Trying to decide between ConnectWise Automate and Vivantio? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
Explore other software products that may fit your needs before making a final choice.
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Compare ratings, pricing, descriptions, buyer fit, integrations, category features, product details, alternatives, and SoftwareWorld’s final conclusion with ConnectWise Automate on the left and Vivantio on the right.
ConnectWise Automate
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Vivantio
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See ratings, free-trial availability, starting price, and a short description for each product in two dedicated columns.
Software
ConnectWise Automate is a comprehensive remote monitoring and management (RMM) tool designed to streamline IT operations. It excels in automating routine tasks, reducing manual workload, and increasing efficiency. Key features...
Read more about ConnectWise Automate
Software
Vivantio is an enterprise-grade IT service management (ITSM) and help desk platform that empowers service teams to deliver seamless support across complex environments. Built for midsize and large organizations, the...
Read more about VivantioCompare problem it solves, core use cases, target users, industry fit, key features, and USP for both products in two dedicated columns.
Buyer fit
Streamlining IT Management And Automation For Improved Efficiency And Productivity
Streamline IT Management With Powerful Automation And Real-time Monitoring
Buyer fit
Streamlining IT Service Management For Improved Efficiency And User Satisfaction
Streamline Customer Service With Powerful And Flexible Software Solutions
Compare the popular integrations highlighted on each profile and open the full integration list for either product when you want deeper detail.
Microsoft 365
Microsoft Azure
AWS Cloud
Google Workspace
Microsoft Outlook
Microsoft Teams
Azure Active Directory External Identities
AWS Cloud
Open any shared category to compare the features selected under that category for both products.
Features shown here belong only to the IT Management Software category.
| Feature | ConnectWise Automate | Vivantio |
|---|---|---|
| Change Management | Listed | Listed |
| SLA Management | Listed | Listed |
| Activity Tracking | Listed | Listed |
| Knowledge Management | Listed | Listed |
| Dashboard | Listed | Listed |
| Audit Management | Listed | Listed |
| Self Service Portal | Listed | Listed |
| Patch Management | Listed | Listed |
| Capacity Management | Listed | Listed |
| Configuration Management | Listed | Listed |
| License Management | Listed | Listed |
| Alerts/Notifications | Listed | Listed |
| Inventory Management | Listed | Listed |
| Compliance Management | Listed | Listed |
| Remote Access/Control | Listed | Listed |
| Server Monitoring | Listed | Listed |
| Event Logs | Listed | Listed |
| Task Management | Listed | Listed |
| Incident Management | Listed | Listed |
| SSL Security | Listed | Listed |
| Audit Trail | Listed | Listed |
| Access Controls/Permissions | Listed | Listed |
| Ticket Management | Listed | Listed |
| Maintenance Scheduling | Listed | Listed |
| Chat/Messaging | Listed | Listed |
| Issue Auditing | Listed | Listed |
| IT Asset Tracking | Listed | Listed |
| IT Risk Management | Listed | Listed |
| Network Security | Listed | Listed |
| Artificial Intelligence | Not listed | Listed |
Features shown here belong only to the IT Asset Management Software category.
| Feature | ConnectWise Automate | Vivantio |
|---|---|---|
| Contract/License Management | Listed | Listed |
| Compliance Tracking | Listed | Listed |
| Cost Tracking | Listed | Listed |
| Procurement Management | Listed | Listed |
| Supplier Management | Listed | Listed |
| Configuration Management | Listed | Listed |
| Asset Tracking | Listed | Listed |
| Maintenance Management | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Audit Management | Listed | Listed |
| Inventory Management | Listed | Listed |
| Change Management | Listed | Listed |
| Requisition Management | Listed | Listed |
| Support Ticket Management | Listed | Listed |
| Barcode/Ticket Scanning | Listed | Listed |
| Alerts/Notifications | Listed | Listed |
| Artificial Intelligence | Listed | Not listed |
Features shown here belong only to the IT Service Software category.
| Feature | ConnectWise Automate | Vivantio |
|---|---|---|
| Release Management | Listed | Listed |
| Contract/License Management | Listed | Listed |
| Knowledge Management | Listed | Listed |
| Activity Dashboard | Listed | Listed |
| Self Service Portal | Listed | Listed |
| Workflow Management | Listed | Listed |
| Service Catalog | Listed | Listed |
| Third-Party Integrations | Listed | Listed |
| Configuration Management | Listed | Listed |
| Alerts/Notifications | Listed | Listed |
| Inventory Management | Listed | Listed |
| Change Management | Listed | Listed |
| Problem Management | Listed | Listed |
| Compliance Management | Listed | Listed |
| Task Management | Listed | Listed |
| Support Ticket Management | Listed | Listed |
| Real-Time Monitoring | Listed | Listed |
| Resource Allocation & Planning | Listed | Listed |
| Service Request Management | Listed | Listed |
| Artificial Intelligence | Listed | Not listed |
Compare deployment, device support, pricing model, support channels, and target company size for both products.
Explore alternatives to ConnectWise Automate and Vivantio before making a final choice.
Explore other software products that buyers may consider instead of ConnectWise Automate.
Explore other software products that buyers may consider instead of Vivantio.
This comparison brings public profile information, category-specific feature selections, review visibility, and clearly labeled sponsored placements together in a structured format so you can evaluate both products with confidence.
Each section keeps ConnectWise Automate and Vivantio in clearly separated columns so you can compare equivalent information without losing context.
Shared categories open into their own feature comparisons, helping you review use-case-specific capabilities rather than only broad product claims.
Sponsored products stay outside the detailed comparison, and paid placements are clearly labeled so the core comparison remains focused on ConnectWise Automate and Vivantio.
Profile pages, category pages, integrations, and alternatives are linked throughout the page so you can continue your research from the same comparison.
