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parcelLab Claim

Increase revenue, decrease operational costs, and optimize the customer experience with our post-purchase experience and returns software.

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parcelLab Overview

parcelLab is a cutting-edge shipping and post-purchase communication platform primarily aimed at enhancing the customer experience for e-commerce businesses. Its unique selling point is the proactive shipment tracking and personalized notification system, which keeps customers informed about their order status through customized messages. This feature significantly improves customer engagement and satisfaction. parcelLab supports integration with a wide range of carriers, ensuring flexibility in logistics. Additionally, it offers an insightful analytics dashboard, providing valuable data on shipping performance and customer behavior. The software excels in managing returns, making the process smoother for both businesses and customers. Its user-friendly interface and ability to seamlessly integrate with existing e-commerce systems make it an attractive solution for businesses looking to optimize post-purchase customer interaction and streamline their shipping processes.

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parcelLab Screenshot & Video

Contact Details

  • Vendor Name parcelLab
  • Founded 2015
  • Location United States
  • Employees 101-500

Support

  • Chat Chat

Training

  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Information Services, Information Technology & Services

parcelLab Features

  • Shipping Services Integration
  • Bills of Lading
  • Label Printing
  • Freight Shipping
  • Inventory Management
  • Delivery Tracking
  • Alerts/Notifications
  • Air Shipping
  • Status Tracking
  • Quotes/Estimates
  • Ground Shipping
  • Shipping Labels
  • Invoice Management
  • Transportation Management
  • Ocean Shipping
  • Parcel Shipping
  • Multi-Location
  • Customer Database
  • Warehouse Management
  • Shipping Management
  • Order Tracking
  • Returns Management
  • Import/Export Management
  • Shipment Price Calculation
  • Order Management
  • Barcode/Ticket Scanning
  • Purchase Order Management
  • Shipment Tracking
  • Supplier Management
  • Claims Management
  • eCommerce Management
  • Reporting/Analytics
  • Discount Management

parcelLab Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

parcelLab FAQs

  • No, parcelLab does not offer a free version.

  • No, parcelLab does not offer any free trial.

  • No, Credit Card details are not required for the parcelLab trial.

  • No, parcelLab does not offer an API.

  • parcelLab offers support with the following options:
    • Chat

  • parcelLab offers training with the following options:
    • Documentation

  • parcelLab supports the following languages:
    • English

  • Following are the typical users of the parcelLab:
    • Small-Business , Midsize-Business

  • parcelLab supports the following deployment:
    • Cloud Hosted

  • parcelLab supports the following devices and operating systems:
    • Web-Based