i-livechat

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i-livechat Evaluation Snapshot

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User RatingNot rated yet
Starting Price¥150000 / month
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersJapan
✎
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Product Overview

i-livechat Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About i-livechat

i-livechat is a robust Live Chat Software designed to enhance customer service and support operations for businesses of all sizes. It offers a comprehensive platform for real-time communication between customers and support agents, ensuring prompt and effective assistance that improves customer satisfaction and loyalty. i-livechat features an intuitive interface that allows support teams to easily manage multiple chat sessions, track customer inquiries, and respond quickly to questions and issues. The software includes advanced tools such as automated chatbots, which handle common queries and free up agents to focus on more complex interactions, enhancing overall support efficiency. Additionally, i-livechat supports customization of chat widgets, enabling businesses to match the chat interface with their branding and website design seamlessly. The software offers robust analytics and reporting capabilities, providing insights into chat performance, response times, and customer satisfaction metrics, helping organizations optimize their support strategies and improve service quality. Integration with CRM systems, help desk software, and other business applications ensures seamless data flow and enhances overall operational workflows. With its powerful functionality and user-friendly design, i-livechat is the ideal solution for businesses seeking to elevate their customer support, increase engagement, and drive customer satisfaction through effective live chat interactions.
Company Scala Communications
Founded NA
Headquarters Japan
Employees NA

Support

Email FAQs/Forum

Training

Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
Computer Software Health Internet Real Estate
Category-Based Capabilities

i-livechat Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Live Chat Software 24 selected features Open category ↗ ⌄
Transfers/Routing Document Storage Mobile Access Search/Filter Single Sign On Support Ticket Management Screen Sharing Reporting/Analytics Proactive Chat Auto-Responders Multi-Channel Communication Real Time Notifications Offline Form Collaboration Tools CRM Interaction Tracking Transcripts/Chat History Contact Management Geotargeting Chat/Messaging File Sharing Canned Responses Email Management Surveys & Feedback
Pricing Information

i-livechat Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency JPY (¥)
Free Trial Not available
Free Version Not available
Payment Frequency Monthly Subscription
Basic
¥150000 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Frequently Asked Questions

i-livechat FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

i-livechat is a robust Live Chat Software designed to enhance customer service and support operations for businesses of all sizes. It offers a comprehensive platform for real-time communication between customers and support agents, ensuring prompt and effective assistance that improves customer satisfaction and loyalty. i-livechat features an intuitive interface that allows support teams to easily manage multiple chat sessions, track customer inquiries, and respond quickly to questions and issues. The software includes advanced tools such as automated chatbots, which handle common queries and free up agents to focus on more complex interactions, enhancing overall support efficiency. Additionally, i-livechat supports customization of chat widgets, enabling businesses to match the chat interface with their branding and website design seamlessly. The software offers robust analytics and reporting capabilities, providing insights into chat performance, response times, and customer satisfaction metrics, helping organizations optimize their support strategies and improve service quality. Integration with CRM systems, help desk software, and other business applications ensures seamless data flow and enhances overall operational workflows. With its powerful functionality and user-friendly design, i-livechat is the ideal solution for businesses seeking to elevate their customer support, increase engagement, and drive customer satisfaction through effective live chat interactions.

  • No, i-livechat does not offer a free version.

  • Yes, i-livechat offers a free trial.

  • No, Credit Card details are not required for the i-livechat trial.

  • i-livechat offers the following pricing plans & packages:

    Basic

    ¥150000 Per Month

  • i-livechat supports the following payment frequencies:

    • Monthly Subscription

  • No, i-livechat does not offer an API.

  • i-livechat offers support with the following options:
    • Email , FAQs/Forum

  • i-livechat offers training with the following options:
    • Webinar , Documentation

  • i-livechat supports the following languages:
    • English

  • Following are the typical users of the i-livechat:
    • Self-Employed , Small-Business , Midsize-Business

  • i-livechat supports the following deployment:
    • Cloud Hosted

  • i-livechat supports the following devices and operating systems:
    • Web-Based
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