ChatSupport logo

ChatSupport

Claim

Convert website visitors to customers with free live chat.

  Write a Review Visit Website  

ChatSupport Overview

ChatSupport is a user-friendly live chat software developed to enhance online customer interaction and support. A standout feature of ChatSupport is its 'Smart Triggers', which automatically initiate conversations based on visitor behavior, increasing engagement opportunities. The software easily integrates with websites and provides a streamlined interface for both customers and agents. Key to its appeal is the ability to manage multiple chats simultaneously, boosting efficiency. ChatSupport also offers valuable analytics to track chat performance and customer satisfaction. Its offline messaging feature ensures that customer queries are captured even when agents are not available. Ideal for small to medium-sized businesses, ChatSupport offers an effective, no-frills solution for improving customer communication and support in real-time.

Read More

ChatSupport Screenshot & Video

Contact Details

  • Vendor Name AnywhereWorks
  • Founded 2016
  • Location United States
  • Employees 11-50

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Chat Chat

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • Windows Windows
  • Mac Mac

Typical Customers

  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

English

Industries

Automotive, Leisure & Travel, Real Estate

ChatSupport Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

ChatSupport Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial 30 Days

Free Version

  • NA

Payment Frequency

  • Monthly Payment Monthly Payment
Pricing Page   Trial Page  

Plans & Packages

STARTUP

$19 Per Month

ChatSupport FAQs

ChatSupport is a user-friendly live chat software developed to enhance online customer interaction and support. A standout feature of ChatSupport is its 'Smart Triggers', which automatically initiate conversations based on visitor behavior, increasing engagement opportunities. The software easily integrates with websites and provides a streamlined interface for both customers and agents. Key to its appeal is the ability to manage multiple chats simultaneously, boosting efficiency. ChatSupport also offers valuable analytics to track chat performance and customer satisfaction. Its offline messaging feature ensures that customer queries are captured even when agents are not available. Ideal for small to medium-sized businesses, ChatSupport offers an effective, no-frills solution for improving customer communication and support in real-time.

  • No, ChatSupport does not offer a free version.

  • Yes, ChatSupport offers a free trial.

  • No, Credit Card details are not required for the ChatSupport trial.

  • ChatSupport offers the following pricing plans & packages:

    STARTUP

    $19 Per Month

  • ChatSupport supports the following payment frequencies:

    • Monthly Payment

  • No, ChatSupport does not offer an API.

  • ChatSupport offers support with the following options:
    • 24x7 Support , Email , Chat

  • ChatSupport offers training with the following options:
    • In-person , Webinar , Documentation

  • ChatSupport supports the following languages:
    • English

  • Following are the typical users of the ChatSupport:
    • Large-Enterprise-Business

  • ChatSupport supports the following deployment:
    • Cloud Hosted

  • ChatSupport supports the following devices and operating systems:
    • Web-Based , Windows , Mac