| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
|
| Description |
SAP Customer Experience is a comprehensive customer service software designed to enhance interactions between businesses and their clients. This powerful platform provides tools for managing customer inquiries, tracking support tickets, and delivering personalized service across multiple channels. With its intuitive interface, service teams can efficiently resolve issues, ensuring customer satisfa... Read more about SAP Customer Experience |
Zoho CRM is a user-friendly software designed to streamline customer relationship management for businesses. It helps companies organize and automate their sales processes, fostering better customer interactions. With Zoho CRM, users can efficiently manage contacts, track leads, and monitor deals in one centralized platform. The software offers customizable dashboards, enabling businesses to tailo... Read more about Zoho CRM |
|
| Free Trial |
Available |
15 Days
|
|
| Starting Price |
$58 Per User |
$14 Per Month |
|
| Category Features | |||
| Complaint Management Software | |||
| Routing | |||
| Multi-Channel Communication | |||
| Case Management | |||
| Issue Tracking | |||
| Activity Dashboard | |||
| Email Templates | |||
| Prioritization | |||
| Customer Service Analytics | |||
| Forms Management | |||
| Knowledge Base Management | |||
| Access Controls/Permissions | |||
| Feedback Management | |||
| Chat/Messaging | |||
| Real Time Notifications | |||
| Customer Complaint Tracking | |||
| Self Service Portal | |||
| Social Media Integration | |||
| Support Ticket Management | |||
| Interaction Tracking | |||
| Survey/Poll Management | |||
| Email Management | |||
| Alerts/Escalation | |||
| Live Chat | |||
| Collaboration Tools | |||
| Canned Responses | |||
| SLA Management | |||
| Artificial Intelligence | |||
| Customer Service Software | |||
| Performance Metrics | |||
| Appointment Management | |||
| Real Time Notifications | |||
| Customer Segmentation | |||
| Employee Management | |||
| Queue Management | |||
| Virtual Assistant | |||
| Customer History | |||
| Call Routing | |||
| SMS Messaging | |||
| Email Management | |||
| Voice Mail | |||
| Call Center Management | |||
| Knowledge Base Management | |||
| Multi-Channel Communication | |||
| Live Chat | |||
| Activity Tracking | |||
| Self Service Portal | |||
| Alerts/Escalation | |||
| Auto-Responders | |||
| Support Ticket Management | |||
| Engagement Tracking | |||
| Surveys & Feedback | |||
| Social Media Integration | |||
| Contact Management | |||
| Artificial Intelligence | |||
| Campaign Management Software | |||
| Lead Management | |||
| Activity Dashboard | |||
| Campaign Management | |||
| Data Import/Export | |||
| Campaign Segmentation | |||
| Contact Database | |||
| Campaign Planning | |||
| Multi-Channel Marketing | |||
| Channel Management | |||
| Reporting & Statistics | |||
| Lead Capture | |||
| Campaign Scheduling | |||
| Drip Campaigns | |||
| Lead Generation | |||
| Engagement Tracking | |||
| Conversion Rate Optimization | |||
| Visual Analytics | |||
| Click Tracking | |||
| Auto-Responders | |||
| Template Management | |||
| Customer Segmentation | |||
| Multi-Campaign | |||
| Campaign Analytics | |||
| Social Media Integration | |||
| Email Marketing | |||
| AB Testing | |||
| Content Management | |||
| Artificial Intelligence | |||
| Marketing Automation Software | |||
| Drip Campaigns | |||
| Customizable CTAs | |||
| Email Marketing | |||
| Engagement Tracking | |||
| Customizable Forms | |||
| ROI Tracking | |||
| Website Visitor Tracking | |||
| Lead Capture | |||
| Marketing Calendar | |||
| Dynamic Content | |||
| Event Triggered Actions | |||
| SMS Marketing | |||
| AB Testing | |||
| Lead Qualification | |||
