Falkon SMS
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Product Overview
Falkon SMS Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
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Typical Customers
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Category-Based Capabilities
Falkon SMS Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
SMS Marketing Software 32 selected features Open category ↗ ⌄
SMS Marketing Falkon SMS enables businesses to run targeted SMS campaigns with bulk messaging, scheduling, and audience segmentation to drive higher engagement and conversions. Business Text Messaging Supports two-way SMS conversations with customers through a shared inbox, allowing teams to manage queries, leads, and support interactions in real time. Marketing Automation Automates messaging workflows with auto-replies, keyword triggers, and scheduled texts, helping businesses maintain consistent communication without manual effort. Compliance & Security Built for secure and compliant communication, with features like encryption, access controls, and audit trails—ideal for regulated industries.
Contact Management
Interaction Tracking
Text-to-Win
Mobile Keywords
SMS Messaging
Message Personalization
Campaign Management
Customer Segmentation
Multi-Campaign
Automated Responses
Reporting/Analytics
Communication Management
Scheduled Messaging
Polls/Voting
Mass Texting
MMS
Contact Database
Chat/Messaging
Campaign Planning
2-Way Messaging
Live Chat
Engagement Tracking
Mobile Coupons
SMS Marketing
Alerts/Notifications
Compliance Management
Reputation Management
Multi-Language
QR Codes
Reminders
Open Rate Tracking
Artificial Intelligence
Webex
Clio
Pricing Information
Falkon SMS Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Essential
$14.99
Per Month
Pro
$24.99
Per Month
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
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Frequently Asked Questions
Falkon SMS FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Falkon SMS is a compliance-first business texting platform built for regulated industries. It text-enables your existing business phone numbers — landlines, VoIP lines, toll-free numbers, and Microsoft Teams numbers — so your team can send and receive SMS without changing hardware, porting numbers, or disrupting your current phone system.
Built for healthcare providers, law firms, financial advisors, home care agencies, staffing firms, and nonprofits, Falkon SMS handles the compliance your industry demands. The Pro plan includes HIPAA-compliant messaging with a signed Business Associate Agreement (BAA), FINRA and SEC-compliant message archiving, immutable audit trails, role-based access controls, and SOC 2 Type I certification. Every customer's 10DLC registration is fully managed by the Falkon team.
The inbox is built for teams. A shared inbox lets multiple staff handle a single business number, with conversation threads assignable to specific team members so ownership is always clear. Conversations can be tagged Open, In Progress, Follow-up, Resolved, or Closed — giving your team a full view of where every client interaction stands. Star any conversation to flag it for follow-up and filter your inbox to see only those flagged threads. Three access tiers — User, Manager (controls team-assigned numbers), and Organisation Admin — give you precise control over who can do what.
Messaging capabilities include two-way texting, group broadcasts to up to 2,000 contacts per send, scheduled messaging (one-time or recurring), bulk scheduled message import via Excel, keyword auto-replies, MMS, and personalised messages with custom tags. Contacts can carry custom attributes — store any additional data your business needs alongside the standard contact record. Secure Chat provides PIN-protected private sessions for patients or clients who need confidentiality beyond standard SMS. Secure file sharing sends documents via expiring links, keeping PHI and sensitive files off email.
The Falkon AI Engine can be trained on your internal SOPs, compliance manuals, and policy documents. It suggests context-aware, compliance-safe response drafts directly inside your inbox — constrained to your regulatory environment.
Integrations: Microsoft Teams (native SMS sidebar), Cisco Webex (embedded messaging), Clio (auto-sync to client matters), Chrome Extension (text from any CRM or web page). Available across web browser, desktop app, iOS, Android, Microsoft Teams, and Cisco Webex. Free trial available — no credit card required. Our team handles onboarding end to end.
- No, Falkon SMS does not offer a free version.
- Yes, Falkon SMS offers a free trial.
- No, Credit Card details are not required for the Falkon SMS trial.
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Falkon SMS offers the following pricing plans & packages:
Essential
$14.99 Per Month
Pro
$24.99 Per Month
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Falkon SMS supports the following payment frequencies:
- Monthly Subscription
- No, Falkon SMS does not offer an API.
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Falkon SMS can be integrated with the following applications:
- Webex , Clio
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Falkon SMS offers support with the following options:
- Email , Phone , Chat , FAQs/Forum
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Falkon SMS offers training with the following options:
- Live Online
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Falkon SMS supports the following languages:
- English
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Following are the typical users of the Falkon SMS:
- Self-Employed , Small-Business , Midsize-Business
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Falkon SMS supports the following deployment:
- Cloud Hosted
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Falkon SMS supports the following devices and operating systems:
- Web-Based , Android
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