Ameyo Engage

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Ameyo Engage Evaluation Snapshot

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User RatingNot rated yet
Starting Price₹40 / month
Free TrialNot specified
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersIndia
✎
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Product Overview

Ameyo Engage Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Ameyo Engage

Ameyo Engage is a comprehensive call center software designed to enhance the efficiency and effectiveness of customer service operations. It offers a robust suite of tools that manage inbound and outbound calls, automate call routing, and provide real-time analytics to monitor performance. Ameyo Engage’s intuitive interface allows agents to handle calls seamlessly, access customer information instantly, and resolve inquiries swiftly, ensuring a superior customer experience. The software includes advanced features such as interactive voice response (IVR), automatic call distribution (ACD), and call recording, which streamline call management and maintain high service standards. Additionally, Ameyo Engage provides robust reporting and dashboard capabilities, offering insights into call volumes, agent performance, and customer satisfaction levels. With seamless integration with CRM systems and other business applications, Ameyo Engage ensures a unified workflow and enhanced operational efficiency. Ideal for businesses of all sizes, Ameyo Engage empowers call centers to deliver exceptional service, improve agent productivity, and drive customer loyalty through its reliable and feature-rich platform.
Company Ameyo
Founded 2013
Headquarters India
Employees NA

Support

24x7 Support Chat

Training

Live Online Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
Government Relations Information Technology & Services Outsourcing/Offshoring Telecommunications
Category-Based Capabilities

Ameyo Engage Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Workforce Management Software 30 selected features Open category ↗ ⌄
Performance Metrics Compliance Tracking Attendance Management Sick Leave Tracking Recruitment Management Reporting/Analytics Real Time Notifications Employee Management Time & Attendance Employee Scheduling Reminders Clock In/Out Approval Process Control Timesheet Management Employee Database Calendar Management Performance Management Shift Swapping Time Off Management Payroll Management Budgeting/Forecasting Self Service Portal Activity Tracking Vacation/Leave Tracking Skills Tracking Time Off Requests Document Storage Labor Forecasting Automated Scheduling Employee Onboarding
Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics Appointment Management Real Time Notifications Customer Segmentation Employee Management Queue Management Virtual Assistant Customer History Call Routing SMS Messaging Email Management Voice Mail Call Center Management Knowledge Base Management Multi-Channel Communication Live Chat Activity Tracking Self Service Portal Alerts/Escalation Auto-Responders Support Ticket Management Engagement Tracking Surveys & Feedback Social Media Integration Contact Management
Call Center Software 30 selected features Open category ↗ ⌄
Call Recording Computer Telephony Integration Call Routing Call Monitoring Call Logging Call Center Management Activity Dashboard Call Tracking Callback Scheduling Progressive Dialer Manual Dialer Call Transfer Voice Mail Contact Management Inbound Call Center Chat/Messaging Outbound Call Center Alerts/Escalation CRM Multi-Channel Communication IVR/Voice Recognition Call Scripting Caller ID Automatic Call Distribution Queue Management Call Reporting Auto-Dialer Blended Call Center Predictive Dialer Interaction Tracking
Live Chat Software 24 selected features Open category ↗ ⌄
Transfers/Routing Document Storage Mobile Access Search/Filter Single Sign On Support Ticket Management Screen Sharing Reporting/Analytics Proactive Chat Auto-Responders Multi-Channel Communication Real Time Notifications Offline Form Collaboration Tools CRM Interaction Tracking Transcripts/Chat History Contact Management Geotargeting Chat/Messaging File Sharing Canned Responses Email Management Surveys & Feedback
Call Recording Software 18 selected features Open category ↗ ⌄
Interaction Tracking Call Tagging Computer Telephony Integration Call Monitoring Automatic Call Distribution File Transfer IVR/Voice Recognition Performance Metrics Recording Event Triggered Actions Activity Dashboard Contact Management Scheduled Recording Voice Mail Call Transcription Reporting & Statistics Call Center Management Auto-Dialer
Customer Experience Software 17 selected features Open category ↗ ⌄
Surveys & Feedback Dashboard Data Visualization Text Analysis Reporting/Analytics Customer Segmentation Negative Feedback Management Engagement Tracking Real-Time Notifications Knowledge Management Customizable Templates Customizable Fields Survey/Poll Management Feedback Management Customizable Forms Multi-Channel Data Collection NPS Survey Structure
IVR Software 23 selected features Open category ↗ ⌄
Call Center Management Call Routing Voice Mail Text to Speech Call Recording Call Logging Survey/Poll Management Callback Scheduling Phone Key Input Reporting & Statistics IVR/Voice Recognition Caller ID Campaign Management Call Disposition Call Monitoring Auto-Dialer Multi-Channel Communication Multiple Scripts Automatic Call Distribution Computer Telephony Integration Voice Customization Real-Time Monitoring Pre-recorded Messages
Predictive Dialer Software 20 selected features Open category ↗ ⌄
Lead Management Call Monitoring Contact Management List Management Campaign Management Automatic Call Distribution Call Scheduling Call Routing Predictive Dialer Call Center Management Real-Time Reporting Call Transfer Campaign Specific Caller ID FCC Compliance Call Reporting Interaction Tracking Computer Telephony Integration Reporting/Analytics Call Recording FTC Compliance
Sales Enablement Software 16 selected features Open category ↗ ⌄
Goal Management Contact Management Workflow Management Lead Qualification Lead Management Engagement Tracking Alerts/Notifications Meeting Management Collaboration Tools Sales Onboarding & Training Activity Tracking Performance Management Reporting & Statistics Customizable Branding Campaign Management Document Management
Speech Recognition Software 16 selected features Open category ↗ ⌄
Text Editing Voice Recognition Call Recording Multi-Language Reporting/Analytics Concatenated Speech Sentiment Analysis Automatic Transcription Audio Capture Call Center Management Call Scripting Speech-to-Text Analysis Search/Filter Customizable Macros IVR/Voice Recognition Automatic Call Distribution
Telephony Software 14 selected features Open category ↗ ⌄
Call Center Management Call Transfer Computer Telephony Integration VoIP Voice Mail Reporting/Analytics Caller ID Call Monitoring Call Recording Multi-Channel Communication Auto-Dialer IVR/Voice Recognition Call Routing Automatic Call Distribution
Customer Support Software 11 selected features Open category ↗ ⌄
Queue Management Email Management Service Level Agreement (SLA) Management CRM Live Chat Knowledge Base Management Customer Database Reporting/Analytics Multi-Channel Communication Inventory Management Chatbot
Pricing Information