| Data Import/Export | |||
| Conversion Tracking | |||
| Social Marketing | |||
| Landing Pages | |||
| Template Management | |||
| Segmentation | |||
| Campaign Analytics | |||
| Lead Generation | |||
| Multi-Channel Communication | |||
| Sales Analytics | |||
| Lead Management | |||
| Multi-Campaign | |||
| Multi-Channel Marketing | |||
| Marketing Automation | |||
| Campaign Management | |||
| CRM | |||
| Artificial Intelligence | |||
| Lead Generation Software | |||
| Pipeline Management | |||
| Lead Qualification | |||
| Contact Management | |||
| Email Marketing | |||
| Web Forms | |||
| Lead Capture | |||
| Contact Database | |||
| CRM | |||
| Activity Tracking | |||
| Event Triggered Actions | |||
| Campaign Planning | |||
| Lead Segmentation | |||
| Lead Management | |||
| Customer Segmentation | |||
| Chat/Messaging | |||
| Prospecting Tools | |||
| Campaign Management | |||
| Engagement Tracking | |||
| Auto-Responders | |||
| Social Media Integration | |||
| Conversion Tracking | |||
| Multi-Channel Marketing | |||
| Lead Nurturing | |||
| Email Management | |||
| Campaign Analytics | |||
| Drip Campaigns | |||
| Landing Pages | |||
| Multi-Campaign | |||
| Lead Verification | |||
| Forms Management | |||
| Lead Scoring | |||
| Artificial Intelligence | |||
| Construction CRM Software | |||
| Project Management | |||
| Data Import/Export | |||
| Scheduling | |||
| Quotes/Estimates | |||
| Activity Tracking | |||
| Document Management | |||
| Job Costing | |||
| Buyer Management | |||
| Warranty Tracking | |||
| Calendar Management | |||
| Collaboration Tools | |||
| Client Tracking | |||
| Contract/License Management | |||
| Task Management | |||
| Change Order Management | |||
| Communication Management | |||
| Contact Management | |||
| Project Tracking | |||
| Subcontractor Management | |||
| Sales Pipeline Management | |||
| Email Marketing | |||
| Bid Management | |||
| Lead Management | |||
| Procurement Management | |||
| Artificial Intelligence | |||
| Healthcare CRM Software | |||
| Patient Communications | |||
| Alerts/Notifications | |||
| Self Service Portal | |||
| Records Management | |||
| Social Media Integration | |||
| Patient Management | |||
| Document Management | |||
| Predictive Analytics | |||
| Lead Management | |||
| Live Chat | |||
| Forms Management | |||
| Physician Management | |||
| Contact Management | |||
| Client Portal | |||
| Forecasting | |||
| Chat/Messaging | |||
| Appointment Management | |||
| Task Management | |||
| Referral Tracking | |||
| Medical History Records | |||
| Campaign Management | |||
| Marketing Automation | |||
| Calendar Management | |||
| Automated Scheduling | |||
| Audience Targeting | |||
| Email Management | |||
| HIPAA Compliant | |||
| Multi-Location | |||
| Pipeline Management | |||
| Billing & Invoicing | |||
| Artificial Intelligence | |||
| Customer Engagement Software | |||
| Churn Management | |||
| Engagement Tracking | |||
| Email Management | |||
| Social Media Integration | |||
| CRM | |||
| Multi-Language | |||
| Real Time Analytics | |||
| Campaign Management | |||
| Content Management | |||
| Event Triggered Actions | |||
| Feedback Management | |||
| Multi-Channel Communication | |||
| Customer Database | |||
| Surveys & Feedback | |||
| Customer Experience Management | |||
| Communication Management | |||
| Live Chat | |||
| Customer Segmentation | |||
| Visual Analytics | |||
| Customer History | |||
| Customer Portal | |||
| Sentiment Analysis | |||
| Artificial Intelligence | |||
| Contact Management Software | |||
| Search/Filter | |||
| Pipeline Management | |||
| Social Media Integration | |||
| Data Import/Export | |||
| Prospecting Tools | |||
| Task Management | |||
| Customer Database | |||
| Campaign Management | |||
