InboxCRM

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Gmail-native CRM: Customer success, account health, and engagement insights—all inside your inbox.

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InboxCRM Evaluation Snapshot

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User RatingNot rated yet
Starting PricePer User
Free Trial7 Days
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

InboxCRM Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About InboxCRM

InboxCRM transforms your inbox into a powerful Customer Success workbench that saves time and drives retention. Built directly into Gmail, it auto-imports accounts from your email and calendar, auto-logs every meeting and message, and aggregates usage signals from connected tools like Salesforce, HubSpot, and product analytics. In one unified sidebar, you can view account health scores, upcoming renewal dates, engagement trends, and personalized to-do lists—eliminating the need for spreadsheets or separate dashboards. With proactive nudges for at-risk customers, inline email templates for rapid follow-ups, and one-click QBR (“Quarterly Business Review”) deck generation, InboxCRM empowers CS teams to move from data to action in seconds. Best of all, the AppEQ team works closely with your organization to tailor workflows and ensure a seamless rollout.
Company AppEQ Inc
Founded 2023
Headquarters United States
Employees 11-50

Support

Email Chat Knowledge Base FAQs/Forum

Training

Live Online Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based Windows Mac

Typical Customers

Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 3 industries available
Architecture & Planning Information Technology & Services Logistics & Supply Chain
Category-Based Capabilities

InboxCRM Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Retention Software 10 selected features Open category ↗ ⌄

InboxCRM by AppEQ helps you proactively retain customers by surfacing account health, renewal risks, and engagement gaps directly in Gmail. Automated touchpoint tracking and in-inbox alerts let you intervene before at-risk accounts slip through the cracks. Real-time usage insights and targeted follow-up templates drive timely outreach that boosts renewal rates.

Customer Communication Engagement Tracking Customer Journey Mapping Churn Management Retention Tracking Customer Segmentation Customer Data Management Health Score Customer Engagement Artificial Intelligence
Customer Success Software 9 selected features Open category ↗ ⌄

With InboxCRM, your Customer Success team gains a unified workspace inside Gmail to manage onboarding, adoption, and renewal workflows. Auto-logging of emails and meetings, combined with health scores and engagement dashboards, ensures no customer opportunity is overlooked. Personalized nudges and QBR deck generation accelerate data-driven decisions—helping CS teams deliver exceptional outcomes at scale.

Health Score Account Management Reporting/Analytics Activity Dashboard Usage Tracking/Analytics Customer Engagement Activity Tracking Task Management Artificial Intelligence
CRM Software 13 selected features Open category ↗ ⌄

InboxCRM transforms your inbox into a streamlined CRM that syncs contacts, deals, and renewal data from Salesforce, HubSpot, and other systems. Every email and calendar event auto-logs against the right account, eliminating manual data entry. By centralizing all customer context in Gmail, it empowers revenue, sales, and support teams to collaborate seamlessly and drive growth.

Contact Database Territory Management Customizable Fields Calendar/Reminder System Task Management Interaction Tracking Contact Management Email Management Activity Dashboard Segmentation Alerts/Notifications Reporting/Analytics Artificial Intelligence
Connected Applications

InboxCRM Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

InboxCRM Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial 7 Days
Free Version Not available
Payment Frequency Annual Subscription, Monthly Subscription
Frequently Asked Questions

InboxCRM FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

InboxCRM transforms your inbox into a powerful Customer Success workbench that saves time and drives retention. Built directly into Gmail, it auto-imports accounts from your email and calendar, auto-logs every meeting and message, and aggregates usage signals from connected tools like Salesforce, HubSpot, and product analytics. In one unified sidebar, you can view account health scores, upcoming renewal dates, engagement trends, and personalized to-do lists—eliminating the need for spreadsheets or separate dashboards. With proactive nudges for at-risk customers, inline email templates for rapid follow-ups, and one-click QBR (“Quarterly Business Review”) deck generation, InboxCRM empowers CS teams to move from data to action in seconds. Best of all, the AppEQ team works closely with your organization to tailor workflows and ensure a seamless rollout.

  • No, InboxCRM does not offer a free version.

  • Yes, InboxCRM offers a free trial.

  • No, Credit Card details are not required for the InboxCRM trial.

  • InboxCRM supports the following payment frequencies:

    • Annual Subscription , Monthly Subscription

  • No, InboxCRM does not offer an API.

  • InboxCRM can be integrated with the following applications:

    • Salesforce Sales Cloud , Chargebee Receivables , Google Workspace , HubSpot CRM , Gmail , Zendesk Suite , Mixpanel

  • InboxCRM offers support with the following options:
    • Email , Chat , Knowledge Base , FAQs/Forum

  • InboxCRM offers training with the following options:
    • Live Online , Documentation , Videos

  • InboxCRM supports the following languages:
    • English

  • Following are the typical users of the InboxCRM:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • InboxCRM supports the following deployment:
    • Cloud Hosted

  • InboxCRM supports the following devices and operating systems:
    • Web-Based , Windows , Mac
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