TENIOS Cloud-PBX & ACD

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TENIOS Cloud-PBX & ACD Evaluation Snapshot

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User RatingNot rated yet
Starting Price€0.01 / feautre
Free TrialAvailable
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersGermany
✎
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Product Overview

TENIOS Cloud-PBX & ACD Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About TENIOS Cloud-PBX & ACD

TENIOS Cloud-PBX & ACD is an advanced call center software solution designed to enhance communication and customer service for organizations. The platform offers a cloud-based phone system that supports inbound and outbound call management, enabling businesses to operate flexible and scalable call center operations. With features such as automatic call distribution (ACD), interactive voice response (IVR), and real-time monitoring, TENIOS enhances the efficiency of customer interactions. The software provides analytics tools that track call performance metrics, allowing organizations to assess agent performance and customer satisfaction levels. Additionally, TENIOS integrates seamlessly with existing customer relationship management (CRM) systems, ensuring a cohesive approach to customer engagement. By leveraging TENIOS Cloud-PBX & ACD, businesses can improve their customer service capabilities, drive efficiency in call handling, and enhance overall customer satisfaction.
Company TENIOS
Founded 2001
Headquarters Germany
Employees 11-50

Support

Chat

Training

In-person Live Online Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Category-Based Capabilities

TENIOS Cloud-PBX & ACD Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Call Center Software 30 selected features Open category ↗ ⌄
Call Recording Computer Telephony Integration Call Routing Call Monitoring Call Logging Call Center Management Activity Dashboard Call Tracking Callback Scheduling Progressive Dialer Manual Dialer Call Transfer Voice Mail Contact Management Inbound Call Center Chat/Messaging Outbound Call Center Alerts/Escalation CRM Multi-Channel Communication IVR/Voice Recognition Call Scripting Caller ID Automatic Call Distribution Queue Management Call Reporting Auto-Dialer Blended Call Center Predictive Dialer Interaction Tracking
Cloud Communication Platform Software 7 selected features Open category ↗ ⌄
File Sharing Fax Management Chat/Messaging IVR/Voice Recognition Call Recording Audio/Video Conferencing Call Routing
Telephony Software 14 selected features Open category ↗ ⌄
Call Center Management Call Transfer Computer Telephony Integration VoIP Voice Mail Reporting/Analytics Caller ID Call Monitoring Call Recording Multi-Channel Communication Auto-Dialer IVR/Voice Recognition Call Routing Automatic Call Distribution
VoIP Software 17 selected features Open category ↗ ⌄
IVR/Voice Recognition Call Screening Caller ID Call Routing Call Monitoring Contact Management SIP Trunking Computer Telephony Integration Call Recording Call Center Management Call Transfer Reporting & Statistics Auto-Dialer Automatic Call Distribution Mobile Access Voice Mail Call Tracking
Pricing Information

TENIOS Cloud-PBX & ACD Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per Feature
Preferred Currency EUR (€)
Free Trial Available
Free Version Not available
Payment Frequency Not available
Basic
€0.01 Per Feature

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Frequently Asked Questions

TENIOS Cloud-PBX & ACD FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

TENIOS Cloud-PBX & ACD is an advanced call center software solution designed to enhance communication and customer service for organizations. The platform offers a cloud-based phone system that supports inbound and outbound call management, enabling businesses to operate flexible and scalable call center operations. With features such as automatic call distribution (ACD), interactive voice response (IVR), and real-time monitoring, TENIOS enhances the efficiency of customer interactions. The software provides analytics tools that track call performance metrics, allowing organizations to assess agent performance and customer satisfaction levels. Additionally, TENIOS integrates seamlessly with existing customer relationship management (CRM) systems, ensuring a cohesive approach to customer engagement. By leveraging TENIOS Cloud-PBX & ACD, businesses can improve their customer service capabilities, drive efficiency in call handling, and enhance overall customer satisfaction.

  • No, TENIOS Cloud-PBX & ACD does not offer a free version.

  • Yes, TENIOS Cloud-PBX & ACD offers a free trial.

  • No, Credit Card details are not required for the TENIOS Cloud-PBX & ACD trial.

  • TENIOS Cloud-PBX & ACD offers the following pricing plans & packages:

    Basic

    €0.01 Per Feature

  • No, TENIOS Cloud-PBX & ACD does not offer an API.

  • TENIOS Cloud-PBX & ACD offers support with the following options:
    • Chat

  • TENIOS Cloud-PBX & ACD offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • TENIOS Cloud-PBX & ACD supports the following languages:
    • English

  • Following are the typical users of the TENIOS Cloud-PBX & ACD:
    • Self-Employed , Small-Business , Midsize-Business

  • TENIOS Cloud-PBX & ACD supports the following deployment:
    • Cloud Hosted

  • TENIOS Cloud-PBX & ACD supports the following devices and operating systems:
    • Web-Based
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