Exei - AI Agent for Customer Service
✓ Verified ProfilePurpose-built AI agents for modern ecommerce.
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Product Overview
Exei - AI Agent for Customer Service Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
Exei - AI Agent for Customer Service Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Artificial Intelligence Software 18 selected features Open category ↗ ⌄
Exei helps ecommerce buyers by automating the entire customer journey through three purpose-built AI agents. The Shopping Assistant guides product discovery and cross-sells from the live catalog, the Customer Service Agent resolves order tracking, delivery, and support queries 24/7, and the Growth Agent drives repeat purchases through win-back campaigns and reorder nudges. All agents share one customer record and deploy across WhatsApp, Instagram, Web, and Voice, letting buyers get consistent, personalized support and recommendations wherever they already shop, without needing separate tools for each function.
Virtual Personal Assistant (VPA)
Sentiment Analysis
Trend Analysis
API
Data Import/Export
Predictive Analytics
Third-Party Integrations
Multi-Language
For Sales Teams/Organizations
Collaboration Tools
Activity Dashboard
Reporting/Analytics
Process/Workflow Automation
Chatbot
For eCommerce
Speech Recognition
Performance Metrics
Artificial Intelligence
SaaS Management Software 3 selected features Open category ↗ ⌄
Features Multilingual – Reach a global audience with support for 80+ languages. Knowledge base from Diverse Sources – Configure Exei using website data, documents, live API data & instant manual training. Voice Support – Enable natural voice-based interactions for a richer customer experience. Brand Customisation - Customize you Agent according to your businesses look and Feel Review & Learn From Conversations - Review AI conversations, optimise them and also retrain Agents in cases of fallback or errors. Test Your Agent before you make them live and optimise for continuous improvement. Data Security & Privacy – Built-in compliance and strong security protocols safeguard sensitive information.
SaaS Operations Management
Subscription Management
Artificial Intelligence
Pricing Information
Exei - AI Agent for Customer Service Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Frequently Asked Questions
Exei - AI Agent for Customer Service FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Exei offers AI Agents for ecommerce businesses to automate customer service, enhance shopping experiences, and accelerate growth. From handling customer support to product discovery and proactive outreach, Exei helps brands increase conversions and build customer loyalty. AI-powered Customer Service, Shopping, and Growth Agents work across WhatsApp, Voice, Website, Instagram, and Messenger to deliver seamless experiences.With real-time product recommendations, automated order updates, abandoned cart recovery, multilingual support, and ecommerce & CRM integrations, Exei enables brands to engage customers at every stage of the journey. Go live in as little as 5 days with a unified AI platform built for modern ecommerce.
- No, Exei - AI Agent for Customer Service does not offer a free version.
- No, Exei - AI Agent for Customer Service does not offer any free trial.
- No, Exei - AI Agent for Customer Service does not offer an API.
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Exei - AI Agent for Customer Service can be integrated with the following applications:
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Exei - AI Agent for Customer Service offers support with the following options:
- 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum
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Exei - AI Agent for Customer Service offers training with the following options:
- In-person , Live Online , Webinar , Documentation , Videos
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Exei - AI Agent for Customer Service supports the following languages:
- Chinese , English , French , German , Japanese , Portuguese , Spanish
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Following are the typical users of the Exei - AI Agent for Customer Service:
- Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business
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Exei - AI Agent for Customer Service supports the following deployment:
- On-Premise
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Exei - AI Agent for Customer Service supports the following devices and operating systems:
- iPhone , Android , Windows , Mac , Linux
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