Nixxis Contact Suite
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Nixxis Contact Suite Evaluation Snapshot
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Product Overview
Nixxis Contact Suite Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
Nixxis Contact Suite Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Help Desk Software 27 selected features Open category ↗ ⌄
Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control
Artificial Intelligence
Call Center Software 30 selected features Open category ↗ ⌄
Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking
Customer Engagement Software 22 selected features Open category ↗ ⌄
Churn Management
Engagement Tracking
Email Management
Social Media Integration
CRM
Multi-Language
Real Time Analytics
Campaign Management
Content Management
Event Triggered Actions
Feedback Management
Multi-Channel Communication
Customer Database
Surveys & Feedback
Customer Experience Management
Communication Management
Live Chat
Customer Segmentation
Visual Analytics
Customer History
Customer Portal
Sentiment Analysis
Telemarketing Software 18 selected features Open category ↗ ⌄
Call Monitoring
Multi-Channel Communication
Call Logging
Campaign Management
Caller ID
CRM
Callback Scheduling
Outbound Call Center
Predictive Dialer
IVR/Voice Recognition
Inbound Call Center
Computer Telephony Integration
Call Scripting
Call Recording
Call Center Management
Lead Distribution
Automatic Call Distribution
Artificial Intelligence
Pricing Information
Nixxis Contact Suite Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Basic
€70
Per User
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Frequently Asked Questions
Nixxis Contact Suite FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Nixxis Contact Suite is a comprehensive call center software solution designed to enhance the efficiency and effectiveness of customer support operations. This powerful platform offers a range of tools for managing inbound and outbound calls, enabling businesses to streamline their communication processes. With features such as automatic call distribution, interactive voice response, and real-time reporting, Nixxis ensures that calls are routed efficiently, improving customer satisfaction. The software also includes advanced analytics capabilities, providing insights into agent performance and call metrics, which help managers identify areas for improvement. Additionally, Nixxis integrates seamlessly with CRM systems, allowing for better data management and customer interaction tracking. Its user-friendly interface promotes easy navigation and enhances the overall user experience for agents and supervisors alike. By optimizing call center operations, Nixxis Contact Suite empowers businesses to deliver exceptional customer service and achieve operational excellence.
- No, Nixxis Contact Suite does not offer a free version.
- Yes, Nixxis Contact Suite offers a free trial.
- No, Credit Card details are not required for the Nixxis Contact Suite trial.
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Nixxis Contact Suite offers the following pricing plans & packages:
Basic
€70 Per User
-
Nixxis Contact Suite supports the following payment frequencies:
- Monthly Subscription
- No, Nixxis Contact Suite does not offer an API.
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Nixxis Contact Suite offers support with the following options:
- 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum
-
Nixxis Contact Suite offers training with the following options:
- In-person , Live Online , Webinar , Documentation , Videos
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Nixxis Contact Suite supports the following languages:
- English , French , Dutch , Polish , Portuguese , Romanian , Russian , Turkish , Vietnamese
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Following are the typical users of the Nixxis Contact Suite:
- Self-Employed , Small-Business , Midsize-Business
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Nixxis Contact Suite supports the following deployment:
- Cloud Hosted , On-Premise
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Nixxis Contact Suite supports the following devices and operating systems:
- Web-Based , Windows , Linux
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