| Lead Nurturing | |||
| Segmentation | |||
| Email Management | |||
| CRM | |||
| Sales Forecasting | |||
| Contact Management | |||
| Calendar Management | |||
| Document Storage | |||
| Drag & Drop | |||
| Collaboration Tools | |||
| Lead Management | |||
| Sales Pipeline Management | |||
| Lead Distribution | |||
| Email Marketing | |||
| Opportunity Management | |||
| Data Synchronization | |||
| Interaction Tracking | |||
| Lead Capture | |||
| Artificial Intelligence | |||
| Online CRM Software | |||
| Customizable Templates | |||
| Sales Trend Analysis | |||
| Calendar Management | |||
| Lead Capture | |||
| Workflow Management | |||
| Interaction Tracking | |||
| Opportunity Management | |||
| Performance Metrics | |||
| Email Management | |||
| Pipeline Management | |||
| Calendar Sync | |||
| Email Marketing | |||
| Task Management | |||
| Forecasting | |||
| Campaign Management | |||
| Contact Management | |||
| Document Storage | |||
| Social Media Integration | |||
| Collaboration Tools | |||
| Sales Reports | |||
| Web-based Deployment | |||
| Lead Management | |||
| Internal Chat Integration | |||
| Lead Generation | |||
| Lead Qualification | |||
| Marketing Automation | |||
| Quotes/Estimates | |||
| Referral Tracking | |||
| Reporting/Analytics | |||
| Territory Management | |||
| Deal Management | |||
| Lead Nurturing | |||
| Role-Based Permissions | |||
| Artificial Intelligence | |||
| Inside Sales Software | |||
| Lead Capture | |||
| Email Management | |||
| Call Monitoring | |||
| Automatic Call Distribution | |||
| Lead Qualification | |||
| Lead Management | |||
| Task Management | |||
| Performance Management | |||
| Data Management | |||
| Contact Management | |||
| Meeting Management | |||
| Call Recording | |||
| Lead Distribution | |||
| CRM | |||
| Interaction Tracking | |||
| Auto-Dialer | |||
| Calendar Management | |||
| Chat/Messaging | |||
| Reminders | |||
| Call List Management | |||
| Multi-Channel Communication | |||
| Deal Management | |||
| Sales Pipeline Management | |||
| Artificial Intelligence | |||
| Lead Management Software | |||
| Lead Nurturing | |||
| Sales Reports | |||
| Social Media Integration | |||
| Monitoring | |||
| Pipeline Management | |||
| Template Management | |||
| Lead Qualification | |||
| Calendar Management | |||
| Sales Forecasting | |||
| Lead Distribution | |||
| Prospecting Tools | |||
| Task Management | |||
| Document Storage | |||
| Lead Segmentation | |||
| Reminders | |||
| Email Tracking | |||
| Interaction Tracking | |||
| CRM | |||
| Web Forms | |||
| Email Marketing | |||
| Lead Capture | |||
| Campaign Management | |||
| Contact Management | |||
| Workflow Management | |||
| Sales Trend Analysis | |||
| Source Tracking | |||
| Lead Generation | |||
| Opportunity Management | |||
| Artificial Intelligence | |||
| Social CRM Software | |||
| Lead Capture | |||
| Customer Support | |||
| Lead Nurturing | |||
| Activity Dashboard | |||
| Data Visualization | |||
| Brand Tracking | |||
| Contact Management | |||
| Customer Engagement | |||
| Social Media Monitoring | |||
| Social Promotion | |||
| Sales Pipeline Management | |||
| Email Marketing | |||
| Reporting/Analytics | |||
| Tagging | |||
| Communication Management | |||
| Audience Targeting | |||
| Marketing Automation | |||
| Calendar Management | |||
| Content Management | |||
| Sentiment Analysis | |||
| Task Management | |||
| Customer Database | |||
| Social Media Integration | |||
| Live Chat | |||
| Email Tracking | |||
| CRM | |||
| Customer Social Profiles | |||
| Collaboration Tools | |||
| Engagement Tracking | |||
| Artificial Intelligence | |||
| Financial CRM Software | |||
| Expense Tracking | |||
| Forecasting | |||
| Template Management | |||
| Relationship Tracking | |||
