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Zendesk Explore Overview

Zendesk Explore is a powerful business intelligence software designed to provide organizations with actionable insights from customer data. With its intuitive analytics platform, Explore enables users to visualize data trends and generate comprehensive reports. The software supports integration with Zendesk's customer service tools, allowing organizations to analyze support interactions and customer feedback effectively. Explore includes features for custom dashboards, real-time analytics, and performance tracking, empowering teams to make data-driven decisions. Additionally, the platform provides tools for collaboration and sharing insights across departments. Ideal for businesses looking to enhance their customer service strategies, Zendesk Explore empowers organizations to optimize operations and improve overall performance.

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Contact Details

  • Vendor Name Zendesk
  • Founded 2007
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

Arabic, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Industries

Accounting, Advertising & Marketing, Computer Software

Zendesk Explore Features

  • Arrow Icon Ad hoc Reporting
  • Arrow Icon Strategic Planning
  • Arrow Icon Dashboard
  • Arrow Icon Real Time Analytics
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Data Transformation
  • Arrow Icon Scorecards
  • Arrow Icon Metadata Management
  • Arrow Icon Customizable Reports
  • Arrow Icon Trend Analysis
  • Arrow Icon Data Import/Export
  • Arrow Icon Collaboration Tools
  • Arrow Icon Key Performance Indicators
  • Arrow Icon Data Extraction
  • Arrow Icon Data Visualization
  • Arrow Icon Forecasting
  • Arrow Icon Data Connectors
  • Arrow Icon Data Synchronization
  • Arrow Icon Self Service Data Preparation
  • Arrow Icon Visual Analytics
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Data Mapping
  • Arrow Icon Predictive Analytics
  • Arrow Icon Dashboard Creation
  • Arrow Icon Performance Metrics
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Scorecards
  • Arrow Icon Data Connectors
  • Arrow Icon KPI Monitoring
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Public Dashboards
  • Arrow Icon Data Visualization
  • Arrow Icon Private Dashboards
  • Arrow Icon Customizable Reports
  • Arrow Icon Forecasting
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Performance Metrics
  • Arrow Icon Collaboration Tools
  • Arrow Icon Widgets
  • Arrow Icon Dashboard Creation
  • Arrow Icon Data Synchronization
  • Arrow Icon Single Page View
  • Arrow Icon Trend Analysis
  • Arrow Icon Functions/Calculations
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Predictive Analytics
  • Arrow Icon Data Management
  • Arrow Icon Data Import/Export
  • Arrow Icon Ad hoc Reporting
  • Arrow Icon Data Visualization
  • Arrow Icon Customizable Reports
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Visual Discovery
  • Arrow Icon Search/Filter
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Activity Dashboard
  • Arrow Icon Visual Analytics
  • Arrow Icon Collaboration Tools
  • Arrow Icon Data Connectors
  • Arrow Icon Data Mapping
  • Arrow Icon Trend Analysis
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Predictive Analytics
  • Arrow Icon Dashboard Creation
  • Arrow Icon Drag & Drop
  • Arrow Icon Real Time Reporting
  • Arrow Icon Historical Reporting
  • Arrow Icon Forecasting
  • Arrow Icon OLAP
  • Arrow Icon Customizable Dashboard
  • Arrow Icon Visual Analytics
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Performance Metrics
  • Arrow Icon Data Import/Export
  • Arrow Icon Financial Reporting
  • Arrow Icon Real-Time Reporting
  • Arrow Icon Drag & Drop
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Ad hoc Query
  • Arrow Icon Scheduled/Automated Reports
  • Arrow Icon Search/Filter
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Sales Reports
  • Arrow Icon Marketing Reports
  • Arrow Icon Data Connectors
  • Arrow Icon Collaboration Tools
  • Arrow Icon Regression Analysis
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Predictive Analytics
  • Arrow Icon Statistical Process Control
  • Arrow Icon Visual Analytics
  • Arrow Icon Forecasting
  • Arrow Icon Data Visualization
  • Arrow Icon Multivariate Analysis
  • Arrow Icon Data Connectors
  • Arrow Icon Association Discovery
  • Arrow Icon Time Series Analysis
  • Arrow Icon Search/Filter
  • Arrow Icon Survival Analysis
  • Arrow Icon Bayesian Analysis
  • Arrow Icon Statistical Simulation
  • Arrow Icon Data Clustering

Zendesk Explore Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Suite Team

$49 Per Month

Zendesk Explore FAQs

Zendesk Explore is a powerful business intelligence software designed to provide organizations with actionable insights from customer data. With its intuitive analytics platform, Explore enables users to visualize data trends and generate comprehensive reports. The software supports integration with Zendesk's customer service tools, allowing organizations to analyze support interactions and customer feedback effectively. Explore includes features for custom dashboards, real-time analytics, and performance tracking, empowering teams to make data-driven decisions. Additionally, the platform provides tools for collaboration and sharing insights across departments. Ideal for businesses looking to enhance their customer service strategies, Zendesk Explore empowers organizations to optimize operations and improve overall performance.

  • No, Zendesk Explore does not offer a free version.

  • Yes, Zendesk Explore offers a free trial.

  • No, Credit Card details are not required for the Zendesk Explore trial.

  • Zendesk Explore offers the following pricing plans & packages:

    Suite Team

    $49 Per Month

  • Zendesk Explore supports the following payment frequencies:

    • Monthly Subscription

  • No, Zendesk Explore does not offer an API.

  • Zendesk Explore offers support with the following options:
    • Email , Phone , Knowledge Base , FAQs/Forum

  • Zendesk Explore offers training with the following options:
    • Videos

  • Zendesk Explore supports the following languages:
    • Arabic , Catalan , Czech , Danish , German , Greek , English , Estonian , Persian , Finnish , French , Irish , Hebrew , Hindi , Croatian , Hungarian , Indonesian , Icelandic , Italian , Japanese , Georgian , Korean , Latvian , Lithuanian , Malay , Dutch , Norwegian , Polish , Portuguese , Romanian , Russian , Slovak , Slovenian , Spanish , Serbian , Swedish , Thai , Turkish , Ukrainian , Vietnamese , Chinese (Simplified)

  • Following are the typical users of the Zendesk Explore:
    • Self-Employed , Small-Business , Midsize-Business

  • Zendesk Explore supports the following deployment:
    • Cloud Hosted

  • Zendesk Explore supports the following devices and operating systems:
    • Web-Based

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