Neo Agent

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AI automation for MSPs

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Neo Agent Evaluation Snapshot

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User RatingNot rated yet
Starting Price$1300 / month
Free Trial14 Days
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited Kingdom
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Product Overview

Neo Agent Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Neo Agent

Neo Agent is an AI automation platform designed specifically for managed service providers that want to reduce operational overhead and scale efficiently. Using natural language AI, Neo Agent automates key service desk and operational workflows such as ticket deflection, intelligent triage, and routine task handling, allowing MSPs to resolve common issues faster and with less manual effort. The platform requires no scripts or engineering resources, making it easy to deploy and manage without specialist technical setup. Neo Agent continuously learns from interactions, adapts to each MSP's environment, and operates 24/7 to support consistent service delivery. By automating repetitive tasks and improving response efficiency, Neo Agent helps MSPs improve customer experience, increase team productivity, and grow without adding additional headcount.
Company Neo Agent
Founded 2023
Headquarters United Kingdom
Employees 1-10

Support

Email Knowledge Base FAQs/Forum

Training

Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
Business Services Computer Software Information Technology & Services Telecommunications
Category-Based Capabilities

Neo Agent Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

MSP Software 8 selected features Open category ↗

Neo Agent is an AI automation platform built specifically for managed service providers. It helps MSPs streamline service desk operations by automating ticket deflection, intelligent triage, and routine support tasks using natural language. Designed to work without scripts or engineering effort, Neo Agent enables MSPs to reduce operational load, improve response efficiency, and scale service delivery without increasing headcount.

Activity Tracking Issue Management Dashboard Real Time Updates Task Management Real Time Analytics Performance Metrics Artificial Intelligence
AI Sales Assistant Software 8 selected features Open category ↗

Neo Agent functions as an AI sales assistant designed for managed service providers that want to automate and streamline revenue-generating activities. Using natural language AI, Neo Agent supports sales and growth workflows by handling repetitive interactions, qualifying inbound and outbound enquiries, and reducing manual effort across the sales process. The platform requires no scripts or engineering setup, operates continuously, and helps MSPs improve efficiency, consistency, and scalability in their sales operations.

AI/Machine Learning For Sales Teams/Organizations Sales Activity Management Reporting/Analytics Lead Engagement Predictive Analytics Customer Engagement Artificial Intelligence
Pricing Information

Neo Agent Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial 14 Days
Free Version Not available
Payment Frequency Monthly Subscription
Starter
$1300 Per Month
Growth
$1950 Per Month
Professional
$2600 Per Month
Custom
$Custom Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Frequently Asked Questions

Neo Agent FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Neo Agent is an AI automation platform designed specifically for managed service providers that want to reduce operational overhead and scale efficiently. Using natural language AI, Neo Agent automates key service desk and operational workflows such as ticket deflection, intelligent triage, and routine task handling, allowing MSPs to resolve common issues faster and with less manual effort. The platform requires no scripts or engineering resources, making it easy to deploy and manage without specialist technical setup. Neo Agent continuously learns from interactions, adapts to each MSP's environment, and operates 24/7 to support consistent service delivery. By automating repetitive tasks and improving response efficiency, Neo Agent helps MSPs improve customer experience, increase team productivity, and grow without adding additional headcount.

  • No, Neo Agent does not offer a free version.

  • Yes, Neo Agent offers a free trial.

  • No, Credit Card details are not required for the Neo Agent trial.

  • Neo Agent offers the following pricing plans & packages:

    Starter

    $1300 Per Month

    Growth

    $1950 Per Month

    Professional

    $2600 Per Month

    Custom

    $Custom Per Month

  • Neo Agent supports the following payment frequencies:

    • Monthly Subscription

  • No, Neo Agent does not offer an API.

  • Neo Agent offers support with the following options:
    • Email , Knowledge Base , FAQs/Forum

  • Neo Agent offers training with the following options:
    • Documentation , Videos

  • Neo Agent supports the following languages:
    • English

  • Following are the typical users of the Neo Agent:
    • Small-Business , Midsize-Business

  • Neo Agent supports the following deployment:
    • Cloud Hosted

  • Neo Agent supports the following devices and operating systems:
    • Web-Based
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