| Interaction Tracking | |||
| Access Controls/Permissions | |||
| Activity Tracking | |||
| Client Management | |||
| Collaboration Tools | |||
| Sales Reports | |||
| Email Management | |||
| CRM | |||
| Search/Filter | |||
| Email Marketing | |||
| Task Management | |||
| Document Management | |||
| Lead Management | |||
| Calendar Management | |||
| Customer Database | |||
| Campaign Management | |||
| Marketing Automation | |||
| Activity Dashboard | |||
| Territory Management | |||
| Contact Management | |||
| Pipeline Management | |||
| Lead Capture | |||
| For Financial Institutions | |||
| Financial Management | |||
| Artificial Intelligence | |||
| Nonprofit CRM Software | |||
| Contact Management | |||
| Donation Tracking | |||
| Campaign Management | |||
| Interaction Tracking | |||
| Real Time Notifications | |||
| Email Marketing | |||
| Donor Management | |||
| Email Management | |||
| Web Forms | |||
| Access Controls/Permissions | |||
| Task Scheduling | |||
| Website Integration | |||
| Grant Management | |||
| Customer Database | |||
| Credit Card Processing | |||
| Membership Management | |||
| CRM | |||
| Accounting Integration | |||
| Event Management | |||
| Document Storage | |||
| Forms Management | |||
| Social Media Integration | |||
| Registration Management | |||
| Fundraising Management | |||
| Committee Management | |||
| Volunteer Management | |||
| Electronic Payments | |||
| Artificial Intelligence | |||
| Survey Software | |||
| URL Customization | |||
| Offline Response Collection | |||
| Feedback Management | |||
| Template Management | |||
| Email Marketing | |||
| Reporting/Analytics | |||
| Multi-Language | |||
| Data Import/Export | |||
| Real Time Data | |||
| Engagement Tracking | |||
| Question Piping | |||
| Data Analysis Tools | |||
| Activity Dashboard | |||
| Customer Segmentation | |||
| Question Library | |||
| Survey Builder | |||
| Customizable Questions | |||
| Randomization | |||
| Support Audio/Images/Video | |||
| Site Intercept Survey | |||
| Question Branching | |||
| Multi-Channel Distribution | |||
| Drag & Drop | |||
| Social Media Integration | |||
| Skip Logic | |||
| Response Validation | |||
| Pulse Surveys | |||
| Access Controls/Permissions | |||
| Visual Analytics | |||
| Alerts/Notifications | |||
| Artificial Intelligence | |||
| Customer Experience Software | |||
| Surveys & Feedback | |||
| Dashboard | |||
| Data Visualization | |||
| Text Analysis | |||
| Reporting/Analytics | |||
| Customer Segmentation | |||
| Negative Feedback Management | |||
| Engagement Tracking | |||
| Real-Time Notifications | |||
| Knowledge Management | |||
| Customizable Templates | |||
| Customizable Fields | |||
| Survey/Poll Management | |||
| Feedback Management | |||
| Customizable Forms | |||
| Multi-Channel Data Collection | |||
| NPS Survey Structure | |||
| Artificial Intelligence | |||
| Knowledge Base Software | |||
| Full Text Search | |||
| Self Service Portal | |||
| SEO Management | |||
| Customizable Branding | |||
| Feedback Management | |||
| Reporting/Analytics | |||
| Rich Text Editor | |||
| Cataloging/Categorization | |||
| Multi-Language | |||
| Customizable Templates | |||
| Collaboration Tools | |||
| User Management | |||
| Drag & Drop Editor | |||
| Mobile Interface | |||
| WYSIWYG Editor | |||
| Knowledge Management | |||
| Artificial Intelligence | |||
| MRM Software | |||
| Activity Planning | |||
| Content Management | |||
| Brand Management | |||
| Digital Asset Management | |||
| Strategic Planning | |||
| Approval Workflow | |||
| Expense Management | |||
| Marketing Calendar | |||
| Budgeting/Forecasting | |||
| ROI Tracking | |||
| Artificial Intelligence | |||
| Personalization Software | |||
| Recommendations | |||
| Abandoned Cart Saver | |||
