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Thena Evaluation Snapshot
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Product Overview
Thena Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
Thena Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Help Desk Software 26 selected features Open category ↗ ⌄
Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control
Account Based Marketing Software 5 selected features Open category ↗ ⌄
Target Account Identification
Lead Nurturing
Campaign Personalization
Lead Qualification
Reporting/Analytics
Pricing Information
Thena Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Core
$299
Per Month
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Alternative Products
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Frequently Asked Questions
Thena FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Thena is an innovative software tailored to enhance customer engagement and intelligence within Slack. Designed to seamlessly integrate with Slack, it streamlines customer management by providing real-time insights and interactions in a familiar environment. This tool excels in organizing customer conversations, making tracking and responding to queries efficient and straightforward. It features advanced analytics to analyze customer trends and feedback, aiding in personalized customer service. Thena's intuitive design ensures ease of use, while its automated alerts keep teams updated on customer activity. By centralizing customer interactions in Slack, Thena significantly improves response times and customer satisfaction, making it an essential tool for businesses looking to optimize their customer engagement strategy in a Slack-centric workspace.
- No, Thena does not offer a free version.
- Yes, Thena offers a free trial.
- No, Credit Card details are not required for the Thena trial.
-
Thena offers the following pricing plans & packages:
Core
$299 Per Month
-
Thena supports the following payment frequencies:
- Monthly Payment
- No, Thena does not offer an API.
-
Thena offers support with the following options:
- Email , Chat , Knowledge Base
-
Thena offers training with the following options:
- In-person , Live Online , Webinar , Documentation , Videos
-
Thena supports the following languages:
- English
-
Following are the typical users of the Thena:
- Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business
-
Thena supports the following deployment:
- Cloud Hosted
-
Thena supports the following devices and operating systems:
- Web-Based
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