Click4Assistance Overview

Click4Assistance is a powerful live chat software solution designed to enhance customer engagement and support for businesses across various industries. This platform offers real-time communication capabilities, enabling organizations to connect with visitors on their websites and provide instant assistance. With features such as proactive chat invitations, customizable chat widgets, and detailed analytics, Click4Assistance allows businesses to manage live chat interactions effectively while improving response times and customer satisfaction. The software integrates seamlessly with CRM systems, ensuring that organizations maintain a holistic view of customer interactions. Ideal for businesses seeking to elevate their customer service and enhance online engagement, Click4Assistance empowers organizations to build lasting relationships with their clients through timely and effective communication.

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Contact Details

  • Vendor Name Click4Assistance
  • Founded 2004
  • Location United Kingdom

Support

  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Financial Services, Insurance, Logistics & Supply Chain, Mining & Metals, Outsourcing/Offshoring, Real Estate

Click4Assistance Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

Click4Assistance Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • GBP (£) GBP (£)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$10.38 Per Month

Click4Assistance FAQs

Click4Assistance is a powerful live chat software solution designed to enhance customer engagement and support for businesses across various industries. This platform offers real-time communication capabilities, enabling organizations to connect with visitors on their websites and provide instant assistance. With features such as proactive chat invitations, customizable chat widgets, and detailed analytics, Click4Assistance allows businesses to manage live chat interactions effectively while improving response times and customer satisfaction. The software integrates seamlessly with CRM systems, ensuring that organizations maintain a holistic view of customer interactions. Ideal for businesses seeking to elevate their customer service and enhance online engagement, Click4Assistance empowers organizations to build lasting relationships with their clients through timely and effective communication.

  • Yes, Click4Assistance offers a free version.

  • Yes, Click4Assistance offers a free trial.

  • No, Credit Card details are not required for the Click4Assistance trial.

  • Click4Assistance offers the following pricing plans & packages:

    Basic

    $10.38 Per Month

  • Click4Assistance supports the following payment frequencies:

    • Monthly Subscription

  • No, Click4Assistance does not offer an API.

  • Click4Assistance offers support with the following options:
    • Chat

  • Click4Assistance offers training with the following options:
    • In-person , Live Online , Documentation

  • Click4Assistance supports the following languages:
    • English

  • Following are the typical users of the Click4Assistance:
    • Self-Employed , Small-Business , Midsize-Business

  • Click4Assistance supports the following deployment:
    • Cloud Hosted

  • Click4Assistance supports the following devices and operating systems:
    • Web-Based