Awesome Support
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Product Overview
Awesome Support Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
Awesome Support Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Help Desk Software 26 selected features Open category ↗ ⌄
Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control
Pricing Information
Awesome Support Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Basic
$149
Per Feature
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Alternative Products
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Frequently Asked Questions
Awesome Support FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Awesome Support is a comprehensive help desk software designed to streamline and enhance customer support operations for businesses of all sizes. It offers a robust platform for managing customer inquiries, tracking support tickets, and delivering exceptional service with ease and efficiency. Awesome Support features intuitive ticketing systems, allowing support teams to categorize, prioritize, and assign tickets seamlessly, ensuring that customer issues are addressed promptly and effectively. The software includes advanced automation tools, such as automated ticket routing, response templates, and SLA management, reducing manual effort and enhancing support efficiency. Additionally, Awesome Support provides robust knowledge base capabilities, enabling organizations to create and maintain a repository of self-help articles, FAQs, and troubleshooting guides, empowering customers to find solutions independently. The software also offers detailed reporting and analytics, providing insights into support performance, ticket resolution times, and customer satisfaction levels, facilitating informed decision-making and continuous improvement. With its user-friendly interface and seamless integration with popular CRM systems and communication tools, Awesome Support empowers businesses to elevate their customer support experiences, improve operational efficiency, and drive sustained customer satisfaction through effective help desk solutions.
- Yes, Awesome Support offers a free version.
- Yes, Awesome Support offers a free trial.
- No, Credit Card details are not required for the Awesome Support trial.
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Awesome Support offers the following pricing plans & packages:
Basic
$149 Per Feature
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Awesome Support supports the following payment frequencies:
- Annual Subscription
- No, Awesome Support does not offer an API.
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Awesome Support offers support with the following options:
- 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum
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Awesome Support offers training with the following options:
- In-person , Live Online , Documentation , Videos
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Awesome Support supports the following languages:
- English
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Following are the typical users of the Awesome Support:
- Self-Employed , Small-Business , Midsize-Business
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Awesome Support supports the following deployment:
- Cloud Hosted , On-Premise
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Awesome Support supports the following devices and operating systems:
- Web-Based , Windows , Linux
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