easy_CSM

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Easy Customer Success Management

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easy_CSM Evaluation Snapshot

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User RatingNot rated yet
Starting PriceContact Vendor
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersGermany
✎
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Product Overview

easy_CSM Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About easy_CSM

EasyCSM is a customer success software designed to help businesses manage and improve customer relationships by providing tools for monitoring customer health, engagement, and retention. The software tracks customer interactions, feedback, and satisfaction levels, allowing businesses to proactively address issues before they escalate. EasyCSM’s features include automated check-ins, support ticket management, and personalized customer journeys, all aimed at ensuring that customers achieve their desired outcomes with the company’s products or services. With real-time dashboards, reporting, and analytics, businesses can gain insights into customer behavior, identify at-risk customers, and optimize retention strategies. Ideal for SaaS companies, service providers, and customer-centric businesses, EasyCSM helps improve customer loyalty, enhance engagement, and drive long-term success by focusing on the customer’s experience.
Company easy_CSM
Founded 2021
Headquarters Germany
Employees 1-10

Support

NA

Training

NA

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 3 industries available
Advertising & Marketing Financial Services Information Technology & Services
Category-Based Capabilities

easy_CSM Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Success Software 13 selected features Open category ↗ ⌄
Onboarding Collaboration Tools Health Score Account Alerts Account Management Reporting/Analytics Revenue Management Activity Dashboard Usage Tracking/Analytics Customer Engagement Activity Tracking Task Management NPS of Customers
Pricing Information

easy_CSM Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency EUR (€)
Free Trial Not available
Free Version Not available
Payment Frequency Not available
Frequently Asked Questions

easy_CSM FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

EasyCSM is a customer success software designed to help businesses manage and improve customer relationships by providing tools for monitoring customer health, engagement, and retention. The software tracks customer interactions, feedback, and satisfaction levels, allowing businesses to proactively address issues before they escalate. EasyCSM’s features include automated check-ins, support ticket management, and personalized customer journeys, all aimed at ensuring that customers achieve their desired outcomes with the company’s products or services. With real-time dashboards, reporting, and analytics, businesses can gain insights into customer behavior, identify at-risk customers, and optimize retention strategies. Ideal for SaaS companies, service providers, and customer-centric businesses, EasyCSM helps improve customer loyalty, enhance engagement, and drive long-term success by focusing on the customer’s experience.

  • No, easy_CSM does not offer a free version.

  • Yes, easy_CSM offers a free trial.

  • No, Credit Card details are not required for the easy_CSM trial.

  • No, easy_CSM does not offer an API.

  • easy_CSM supports the following languages:
    • English

  • Following are the typical users of the easy_CSM:
    • Self-Employed , Small-Business , Midsize-Business

  • easy_CSM supports the following deployment:
    • Cloud Hosted

  • easy_CSM supports the following devices and operating systems:
    • Web-Based
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