| Account Based Marketing | |||
| Content Analytics | |||
| Third-Party Integrations | |||
| Campaign Segmentation | |||
| Customer Segmentation | |||
| Engagement Tracking | |||
| Behavioral Targeting | |||
| Customizable Branding | |||
| Experience Management | |||
| Customer Profiles | |||
| Behavior Tracking | |||
| A/B Testing | |||
| Real-Time Analytics | |||
| Website Personalization | |||
| Contextual Targeting | |||
| Drag & Drop | |||
| Reporting/Analytics | |||
| Activity Dashboard | |||
| Alerts/Notifications | |||
| Real-Time Reporting | |||
| Website Analytics | |||
| Email Marketing | |||
| Artificial Intelligence | |||
| Predictive Lead Scoring Software | |||
| AI/Machine Learning | |||
| Alerts/Notifications | |||
| Predictive Analytics | |||
| Lead Distribution | |||
| Lead Qualification | |||
| Data Enrichment | |||
| Demographic/Firmographic Data | |||
| Customizable Scoring | |||
| Prioritization | |||
| Process/Workflow Automation | |||
| Multiple Scoring Models | |||
| Artificial Intelligence | |||
| Sales Tracking Software | |||
| Sales Pipeline Management | |||
| Lead Management | |||
| Reporting/Analytics | |||
| Appointment Scheduling | |||
| Task Management | |||
| Interaction Tracking | |||
| Alerts/Notifications | |||
| Customizable Reports | |||
| Activity Dashboard | |||
| Commenting/Notes | |||
| Third-Party Integrations | |||
| Data Import/Export | |||
| Lead Scoring | |||
| Document Management | |||
| Email Templates | |||
| Call Logging | |||
| Search/Filter | |||
| Artificial Intelligence | |||
| Customer Relationship Management (CRM) Software | |||
| Referral Tracking | |||
| Mobile Access | |||
| Lead Qualification | |||
| Contact Database | |||
| Sales Pipeline Management | |||
| Territory Management | |||
| Quotes/Estimates | |||
| Customizable Fields | |||
| Calendar/Reminder System | |||
| Marketing Automation | |||
| Task Management | |||
| Interaction Tracking | |||
| Social Media Integration | |||
| Pipeline Management | |||
| Lead Capture | |||
| Forecasting | |||
| Contact Management | |||
| Email Management | |||
| Lead Generation | |||
| Workflow Management | |||
| Activity Dashboard | |||
| Internal Chat Integration | |||
| Segmentation | |||
| Alerts/Notifications | |||
| Document Storage | |||
| Lead Management | |||
| Reporting/Analytics | |||
| Data Import/Export | |||
| AI/Machine Learning | |||
| Artificial Intelligence | |||
| IT Ticketing Systems Software | |||
| Access Controls/Permissions | |||
| Activity Dashboard | |||
| Alerts/Escalation | |||
| Asset Lifecycle Management | |||
| Automated Responses | |||
| Automated Routing | |||
| Change Management | |||
| Collaboration Tools | |||
| Configurable Workflow | |||
| Customizable Branding | |||
| Customizable Fields | |||
| Customizable Forms | |||
| Customizable Reports | |||
| Customizable Templates | |||
| Help Desk Management | |||
| Incident Management | |||
| IT Asset Management | |||
| Knowledge Base Management | |||
| Macros/Templated Responses | |||
| Multi-Channel Communication | |||
| Multi-Language | |||
| Prioritization | |||
| Problem Management | |||
| Release Management | |||
| Reporting/Analytics | |||
| Self Service Portal | |||
| Service Catalog | |||
| Service Reporting | |||
| Support Ticket Management | |||
| Support Ticket Tracking | |||
| Task Management | |||
| Artificial Intelligence | |||
| Other Information | |||
| Deployment | Cloud Hosted , On-Premise | Cloud Hosted | |
| Devices Supported | Web-Based, Windows, Linux | Web-Based, iPhone, Android, | |
| Pricing Model | Per User | Per User | |
| Support | Chat | 24x7 Support, Email, Phone, Chat, Knowledge Base | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
|
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
|
|
