Dolphin

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Technology for Travel Companies

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Decision Snapshot

Dolphin Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.5 / 5
Starting PriceContact Vendor
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Dolphin Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Dolphin

Dolphin is a versatile travel software solution expertly crafted to meet the diverse needs of tour operators and travel agencies. Its key strength lies in streamlining complex booking processes, enabling efficient handling of flights, hotels, and other travel services. Dolphin features an advanced CRM system, essential for detailed customer management and personalized service delivery. The software excels in itinerary creation, allowing for the customization of unique travel experiences. Additionally, it integrates financial management tools, facilitating accurate invoicing and budget oversight. Dolphin's user-friendly interface and robust reporting capabilities offer valuable insights into business performance, aiding in strategic planning. Its multi-currency and multi-language support make it suitable for global operations, making Dolphin a comprehensive and indispensable tool in the travel industry.
Company Dolphin Dynamics
Founded 1994
Headquarters United States
Employees 101-500

Support

Chat

Training

Webinar

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 2 industries available
Information Services Information Technology & Services

Why Choose Dolphin

Problem it Solves

  • Problem it Solves Eliminates Manual Travel Agency Management And Improves Operational Efficiency.

Target Users

  • Target Users Travel Consultants
  • Target Users Reservation Managers
  • Target Users Travel Coordinators

Core Use Case

  • Core Use Case Manage Client Travel Profiles
  • Core Use Case Automate Marketing Campaigns
  • Core Use Case Generate Invoices And Reports
  • Core Use Case Organize Travel Business Operations

USP

  • USP Designed Exclusively For Travel Agencies With End To End Operational Control.

Pros

  • Pros Travel Focused CRM Keeps Customer Profiles Booking History And Preferences In One Place
  • Pros Back Office Automation Simplifies Accounting Invoicing And Supplier Reconciliation
  • Pros B2B And B2C Booking Engines Help Travel Companies Expand Online Sales Channels
  • Pros Supports Leisure Corporate And Tour Operator Business Models On One Platform

Cons

  • Cons Feature Rich Platform May Require Training For New Users
  • Cons Best Suited For Travel Businesses Rather Than General CRM Requirements
  • Cons Initial Setup Can Require Configuration To Match Complex Travel Business Workflows
Editorial Buyer Guidance

Who Is Dolphin Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Eliminates Manual Travel Agency Management And Improves Operational Efficiency.

Target Users

  • Travel Consultants
  • Reservation Managers
  • Travel Coordinators

Core Use Cases

  • Manage Client Travel Profiles
  • Automate Marketing Campaigns
  • Generate Invoices And Reports
  • Organize Travel Business Operations

Unique Selling Point

Designed Exclusively For Travel Agencies With End To End Operational Control.

Strengths and Limitations

Dolphin Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Travel Focused CRM Keeps Customer Profiles Booking History And Preferences In One Place
  • Back Office Automation Simplifies Accounting Invoicing And Supplier Reconciliation
  • B2B And B2C Booking Engines Help Travel Companies Expand Online Sales Channels
  • Supports Leisure Corporate And Tour Operator Business Models On One Platform
!

Cons

  • Feature Rich Platform May Require Training For New Users
  • Best Suited For Travel Businesses Rather Than General CRM Requirements
  • Initial Setup Can Require Configuration To Match Complex Travel Business Workflows
Category-Based Capabilities

Dolphin Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Tour Operator Software 19 selected features Open category ↗ ⌄
Payment Processing Waiver Management Reporting & Statistics Search/Filter Package Creation Third-Party Integrations Promotions Management Central Reservation System Resource Management Website Management Itinerary Creation CRM GDS/OTA Integration Vendor Management Quotes/Estimates Multi-Day Booking Pricing Management Booking Management Activity Dashboard
Travel Agency Software 17 selected features Open category ↗ ⌄
Itinerary Creation Supplier Management Multi-Currency Client Management Online Booking Pricing Management For Travel Agencies Dynamic Content Quotes/Estimates Accounting Integration Reservations Management GDS/OTA Integration Electronic Payments Payment Processing Central Reservation System Booking Management Reporting/Analytics
Pricing Information

Dolphin Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Not available
Verified User Feedback

Dolphin Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Dolphin Review ↗
4.5
Based on 2 approved reviews
5 stars 50%
4 stars 50%
3 stars 0%
2 stars 0%
1 star 0%
Muhammad A.
Muhammad A. Travel Manager

Simplifies Tour Management and Client Communication.

Dolphin software makes it easy to manage customer invoices and tour confirmations while keeping everything accessible for clients. It’s user-friendly and reliable overall, though occasional file issues and faster support responses would improve the experience.

Reviewed on March, 2023
Laverne W.
Laverne W. Director

Powerful reporting with deep data visibility.

The reporting features are highly detailed, with strong drill-down capabilities and organized information fields that make data easy to analyze. Some workflows can feel slow, and system updates or delayed support responses can occasionally disrupt efficiency.

Reviewed on June, 2022
Frequently Asked Questions

Dolphin FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Dolphin is a versatile travel software solution expertly crafted to meet the diverse needs of tour operators and travel agencies. Its key strength lies in streamlining complex booking processes, enabling efficient handling of flights, hotels, and other travel services. Dolphin features an advanced CRM system, essential for detailed customer management and personalized service delivery. The software excels in itinerary creation, allowing for the customization of unique travel experiences. Additionally, it integrates financial management tools, facilitating accurate invoicing and budget oversight. Dolphin's user-friendly interface and robust reporting capabilities offer valuable insights into business performance, aiding in strategic planning. Its multi-currency and multi-language support make it suitable for global operations, making Dolphin a comprehensive and indispensable tool in the travel industry.

  • No, Dolphin does not offer a free version.

  • No, Dolphin does not offer any free trial.

  • No, Dolphin does not offer an API.

  • Dolphin offers support with the following options:
    • Chat

  • Dolphin offers training with the following options:
    • Webinar

  • Dolphin supports the following languages:
    • English

  • Following are the typical users of the Dolphin:
    • Self-Employed , Small-Business , Midsize-Business

  • Dolphin supports the following deployment:
    • Cloud Hosted

  • Dolphin supports the following devices and operating systems:
    • Web-Based
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