Salesforce Einstein

Claim Profile

world’s #1 AI CRM

No approved reviews yet. Be the first to review
Visit Website Write a Review
Decision Snapshot

Salesforce Einstein Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting PriceContact Vendor
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
Buyer Contribution

Your Salesforce Einstein experience can help other buyers

Used Salesforce Einstein? Share an honest review about usability, features, support, and overall experience. Your feedback can help other buyers evaluate the product with greater confidence.

Reviews are published after SoftwareWorld moderation.

Write a Review
Trust & Transparency

Why Buyers Can Trust This Page

Structured Product Information

Consistent buyer-focused fields make software profiles easier to evaluate.

Clear Sponsored Disclosure

Paid placements are labeled and separated from product facts and reviews.

Editorial Independence

Sponsored participation does not influence SoftwareWorld's editorial assessment.

Data Transparency

Pricing and availability can change, so current details should be confirmed with the vendor.

Product Overview

Salesforce Einstein Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Salesforce Einstein

Salesforce Einstein is an artificial intelligence and machine learning solution built into the Salesforce platform to help businesses analyze customer data, predict outcomes, and automate decision-making across sales, service, marketing, and commerce operations. The technology uses predictive analytics, natural language processing, and generative AI capabilities to uncover insights from CRM data and support teams with intelligent recommendations. By embedding AI directly into workflows, Einstein helps organizations identify high-value opportunities, forecast sales performance, and personalize customer engagement without requiring complex data science expertise.

The AI Builder component allows organizations to create custom AI models, automate predictions, and configure intelligent actions using low-code tools. Teams can build models that predict outcomes such as lead conversion or customer churn and deploy them directly inside Salesforce applications. With AI-driven insights, automation, and predictive recommendations, Salesforce Einstein helps businesses improve productivity, enhance customer experiences, and make faster data-driven decisions across their CRM operations.
Company Salesforce
Founded 2003
Headquarters United States
Employees 1000+

Support

Email Phone Knowledge Base FAQs/Forum

Training

Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 2 industries available
Information Technology & Services Non-profit Organization Management

Why Choose Salesforce Einstein

Problem it Solves

  • Problem it Solves Transforms CRM Data Into Predictive Insights And Intelligent Automation.

Target Users

  • Target Users Sales Teams
  • Target Users Data Analysts
  • Target Users CRM Administrators

Core Use Case

  • Core Use Case Automate Customer Engagement
  • Core Use Case Analyze Customer Data
  • Core Use Case Identify High Value Leads

USP

  • USP AI Powered CRM Intelligence Built Directly Into Salesforce Platform.

Editorial Buyer Guidance

Who Is Salesforce Einstein Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Transforms CRM Data Into Predictive Insights And Intelligent Automation.

Target Users

  • Sales Teams
  • Data Analysts
  • CRM Administrators

Core Use Cases

  • Automate Customer Engagement
  • Analyze Customer Data
  • Identify High Value Leads

Unique Selling Point

AI Powered CRM Intelligence Built Directly Into Salesforce Platform.

Category-Based Capabilities

Salesforce Einstein Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Artificial Intelligence Software 18 selected features Open category ↗ ⌄
Virtual Personal Assistant (VPA) Sentiment Analysis Trend Analysis API Data Import/Export Predictive Analytics Third-Party Integrations Multi-Language For Sales Teams/Organizations Collaboration Tools Activity Dashboard Reporting/Analytics Process/Workflow Automation Chatbot For eCommerce Speech Recognition Performance Metrics Artificial Intelligence
Predictive Analytics Software 14 selected features Open category ↗ ⌄
Modeling & Simulation For Education Data Blending Forecasting Data Transformation Demand Forecasting For Healthcare Trend Analysis For Retail Performance Metrics Workflow Management Data Extraction Data Discovery Artificial Intelligence
CRM Software 30 selected features Open category ↗ ⌄
Referral Tracking Mobile Access Lead Qualification Contact Database Sales Pipeline Management Territory Management Quotes/Estimates Customizable Fields Calendar/Reminder System Marketing Automation Task Management Interaction Tracking Social Media Integration Pipeline Management Lead Capture Forecasting Contact Management Email Management Lead Generation Workflow Management Activity Dashboard Internal Chat Integration Segmentation Alerts/Notifications Document Storage Lead Management Reporting/Analytics Data Import/Export AI/Machine Learning Artificial Intelligence
Pricing Information

Salesforce Einstein Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Not available
Alternative Products

Top Salesforce Einstein Alternatives

Explore leading products commonly evaluated alongside Salesforce Einstein.

View All Salesforce Einstein Alternatives ↗
Frequently Asked Questions

Salesforce Einstein FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Salesforce Einstein is an artificial intelligence and machine learning solution built into the Salesforce platform to help businesses analyze customer data, predict outcomes, and automate decision-making across sales, service, marketing, and commerce operations. The technology uses predictive analytics, natural language processing, and generative AI capabilities to uncover insights from CRM data and support teams with intelligent recommendations. By embedding AI directly into workflows, Einstein helps organizations identify high-value opportunities, forecast sales performance, and personalize customer engagement without requiring complex data science expertise.

The AI Builder component allows organizations to create custom AI models, automate predictions, and configure intelligent actions using low-code tools. Teams can build models that predict outcomes such as lead conversion or customer churn and deploy them directly inside Salesforce applications. With AI-driven insights, automation, and predictive recommendations, Salesforce Einstein helps businesses improve productivity, enhance customer experiences, and make faster data-driven decisions across their CRM operations.

  • No, Salesforce Einstein does not offer a free version.

  • Yes, Salesforce Einstein offers a free trial.

  • No, Credit Card details are not required for the Salesforce Einstein trial.

  • No, Salesforce Einstein does not offer an API.

  • Salesforce Einstein offers support with the following options:
    • Email , Phone , Knowledge Base , FAQs/Forum

  • Salesforce Einstein offers training with the following options:
    • Videos

  • Salesforce Einstein supports the following languages:
    • English

  • Following are the typical users of the Salesforce Einstein:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Salesforce Einstein supports the following deployment:
    • Cloud Hosted

  • Salesforce Einstein supports the following devices and operating systems:
    • Web-Based
Are you an authorized Salesforce Einstein representative?

Claim this profile with an official business email to request management access. Public product information and approved reviews remain available before the profile is claimed.

Write a Review Visit Website ↗
Get Expert Help