SmartAction Speech IVR System

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SmartAction Speech IVR System Evaluation Snapshot

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User RatingNot rated yet
Starting Price$0.2 / user
Free TrialNot specified
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

SmartAction Speech IVR System Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About SmartAction Speech IVR System

SmartAction Speech IVR System is an advanced call center software that uses artificial intelligence to provide automated voice responses. Designed to enhance customer service, this system can handle a wide range of inquiries without the need for human intervention. It offers natural language understanding, enabling customers to interact with the system as if they were speaking to a live agent. SmartAction reduces wait times, improves customer satisfaction, and frees up human agents to handle more complex tasks. It integrates easily with existing CRM and call center software, making it a scalable solution for businesses of all sizes. By automating repetitive inquiries, SmartAction helps businesses improve efficiency and reduce operational costs.
Company SmartAction
Founded 2002
Headquarters United States
Employees NA

Support

Email Phone Chat

Training

Live Online Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 3 industries available
Insurance Outsourcing/Offshoring Retail
Category-Based Capabilities

SmartAction Speech IVR System Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Call Center Software 30 selected features Open category ↗ ⌄
Call Recording Computer Telephony Integration Call Routing Call Monitoring Call Logging Call Center Management Activity Dashboard Call Tracking Callback Scheduling Progressive Dialer Manual Dialer Call Transfer Voice Mail Contact Management Inbound Call Center Chat/Messaging Outbound Call Center Alerts/Escalation CRM Multi-Channel Communication IVR/Voice Recognition Call Scripting Caller ID Automatic Call Distribution Queue Management Call Reporting Auto-Dialer Blended Call Center Predictive Dialer Interaction Tracking
Customer Experience Software 17 selected features Open category ↗ ⌄
Surveys & Feedback Dashboard Data Visualization Text Analysis Reporting/Analytics Customer Segmentation Negative Feedback Management Engagement Tracking Real-Time Notifications Knowledge Management Customizable Templates Customizable Fields Survey/Poll Management Feedback Management Customizable Forms Multi-Channel Data Collection NPS Survey Structure
IVR Software 23 selected features Open category ↗ ⌄
Call Center Management Call Routing Voice Mail Text to Speech Call Recording Call Logging Survey/Poll Management Callback Scheduling Phone Key Input Reporting & Statistics IVR/Voice Recognition Caller ID Campaign Management Call Disposition Call Monitoring Auto-Dialer Multi-Channel Communication Multiple Scripts Automatic Call Distribution Computer Telephony Integration Voice Customization Real-Time Monitoring Pre-recorded Messages
Speech Recognition Software 16 selected features Open category ↗ ⌄
Text Editing Voice Recognition Call Recording Multi-Language Reporting/Analytics Concatenated Speech Sentiment Analysis Automatic Transcription Audio Capture Call Center Management Call Scripting Speech-to-Text Analysis Search/Filter Customizable Macros IVR/Voice Recognition Automatic Call Distribution
Pricing Information

SmartAction Speech IVR System Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial NA
Free Version NA
Payment Frequency Monthly Subscription
Basic
$0.2 Per User

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Frequently Asked Questions

SmartAction Speech IVR System FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

SmartAction Speech IVR System is an advanced call center software that uses artificial intelligence to provide automated voice responses. Designed to enhance customer service, this system can handle a wide range of inquiries without the need for human intervention. It offers natural language understanding, enabling customers to interact with the system as if they were speaking to a live agent. SmartAction reduces wait times, improves customer satisfaction, and frees up human agents to handle more complex tasks. It integrates easily with existing CRM and call center software, making it a scalable solution for businesses of all sizes. By automating repetitive inquiries, SmartAction helps businesses improve efficiency and reduce operational costs.

  • No, SmartAction Speech IVR System does not offer a free version.

  • Yes, SmartAction Speech IVR System offers a free trial.

  • No, Credit Card details are not required for the SmartAction Speech IVR System trial.

  • SmartAction Speech IVR System offers the following pricing plans & packages:

    Basic

    $0.2 Per User

  • SmartAction Speech IVR System supports the following payment frequencies:

    • Monthly Subscription

  • No, SmartAction Speech IVR System does not offer an API.

  • SmartAction Speech IVR System offers support with the following options:
    • Email , Phone , Chat

  • SmartAction Speech IVR System offers training with the following options:
    • Live Online , Documentation

  • SmartAction Speech IVR System supports the following languages:
    • English

  • Following are the typical users of the SmartAction Speech IVR System:
    • Self-Employed , Small-Business , Midsize-Business

  • SmartAction Speech IVR System supports the following deployment:
    • Cloud Hosted

  • SmartAction Speech IVR System supports the following devices and operating systems:
    • Web-Based
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