Ameyo Engage Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency INR (₹)
Free Trial NA
Free Version NA
Payment Frequency Monthly Subscription
Basic
₹40 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Frequently Asked Questions

Ameyo Engage FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Ameyo Engage is a comprehensive call center software designed to enhance the efficiency and effectiveness of customer service operations. It offers a robust suite of tools that manage inbound and outbound calls, automate call routing, and provide real-time analytics to monitor performance. Ameyo Engage’s intuitive interface allows agents to handle calls seamlessly, access customer information instantly, and resolve inquiries swiftly, ensuring a superior customer experience. The software includes advanced features such as interactive voice response (IVR), automatic call distribution (ACD), and call recording, which streamline call management and maintain high service standards. Additionally, Ameyo Engage provides robust reporting and dashboard capabilities, offering insights into call volumes, agent performance, and customer satisfaction levels. With seamless integration with CRM systems and other business applications, Ameyo Engage ensures a unified workflow and enhanced operational efficiency. Ideal for businesses of all sizes, Ameyo Engage empowers call centers to deliver exceptional service, improve agent productivity, and drive customer loyalty through its reliable and feature-rich platform.

  • No, Ameyo Engage does not offer a free version.

  • Yes, Ameyo Engage offers a free trial.

  • No, Credit Card details are not required for the Ameyo Engage trial.

  • Ameyo Engage offers the following pricing plans & packages:

    Basic

    ₹40 Per Month

  • Ameyo Engage supports the following payment frequencies:

    • Monthly Subscription

  • No, Ameyo Engage does not offer an API.

  • Ameyo Engage offers support with the following options:
    • 24x7 Support , Chat

  • Ameyo Engage offers training with the following options:
    • Live Online , Webinar , Documentation

  • Ameyo Engage supports the following languages:
    • English

  • Following are the typical users of the Ameyo Engage:
    • Self-Employed , Small-Business , Midsize-Business

  • Ameyo Engage supports the following deployment:
    • Cloud Hosted

  • Ameyo Engage supports the following devices and operating systems:
    • Web-Based
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