Spiceworks MSP

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Spiceworks MSP Evaluation Snapshot

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User RatingNot rated yet
Starting PricePer Feature
Free TrialNot available
Free VersionYes
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

Spiceworks MSP Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Spiceworks MSP

Spiceworks MSP is a comprehensive managed service provider (MSP) software designed to streamline IT service management and enhance the efficiency of IT operations. This robust platform offers a range of features, including remote monitoring, ticketing systems, asset management, and customer relationship management (CRM), enabling MSPs to deliver high-quality services to their clients. Spiceworks MSP provides real-time visibility into client networks and systems, allowing IT professionals to proactively identify and resolve issues before they impact business operations. The software’s intuitive dashboard facilitates efficient ticket management, automated workflows, and seamless communication between teams and clients. Additionally, Spiceworks MSP includes robust reporting and analytics tools, offering insights into service performance, resource allocation, and client satisfaction. With its user-friendly interface and scalable architecture, Spiceworks MSP empowers MSPs to optimize their service delivery, improve operational efficiency, and drive client success effectively.
Company Ziff Davis
Founded 2006
Headquarters United States
Employees 101-500

Support

NA

Training

NA

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 3 industries available
Health Information Technology & Services Telecommunications
Category-Based Capabilities

Spiceworks MSP Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

MSP Software 29 selected features Open category ↗

Established in 2006, Spiceworks MSP is a leading MSP software offering a wide range of features including remote monitoring, ticketing system, CRM and asset management to deliver high-quality services to its clients. With its user-friendly interface and scalable architecture, it empowers MSPs to optimize their service delivery and improve operational efficiency.

Help Desk Management Event Logs CRM Activity Tracking Server Monitoring Issue Management Self Service Portal Billing & Invoicing Configuration Management Dashboard Compliance Management Real Time Updates Project Management Patch Management SLA Management Remote Monitoring & Management Backup and Recovery Inventory Management Support Ticket Management Incident Management Maintenance Scheduling Policy Management Anti Virus IT Asset Tracking Task Management Real Time Analytics Performance Metrics Active Directory Integration Contract/License Management
Pricing Information

Spiceworks MSP Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per Feature
Preferred Currency EUR (€)
Free Trial Not available
Free Version Yes
Payment Frequency Not available
Frequently Asked Questions

Spiceworks MSP FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Spiceworks MSP is a comprehensive managed service provider (MSP) software designed to streamline IT service management and enhance the efficiency of IT operations. This robust platform offers a range of features, including remote monitoring, ticketing systems, asset management, and customer relationship management (CRM), enabling MSPs to deliver high-quality services to their clients. Spiceworks MSP provides real-time visibility into client networks and systems, allowing IT professionals to proactively identify and resolve issues before they impact business operations. The software’s intuitive dashboard facilitates efficient ticket management, automated workflows, and seamless communication between teams and clients. Additionally, Spiceworks MSP includes robust reporting and analytics tools, offering insights into service performance, resource allocation, and client satisfaction. With its user-friendly interface and scalable architecture, Spiceworks MSP empowers MSPs to optimize their service delivery, improve operational efficiency, and drive client success effectively.

  • Yes, Spiceworks MSP offers a free version.

  • Yes, Spiceworks MSP offers a free trial.

  • No, Credit Card details are not required for the Spiceworks MSP trial.

  • No, Spiceworks MSP does not offer an API.

  • Spiceworks MSP supports the following languages:
    • English

  • Following are the typical users of the Spiceworks MSP:
    • Self-Employed , Small-Business , Midsize-Business

  • Spiceworks MSP supports the following deployment:
    • Cloud Hosted

  • Spiceworks MSP supports the following devices and operating systems:
    • Web-Based
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