Nextiva Live Chat

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Decision Snapshot

Nextiva Live Chat Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting PricePer Feature
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Nextiva Live Chat Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Nextiva Live Chat

Nextiva Live Chat is a user-friendly live chat software designed to enhance customer support and engagement for businesses of all sizes. This platform enables organizations to connect with website visitors in real time, providing instant assistance and addressing inquiries promptly. With Nextiva Live Chat, businesses can create customized chat widgets that match their branding and engage customers effectively. The software allows support teams to manage multiple conversations simultaneously, ensuring that no customer query goes unanswered. It also includes features like automated greetings, chat routing, and integration with CRM systems, streamlining workflows and improving customer interactions. Detailed analytics and reporting tools offer insights into customer engagement and team performance, helping organizations refine their support strategies. By leveraging Nextiva Live Chat, businesses can enhance customer satisfaction, increase conversion rates, and foster long-term relationships with their audience.
Company Nextiva
Founded 2008
Headquarters United States
Employees 1000+

Support

Email Chat

Training

NA

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 1 industry available
Advertising & Marketing
Category-Based Capabilities

Nextiva Live Chat Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Live Chat Software 24 selected features Open category ↗ ⌄
Transfers/Routing Document Storage Mobile Access Search/Filter Single Sign On Support Ticket Management Screen Sharing Reporting/Analytics Proactive Chat Auto-Responders Multi-Channel Communication Real Time Notifications Offline Form Collaboration Tools CRM Interaction Tracking Transcripts/Chat History Contact Management Geotargeting Chat/Messaging File Sharing Canned Responses Email Management Surveys & Feedback
Pricing Information

Nextiva Live Chat Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per Feature
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Not available
Frequently Asked Questions

Nextiva Live Chat FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Nextiva Live Chat is a user-friendly live chat software designed to enhance customer support and engagement for businesses of all sizes. This platform enables organizations to connect with website visitors in real time, providing instant assistance and addressing inquiries promptly. With Nextiva Live Chat, businesses can create customized chat widgets that match their branding and engage customers effectively. The software allows support teams to manage multiple conversations simultaneously, ensuring that no customer query goes unanswered. It also includes features like automated greetings, chat routing, and integration with CRM systems, streamlining workflows and improving customer interactions. Detailed analytics and reporting tools offer insights into customer engagement and team performance, helping organizations refine their support strategies. By leveraging Nextiva Live Chat, businesses can enhance customer satisfaction, increase conversion rates, and foster long-term relationships with their audience.

  • No, Nextiva Live Chat does not offer a free version.

  • Yes, Nextiva Live Chat offers a free trial.

  • No, Credit Card details are not required for the Nextiva Live Chat trial.

  • No, Nextiva Live Chat does not offer an API.

  • Nextiva Live Chat offers support with the following options:
    • Email , Chat

  • Nextiva Live Chat supports the following languages:
    • English

  • Following are the typical users of the Nextiva Live Chat:
    • Self-Employed , Small-Business , Midsize-Business

  • Nextiva Live Chat supports the following deployment:
    • Cloud Hosted

  • Nextiva Live Chat supports the following devices and operating systems:
    • Web-Based
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