tryvium Overview

Tryvium is a state-of-the-art contact center software designed to enhance customer support operations through intelligent automation, seamless communication channels, and powerful analytics. This software streamlines customer interactions by integrating multiple communication platforms, including voice, email, chat, and social media, into one unified interface. With Tryvium, contact center agents can quickly access customer information, resolve inquiries, and provide personalized service, improving overall customer satisfaction. The platform also features advanced AI tools such as chatbots and virtual assistants, which help automate routine tasks like answering frequently asked questions, handling billing inquiries, and processing service requests. This allows agents to focus on more complex issues, boosting productivity and efficiency. Tryvium’s real-time reporting and performance analytics tools provide valuable insights into call volume, agent performance, and customer satisfaction metrics, helping businesses optimize their contact center operations. Whether you're running a small support team or a large-scale customer service operation, Tryvium offers the tools necessary to improve service quality and operational efficiency.

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Contact Details

  • Vendor Name Sensiple
  • Founded 1999
  • Location United States

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

Arabic, English, French, German, Italian, Polish, Portuguese, Spanish, Chinese (Simplified)


Industries

Automotive, Computer Software, Food & Beverages, Food Production, Real Estate

tryvium Features

  • Arrow Icon Automated Routing
  • Arrow Icon Quality Management
  • Arrow Icon Queue Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Agent Interface
  • Arrow Icon Chatbot
  • Arrow Icon Auto-Dialer
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Workforce Management

tryvium Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • NA

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

tryvium FAQs

Tryvium is a state-of-the-art contact center software designed to enhance customer support operations through intelligent automation, seamless communication channels, and powerful analytics. This software streamlines customer interactions by integrating multiple communication platforms, including voice, email, chat, and social media, into one unified interface. With Tryvium, contact center agents can quickly access customer information, resolve inquiries, and provide personalized service, improving overall customer satisfaction. The platform also features advanced AI tools such as chatbots and virtual assistants, which help automate routine tasks like answering frequently asked questions, handling billing inquiries, and processing service requests. This allows agents to focus on more complex issues, boosting productivity and efficiency. Tryvium’s real-time reporting and performance analytics tools provide valuable insights into call volume, agent performance, and customer satisfaction metrics, helping businesses optimize their contact center operations. Whether you're running a small support team or a large-scale customer service operation, Tryvium offers the tools necessary to improve service quality and operational efficiency.

  • No, tryvium does not offer a free version.

  • Yes, tryvium offers a free trial.

  • No, Credit Card details are not required for the tryvium trial.

  • No, tryvium does not offer an API.

  • tryvium supports the following languages:
    • Arabic , German , English , French , Italian , Polish , Portuguese , Spanish , Chinese (Simplified)

  • Following are the typical users of the tryvium:
    • Self-Employed , Small-Business , Midsize-Business

  • tryvium supports the following deployment:
    • Cloud Hosted

  • tryvium supports the following devices and operating systems:
    • Web-Based