isoTracker Complaints Management is a cloud-based solution designed to handle customer complaints and feedback efficiently. This tool simplifies logging complaints, assigning them to appropriate team members, and tracking their progress until resolution. It features customizable complaint forms, ensuring relevant data capture for various types of issues. The software supports automated email notifications, keeping all stakeholders informed throughout the complaint handling process. isoTracker also offers robust reporting capabilities, allowing for analysis of complaint trends and identification of areas for improvement. A key aspect is its compliance with regulatory standards, making it suitable for industries requiring strict adherence to quality management protocols. Its user-friendly interface facilitates easy adoption within organizations, aiming to enhance customer satisfaction and operational effectiveness.