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Dial800 CallView360 Overview

Dial800 CallView360 is a cutting-edge call tracking software designed to help businesses monitor and optimize their inbound and outbound calls. This solution provides real-time analytics on call performance, enabling companies to track the effectiveness of marketing campaigns, improve customer service, and enhance overall communication strategies. Dial800 CallView360 offers advanced call routing features, ensuring that calls are directed to the appropriate team members, improving response times and customer satisfaction. The software also integrates with CRM systems, allowing businesses to capture important customer data during calls and use it to inform future interactions. Its reporting tools provide detailed insights into call volume, duration, and outcome, helping businesses identify trends and optimize call handling. With the ability to record calls, businesses can also monitor the quality of customer interactions and ensure compliance with industry regulations. Dial800 CallView360 is an essential tool for businesses looking to enhance their call management and improve communication efficiency.

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Contact Details

  • Vendor Name Dial800
  • Founded 1989
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Automotive, Broadcast Media, Information Technology & Services, Management Consulting, Marketing & Advertising

Dial800 CallView360 Features

  • Arrow Icon Interaction Tracking
  • Arrow Icon Call Tagging
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Monitoring
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon File Transfer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Performance Metrics
  • Arrow Icon Recording
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Activity Dashboard
  • Arrow Icon Contact Management
  • Arrow Icon Scheduled Recording
  • Arrow Icon Voice Mail
  • Arrow Icon Call Transcription
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Call Center Management
  • Arrow Icon Auto-Dialer
  • Arrow Icon CRM
  • Arrow Icon Call Monitoring
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Caller ID
  • Arrow Icon Call Reporting
  • Arrow Icon Contact Management
  • Arrow Icon Conversion Tracking
  • Arrow Icon Campaign Management
  • Arrow Icon Call Center Management
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Predictive Dialer
  • Arrow Icon Keyword Tracking
  • Arrow Icon Call Transcription
  • Arrow Icon API
  • Arrow Icon Voice Mail
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Routing

Dial800 CallView360 Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic - Enterprise Packages

$50 Per Month

Dial800 CallView360 FAQs

Dial800 CallView360 is a cutting-edge call tracking software designed to help businesses monitor and optimize their inbound and outbound calls. This solution provides real-time analytics on call performance, enabling companies to track the effectiveness of marketing campaigns, improve customer service, and enhance overall communication strategies. Dial800 CallView360 offers advanced call routing features, ensuring that calls are directed to the appropriate team members, improving response times and customer satisfaction. The software also integrates with CRM systems, allowing businesses to capture important customer data during calls and use it to inform future interactions. Its reporting tools provide detailed insights into call volume, duration, and outcome, helping businesses identify trends and optimize call handling. With the ability to record calls, businesses can also monitor the quality of customer interactions and ensure compliance with industry regulations. Dial800 CallView360 is an essential tool for businesses looking to enhance their call management and improve communication efficiency.

  • No, Dial800 CallView360 does not offer a free version.

  • Yes, Dial800 CallView360 offers a free trial.

  • No, Credit Card details are not required for the Dial800 CallView360 trial.

  • Dial800 CallView360 offers the following pricing plans & packages:

    Basic - Enterprise Packages

    $50 Per Month

  • Dial800 CallView360 supports the following payment frequencies:

    • Monthly Subscription

  • No, Dial800 CallView360 does not offer an API.

  • Dial800 CallView360 offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • Dial800 CallView360 offers training with the following options:
    • Live Online , Documentation

  • Dial800 CallView360 supports the following languages:
    • English

  • Following are the typical users of the Dial800 CallView360:
    • Self-Employed , Small-Business , Midsize-Business

  • Dial800 CallView360 supports the following deployment:
    • Cloud Hosted

  • Dial800 CallView360 supports the following devices and operating systems:
    • Web-Based , iPhone , Android

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