SmartAction

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User RatingNot rated yet
Starting PricePer Feature
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

SmartAction Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About SmartAction

SmartAction is an advanced artificial intelligence software that redefines customer service automation. Designed to handle complex interactions across voice, chat, text, and messaging channels, it enables businesses to provide a seamless customer experience by automating common support requests with an AI-powered virtual assistant. SmartAction employs natural language processing to understand customer queries accurately, allowing it to handle a wide range of tasks such as FAQs, billing inquiries, appointment scheduling, and more. This solution is especially advantageous for businesses looking to reduce operational costs and increase efficiency, as it helps manage high volumes of customer interactions without compromising on quality. With customizable workflows, SmartAction can be tailored to fit specific industry requirements, serving sectors like healthcare, retail, and finance effectively. Detailed analytics and real-time monitoring further empower businesses to track performance, measure customer satisfaction, and continually optimize service processes, ensuring exceptional, cost-effective support.
Company SmartAction
Founded 2002
Headquarters United States
Employees NA

Support

Email Phone Chat

Training

Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 79 languages available
Afrikaans Albanian Amharic Armenian Azerbaijani Basque Belarusian Bengali Bosnian Bulgarian Catalan Croatian Czech Danish Dutch English Esperanto Estonian Finnish French Galician Georgian German Greek Hindi Hungarian Indonesian Irish Italian Japanese Javanese Kannada Kazakh Korean Latin Latvian Lithuanian Macedonian Malagasy Malay Malayalam Mongolian Nepali Norwegian Persian Polish Portuguese Romanian Russian Serbian Sinhala Slovak Slovenian Somali Spanish Sundanese Swahili Swedish Tamil Telugu Thai Turkish Ukrainian Urdu Uzbek Vietnamese Welsh Yiddish Assamese Scottish Gaelic Gujarati Kurdish Marathi Burmese Sanskrit Sindhi Uighur Chinese (Simplified) Chinese (Traditional)
Industries Served 1 industry available
Information Technology & Services
Category-Based Capabilities

SmartAction Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Artificial Intelligence Software 17 selected features Open category ↗
Virtual Personal Assistant (VPA) Sentiment Analysis Trend Analysis API Data Import/Export Predictive Analytics Third-Party Integrations Multi-Language For Sales Teams/Organizations Collaboration Tools Activity Dashboard Reporting/Analytics Process/Workflow Automation Chatbot For eCommerce Speech Recognition Performance Metrics
Pricing Information

SmartAction Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per Feature
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Not available
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Frequently Asked Questions

SmartAction FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

SmartAction is an advanced artificial intelligence software that redefines customer service automation. Designed to handle complex interactions across voice, chat, text, and messaging channels, it enables businesses to provide a seamless customer experience by automating common support requests with an AI-powered virtual assistant. SmartAction employs natural language processing to understand customer queries accurately, allowing it to handle a wide range of tasks such as FAQs, billing inquiries, appointment scheduling, and more. This solution is especially advantageous for businesses looking to reduce operational costs and increase efficiency, as it helps manage high volumes of customer interactions without compromising on quality. With customizable workflows, SmartAction can be tailored to fit specific industry requirements, serving sectors like healthcare, retail, and finance effectively. Detailed analytics and real-time monitoring further empower businesses to track performance, measure customer satisfaction, and continually optimize service processes, ensuring exceptional, cost-effective support.

  • No, SmartAction does not offer a free version.

  • Yes, SmartAction offers a free trial.

  • No, Credit Card details are not required for the SmartAction trial.

  • No, SmartAction does not offer an API.

  • SmartAction offers support with the following options:
    • Email , Phone , Chat

  • SmartAction offers training with the following options:
    • Documentation

  • SmartAction supports the following languages:
    • Afrikaans , Amharic , Assamese , Azerbaijani , Belarusian , Bengali , Bosnian , Bulgarian , Catalan , Czech , Welsh , Danish , German , Greek , English , Esperanto , Estonian , Basque , Persian , Finnish , French , Scottish Gaelic , Irish , Galician , Gujarati , Hindi , Croatian , Hungarian , Armenian , Indonesian , Italian , Javanese , Japanese , Kannada , Georgian , Kazakh , Korean , Kurdish , Latin , Latvian , Lithuanian , Malayalam , Marathi , Macedonian , Malagasy , Mongolian , Malay , Burmese , Nepali , Dutch , Norwegian , Polish , Portuguese , Romanian , Russian , Sanskrit , Sinhala , Slovak , Slovenian , Sindhi , Somali , Spanish , Albanian , Serbian , Sundanese , Swahili , Swedish , Tamil , Telugu , Thai , Turkish , Uighur , Ukrainian , Urdu , Uzbek , Vietnamese , Yiddish , Chinese (Simplified) , Chinese (Traditional)

  • Following are the typical users of the SmartAction:
    • Self-Employed , Small-Business , Midsize-Business

  • SmartAction supports the following deployment:
    • Cloud Hosted

  • SmartAction supports the following devices and operating systems:
    • Web-Based
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