ChowNow

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses ChowNow

"Restaurants looking to handle online ordering independently tend to find ChowNow a practical choice. It helps food businesses accept orders directly from their own website or app without relying on third-party delivery marketplaces that take large commissions. This can make a real difference for smaller restaurants trying to protect their margins. That said, businesses hoping to gain new customer discovery through a shared marketplace platform may find ChowNow less effective for that specific goal."
Decision Snapshot

ChowNow Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.6 / 5
Starting Price$275 / month
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

ChowNow Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About ChowNow

ChowNow is a food delivery software designed for restaurants to manage online orders, deliveries, and customer interactions. The platform enables restaurants to create custom digital menus, accept online orders, and track deliveries in real time. ChowNow integrates with third-party delivery services, allowing restaurants to reach a larger audience without the need for additional infrastructure. The software also provides customer engagement features, allowing businesses to communicate directly with customers, send order updates, and collect feedback. ChowNow’s easy-to-use interface makes it simple for restaurant owners to manage their food delivery operations efficiently while enhancing the overall customer experience and boosting sales.
Company ChowNow
Founded NA
Headquarters United States
Employees NA

Support

24x7 Support Email Phone FAQs/Forum

Training

NA

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 2 industries available
Entertainment Restaurants

Why Choose ChowNow

Problem it Solves

  • Problem it Solves Streamlining Online Ordering For Restaurants And Enhancing Customer Convenience

Target Users

  • Target Users Independent Restaurant Owners
  • Target Users Small Chain Restaurant Operators
  • Target Users Restaurant Managers
  • Target Users Food Truck Operators
  • Target Users Catering Business Owners

Core Use Case

  • Core Use Case Streamline Online Ordering
  • Core Use Case Enhance Customer Engagement
  • Core Use Case Simplify Menu Management
  • Core Use Case Boost Restaurant Visibility
  • Core Use Case Facilitate Direct Customer Communication

USP

  • USP Effortless Online Ordering For Local Restaurants

Pros

  • Pros Commission-free ordering saves restaurants real money over time
  • Pros Direct customer relationships stay intact without third-party interference
  • Pros Branded app and website ordering keeps restaurants looking professional
  • Pros Marketing tools help bring lapsed customers back automatically
  • Pros Setup process is straightforward for non-technical restaurant owners
  • Pros ChowNow absorbs the tech so owners focus on food
  • Pros Customer data actually belongs to the restaurant, not ChowNow

Cons

  • Cons Commission-free model still requires a notable monthly subscription fee
  • Cons Marketing tools feel basic compared to dedicated restaurant marketing platforms
  • Cons Diner discovery depends heavily on ChowNow's network reach in your area
  • Cons Setup and menu management demand more hands-on time than expected
Editorial Buyer Guidance

Who Is ChowNow Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Online Ordering For Restaurants And Enhancing Customer Convenience

Target Users

  • Independent Restaurant Owners
  • Small Chain Restaurant Operators
  • Restaurant Managers
  • Food Truck Operators
  • Catering Business Owners

Core Use Cases

  • Streamline Online Ordering
  • Enhance Customer Engagement
  • Simplify Menu Management
  • Boost Restaurant Visibility
  • Facilitate Direct Customer Communication

Unique Selling Point

Effortless Online Ordering For Local Restaurants

Strengths and Limitations

ChowNow Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Commission-free ordering saves restaurants real money over time
  • Direct customer relationships stay intact without third-party interference
  • Branded app and website ordering keeps restaurants looking professional
  • Marketing tools help bring lapsed customers back automatically
  • Setup process is straightforward for non-technical restaurant owners
  • ChowNow absorbs the tech so owners focus on food
  • Customer data actually belongs to the restaurant, not ChowNow
!

