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The Complete Service Management Platform

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4me Overview

4me is a distinctive IT service management (ITSM) software specifically developed to support the seamless collaboration of internal and external service providers. Unique in its approach, it specializes in Service Integration and Management (SIAM), making it ideal for organizations managing multiple service providers. The software stands out with its real-time service level agreement (SLA) tracking, ensuring transparent and efficient service delivery. Its user-friendly interface simplifies the management of services, incidents, and requests, enhancing user experience. 4me also excels in its integration capabilities, easily connecting with existing IT ecosystems. The tool's automation features streamline workflows, improving productivity and reducing manual efforts. Additionally, 4me provides comprehensive analytics and reporting, offering valuable insights for continuous improvement. This makes 4me a robust choice for organizations looking for an integrated and efficient approach to managing diverse IT services.

4me screenshot & Video

Contact Details

  • 4me
  • 2010
  • United States
  • 11-50

Support

  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base

Training

  • In-person
  • Live Online
  • Webinar
  • Documentation
  • Videos

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based
  • iPhone
  • Android
  • Mac

Typical Customers

  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

Arabic, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Irish, Italian, Kazakh, Korean, Malay, Norwegian, Polish, Portuguese, Romanian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

Industries

Information Technology & Services

4me Features

  • Service Catalog
  • Alerts/Escalation
  • Multi-Channel Communication
  • Configuration Management
  • Inventory Management
  • Approval Process Control
  • Contract/License Management
  • Asset Tracking
  • Prioritization
  • Activity Tracking
  • Change Management
  • Knowledge Base Management
  • Self Service Portal
  • Incident Management
  • Alerts/Notifications
  • Chat/Messaging
  • Project Management
  • SLA Management
  • Access Controls/Permissions
  • Problem Management
  • Availability Management
  • Support Ticket Management
  • Surveys & Feedback
  • Help Desk Management
  • Capacity Management
  • Release Management
  • Asset Lifecycle Management
  • Task Management
  • Audit Trail
  • Remote Access & Monitoring
  • Change Management
  • SLA Management
  • Activity Tracking
  • Knowledge Management
  • Dashboard
  • Audit Management
  • Self Service Portal
  • Patch Management
  • Capacity Management
  • Configuration Management
  • License Management
  • Alerts/Notifications
  • Inventory Management
  • Compliance Management
  • Remote Access/Control
  • Server Monitoring
  • Event Logs
  • Task Management
  • Incident Management
  • SSL Security
  • Audit Trail
  • Access Controls/Permissions
  • Ticket Management
  • Maintenance Scheduling
  • Chat/Messaging
  • Issue Auditing
  • IT Asset Tracking
  • IT Risk Management
  • Network Security

4me Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Trial

  • Available

Free Version

  • NA

Payment Frequency

  • NA
Pricing Page  

4me FAQ's

  • No, 4me does not offer a free version.

  • Yes, 4me offers a free trial.

  • No, Credit Card details are not required for the 4me trial.

  • Yes, 4me offers an API.

  • 4me offers support with the following options:
    • 27x7 Support , Email , Phone , Chat , Knowledge Base

  • 4me offers training with the following options:
    • In-person , Webinar , Documentation

  • 4me supports the following languages:
    • Spanish , Turkish , Norwegian (Bokmal) , Danish , Irish , Dutch , English , Korean , German , Arabic , Chinese (Simplified) , Czech , Finnish , French , Greek , Hebrew , Hindi , Hungarian , Indonesian , Italian , Japanese , Malay , Portuguese , Romanian , Russian , Swedish , Thai , Ukrainian , Vietnamese , Croatian , Kazakh , Polish , Serbian (Cyrillic) , Serbian (Latin) , Slovak , Slovenian

  • Following are the typical users of the 4me:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • 4me supports the following deployment:
    • Cloud Hosted

  • 4me supports the following devices and operating systems:
    • Web-Based , iPhone , Android