Journey Maps by UserBit

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Turn your research into clear, visual journeys that reveal opportunities and drive decisions.

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User RatingNot rated yet
Starting Price$0
Free TrialNot available
Free VersionYes
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Journey Maps by UserBit Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Journey Maps by UserBit

Journey Maps by UserBit is an online journey map maker designed to help teams visualize, analyze, and communicate user experiences clearly and effectively. It enables teams to turn research data into structured, visual journey maps that drive better decisions.

The platform lets teams create fully customizable journey maps that reflect real user behavior across touchpoints and stages. With versatile lane types, flexible layout controls, and organized sub-lanes, teams can add, rearrange, and structure actions, insights, and visuals to match any workflow.

It includes AI-powered templates that help teams get started quickly with just a few key inputs, while instant persona-based journeys automatically generate templates pulling structure, goals, and pain points directly from persona data. Together, these reduce setup time and still allow full customization, making complex journeys easy to organize without clutter.

The platform integrates seamlessly with other UserBit research tools, allowing teams to attach personas, link insights, and maintain a single source of truth for research and journey mapping. This integration helps teams move from insight discovery to action more efficiently.

Built for collaboration, Journey Maps enables teams to invite stakeholders, gather feedback through comments, and share maps via links or exports. Maps can be exported as an image or PDFs for presentations, workshops, and documentation.

With a simple pricing model that includes unlimited collaborators on paid plans, Journey Maps scales easily across organizations without per-seat limitations.

Company Crayon Bits
Founded 2019
Headquarters United States
Employees 1-10

Support

Email

Training

Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
Advertising & Marketing Computer Software Design Information Technology & Services
Category-Based Capabilities

Journey Maps by UserBit Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Journey Mapping Tools Software 10 selected features Open category ↗ ⌄

Journey Maps by UserBit is a customer journey mapping software that helps teams visualize and document end-to-end user experiences across multiple touchpoints. The tool enables teams to map user actions, goals, emotions, and pain points at each stage of the journey in a structured way. By making journeys easy to create, update, and share, it helps teams identify experience gaps and improve customer-centric decision-making.

Customer Profiles Behavioral Analytics Reporting & Statistics Customizable Templates Activity Dashboard Collaboration Tools Customer Experience Management Engagement Tracking Customer Segmentation Artificial Intelligence
User Experience (UX) Software 3 selected features Open category ↗ ⌄

As a user experience software, Journey Maps by UserBit supports UX teams in understanding how users interact with a product or service over time. It allows researchers and designers to capture real user behaviors and challenges across different journey stages, helping teams move beyond assumptions. These insights support better UX decisions, improved usability, and more consistent experiences across products and channels.

User Journeys Collaboration Tools Artificial Intelligence
Pricing Information

Journey Maps by UserBit Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial Not available
Free Version Yes
Payment Frequency Monthly Subscription
Free
$0 Per Plan
Unlimited
$20 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Frequently Asked Questions

Journey Maps by UserBit FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Journey Maps by UserBit is an online journey map maker designed to help teams visualize, analyze, and communicate user experiences clearly and effectively. It enables teams to turn research data into structured, visual journey maps that drive better decisions.

The platform lets teams create fully customizable journey maps that reflect real user behavior across touchpoints and stages. With versatile lane types, flexible layout controls, and organized sub-lanes, teams can add, rearrange, and structure actions, insights, and visuals to match any workflow.

It includes AI-powered templates that help teams get started quickly with just a few key inputs, while instant persona-based journeys automatically generate templates pulling structure, goals, and pain points directly from persona data. Together, these reduce setup time and still allow full customization, making complex journeys easy to organize without clutter.

The platform integrates seamlessly with other UserBit research tools, allowing teams to attach personas, link insights, and maintain a single source of truth for research and journey mapping. This integration helps teams move from insight discovery to action more efficiently.

Built for collaboration, Journey Maps enables teams to invite stakeholders, gather feedback through comments, and share maps via links or exports. Maps can be exported as an image or PDFs for presentations, workshops, and documentation.

With a simple pricing model that includes unlimited collaborators on paid plans, Journey Maps scales easily across organizations without per-seat limitations.

  • Yes, Journey Maps by UserBit offers a free version.

  • No, Journey Maps by UserBit does not offer any free trial.

  • Journey Maps by UserBit offers the following pricing plans & packages:

    Free

    $0 Per Plan

    Unlimited

    $20 Per Month

  • Journey Maps by UserBit supports the following payment frequencies:

    • Monthly Subscription

  • No, Journey Maps by UserBit does not offer an API.

  • Journey Maps by UserBit offers support with the following options:
    • Email

  • Journey Maps by UserBit offers training with the following options:
    • Documentation , Videos

  • Journey Maps by UserBit supports the following languages:
    • English

  • Following are the typical users of the Journey Maps by UserBit:
    • Self-Employed , Small-Business , Midsize-Business

  • Journey Maps by UserBit supports the following deployment:
    • Cloud Hosted

  • Journey Maps by UserBit supports the following devices and operating systems:
    • Web-Based
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