Cons

  • Commission-free model still requires a notable monthly subscription fee
  • Marketing tools feel basic compared to dedicated restaurant marketing platforms
  • Diner discovery depends heavily on ChowNow's network reach in your area
  • Setup and menu management demand more hands-on time than expected
Category-Based Capabilities

ChowNow Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Food Delivery Software 11 selected features Open category ↗ ⌄
Routing Loyalty Program Inventory Management Gift Card Management Delivery Tracking Live Tracking Mobile Access Order Management Reporting/Analytics Dispatch Management Kitchen/Menu Management
Online Ordering Software 14 selected features Open category ↗ ⌄
Order Management Online Ordering Online Payments Payment Processing Order Tracking Restaurant POS Website Personalization Mobile Access Online Reservations Loyalty Program Alerts/Notifications Mobile Payments Customer Accounts POS Integration
Restaurant POS Software 13 selected features Open category ↗ ⌄
Online Ordering Loyalty Program Mobile Access Tips Management Delivery Management Reporting/Analytics Order Entry Order Management Inventory Management Electronic Payments Multi-Location Separate Checks Table Management
Connected Applications

ChowNow Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

ChowNow Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Monthly Subscription
ChowNow Premier
$275 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

ChowNow Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

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4.6
Based on 2 approved reviews
5 stars 63%
4 stars 38%
3 stars 0%
2 stars 0%
1 star 0%
Theodore F.
Theodore F. Owner

ChowNow Makes Online Ordering Simple for Restaurants

ChowNow helped us quickly get into online ordering, which we were late to adopt compared to our competitors. It turned out to be really popular—some customers only order online, and we might have missed their business without it. Creating a custom iOS and Android app for our restaurant was smooth too, with ChowNow’s team handling most of the technical work and app store requirements efficiently. The menu is easy to update, items can be removed when out of stock, and orders from Google come through seamlessly. Their iPad system is faster and more reliable than most tablets from other services, and support is always easy to reach. We also benefit from basic marketing tools, like email campaigns, and have full access to customer info, unlike many other platforms. Reporting features are solid, though I wish we could pull older data more easily.

Reviewed on July, 2023
Mike N.
Mike N. Editor / Producer

ChowNow Makes Exploring New Restaurants Easy

I use ChowNow whenever I’m in a new city and want to check out which restaurants offer delivery. It’s a simple and convenient way to discover new dining options without the extra fees that come with most delivery apps.

Reviewed on April, 2023
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Top ChowNow Alternatives

Explore leading products commonly evaluated alongside ChowNow.

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Frequently Asked Questions

ChowNow FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

ChowNow is a food delivery software designed for restaurants to manage online orders, deliveries, and customer interactions. The platform enables restaurants to create custom digital menus, accept online orders, and track deliveries in real time. ChowNow integrates with third-party delivery services, allowing restaurants to reach a larger audience without the need for additional infrastructure. The software also provides customer engagement features, allowing businesses to communicate directly with customers, send order updates, and collect feedback. ChowNow’s easy-to-use interface makes it simple for restaurant owners to manage their food delivery operations efficiently while enhancing the overall customer experience and boosting sales.

  • No, ChowNow does not offer a free version.

  • Yes, ChowNow offers a free trial.

  • No, Credit Card details are not required for the ChowNow trial.

  • ChowNow offers the following pricing plans & packages:

    ChowNow Premier

    $275 Per Month

  • ChowNow supports the following payment frequencies:

    • Monthly Subscription

  • No, ChowNow does not offer an API.

  • ChowNow can be integrated with the following applications:

    • QuickBooks Online , Mailchimp , Toast POS , Clover , Zapier , Google Analytics , Revel Systems , Twitter/X , Lightspeed , LightSpeed

  • ChowNow offers support with the following options:
    • 24x7 Support , Email , Phone , FAQs/Forum

  • ChowNow supports the following languages:
    • English

  • Following are the typical users of the ChowNow:
    • Self-Employed , Small-Business , Midsize-Business

  • ChowNow supports the following deployment:
    • Cloud Hosted

  • ChowNow supports the following devices and operating systems:
    • Web-Based
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