Telavox
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Product Overview
Telavox Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
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Training
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Typical Customers
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Category-Based Capabilities
Telavox Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Call Center Software 30 selected features Open category ↗ ⌄
Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking
Cloud PBX Software 26 selected features Open category ↗ ⌄
Call Routing
Call Reporting
Conferencing
Virtual Extensions
Automatic Call Distribution
Video Conferencing
Call Tracking
SIP Trunking
Third-Party Integrations
Call Transfer
Ring Groups
Call Center Management
Computer Telephony Integration
Queue Management
Role-Based Permissions
Fax Management
Alerts/Notifications
Communication Management
Call List Management
Customizable Reports
Call Recording
Call Disposition
IVR/Voice Recognition
Call Monitoring
Activity Dashboard
Contact Management
Contact Center Software 11 selected features Open category ↗ ⌄
Automated Routing
Quality Management
Queue Management
IVR/Voice Recognition
Computer Telephony Integration
Collaboration Tools
Agent Interface
Chatbot
Auto-Dialer
Reporting/Analytics
Workforce Management
Telephony Software 14 selected features Open category ↗ ⌄
Call Center Management
Call Transfer
Computer Telephony Integration
VoIP
Voice Mail
Reporting/Analytics
Caller ID
Call Monitoring
Call Recording
Multi-Channel Communication
Auto-Dialer
IVR/Voice Recognition
Call Routing
Automatic Call Distribution
VoIP Software 17 selected features Open category ↗ ⌄
IVR/Voice Recognition
Call Screening
Caller ID
Call Routing
Call Monitoring
Contact Management
SIP Trunking
Computer Telephony Integration
Call Recording
Call Center Management
Call Transfer
Reporting & Statistics
Auto-Dialer
Automatic Call Distribution
Mobile Access
Voice Mail
Call Tracking
Pricing Information
Telavox Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Alternative Products
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Frequently Asked Questions
Telavox FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Telavox is a comprehensive call center software solution that enables businesses to manage customer interactions across multiple communication channels, including voice, chat, and email. This cloud-based platform offers a range of features designed to improve customer service efficiency and streamline call center operations. With tools like automatic call routing, intelligent IVR systems, and real-time performance tracking, Telavox helps businesses ensure timely, personalized responses to customer inquiries. The software also includes analytics and reporting tools that allow managers to monitor key performance indicators (KPIs), such as call volume, response time, and customer satisfaction, helping businesses identify areas for improvement. Telavox’s integration with CRM systems and other business applications further enhances customer interactions by providing agents with real-time customer data, enabling them to deliver more effective service. Designed for scalability, Telavox is ideal for businesses of all sizes looking to enhance customer support, reduce operational costs, and increase customer satisfaction.
- No, Telavox does not offer a free version.
- Yes, Telavox offers a free trial.
- No, Credit Card details are not required for the Telavox trial.
- No, Telavox does not offer an API.
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Telavox offers support with the following options:
- Email , Phone , Knowledge Base , FAQs/Forum
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Telavox supports the following languages:
- Catalan , Danish , English , Finnish , French , Dutch , Norwegian , Portuguese , Spanish , Swedish
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Following are the typical users of the Telavox:
- Self-Employed , Small-Business , Midsize-Business
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