version.

  • Yes, Customer Alliance offers a free trial.

  • No, Credit Card details are not required for the Customer Alliance trial.

  • No, Customer Alliance does not offer an API.

  • Customer Alliance offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Customer Alliance offers training with the following options:
    • Live Online , Webinar , Documentation

  • Customer Alliance supports the following languages:
    • English

  • Following are the typical users of the Customer Alliance:
    • Self-Employed , Small-Business , Midsize-Business

  • Customer Alliance supports the following deployment:
    • Cloud Hosted

  • Customer Alliance supports the following devices and operating systems:
    • Web-Based

Customer Alliance is a powerful reputation management software designed to help businesses monitor and improve their online reputation. The platform provides comprehensive tools for review management, customer feedback, and analytics, enabling organizations to optimize their reputation strategies. With features such as automated review requests, real-time monitoring, and integration with various business systems, Customer Alliance streamlines reputation management and enhances customer engagement. The software also offers reporting capabilities, allowing businesses to analyze customer sentiment and identify areas for improvement. Ideal for companies seeking to enhance their online presence, Customer Alliance empowers organizations to drive customer satisfaction and build a positive brand image.