parcelLab

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Increase revenue, decrease operational costs, and optimize the customer experience with our post-purchase experience and returns software.

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parcelLab Evaluation Snapshot

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User RatingNot rated yet
Starting PriceContact Vendor
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

parcelLab Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About parcelLab

parcelLab is a cutting-edge shipping and post-purchase communication platform primarily aimed at enhancing the customer experience for e-commerce businesses. Its unique selling point is the proactive shipment tracking and personalized notification system, which keeps customers informed about their order status through customized messages. This feature significantly improves customer engagement and satisfaction. parcelLab supports integration with a wide range of carriers, ensuring flexibility in logistics. Additionally, it offers an insightful analytics dashboard, providing valuable data on shipping performance and customer behavior. The software excels in managing returns, making the process smoother for both businesses and customers. Its user-friendly interface and ability to seamlessly integrate with existing e-commerce systems make it an attractive solution for businesses looking to optimize post-purchase customer interaction and streamline their shipping processes.
Company parcelLab
Founded 2015
Headquarters United States
Employees 101-500

Support

Chat

Training

Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 2 industries available
Information Services Information Technology & Services
Category-Based Capabilities

parcelLab Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Shipping Software 33 selected features Open category ↗
Shipping Services Integration Bills of Lading Label Printing Freight Shipping Inventory Management Delivery Tracking Alerts/Notifications Air Shipping Status Tracking Quotes/Estimates Ground Shipping Shipping Labels Invoice Management Transportation Management Ocean Shipping Parcel Shipping Multi-Location Customer Database Warehouse Management Shipping Management Order Tracking Returns Management Import/Export Management Shipment Price Calculation Order Management Barcode/Ticket Scanning Purchase Order Management Shipment Tracking Supplier Management Claims Management eCommerce Management Reporting/Analytics Discount Management
Returns Management (RMS) Software 13 selected features Open category ↗
Order Tracking Shipping Management Refund Management Barcoding/RFID Warehouse Management Asset Tracking Exchange Management Label Printing Alerts/Notifications Customer Portal Accounting Integration Self Service Portal Artificial Intelligence
Shipment Tracking Software 6 selected features Open category ↗
Delivery Estimate Alerts/Notifications For eCommerce Status Tracking For Freight Operations Website Integration
Pricing Information

parcelLab Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Not available
Alternative Products

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Frequently Asked Questions

parcelLab FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

parcelLab is a cutting-edge shipping and post-purchase communication platform primarily aimed at enhancing the customer experience for e-commerce businesses. Its unique selling point is the proactive shipment tracking and personalized notification system, which keeps customers informed about their order status through customized messages. This feature significantly improves customer engagement and satisfaction. parcelLab supports integration with a wide range of carriers, ensuring flexibility in logistics. Additionally, it offers an insightful analytics dashboard, providing valuable data on shipping performance and customer behavior. The software excels in managing returns, making the process smoother for both businesses and customers. Its user-friendly interface and ability to seamlessly integrate with existing e-commerce systems make it an attractive solution for businesses looking to optimize post-purchase customer interaction and streamline their shipping processes.

  • No, parcelLab does not offer a free version.

  • No, parcelLab does not offer any free trial.

  • No, parcelLab does not offer an API.

  • parcelLab offers support with the following options:
    • Chat

  • parcelLab offers training with the following options:
    • Documentation

  • parcelLab supports the following languages:
    • English

  • Following are the typical users of the parcelLab:
    • Small-Business , Midsize-Business

  • parcelLab supports the following deployment:
    • Cloud Hosted

  • parcelLab supports the following devices and operating systems:
    • Web-Based
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