BOSS811
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SoftwareWorld Editorial Review
Why SoftwareWorld Chooses BOSS811
"Utility companies and excavation teams often turn to BOSS811 when managing damage prevention and locate request workflows becomes too difficult to handle manually. Tracking dig tickets and coordinating field responses gets much easier when everything is organized in one place. It works well for teams that deal with high volumes of requests daily. That said, smaller organizations with very limited ticket activity may find the platform more than they actually need."
Decision Snapshot
BOSS811 Evaluation Snapshot
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Data Transparency
Pricing and availability can change, so current details should be confirmed with the vendor.
Product Overview
BOSS811 Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
Why Choose BOSS811
Problem it Solves
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Streamlining Utility Locating To Prevent Damage And Ensure Safety
Target Users
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Utility Companies
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Municipalities
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Construction Companies
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Contractors
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Project Managers
Core Use Case
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Streamline Utility Locate Requests
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Manage Excavation Tickets
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Enhance Communication With Stakeholders
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Monitor Project Progress
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Ensure Regulatory Compliance
USP
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Streamline Utility Management With Efficient And Real-time Ticketing Solutions
Pros
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Damage prevention workflows are handled end-to-end without third-party add-ons
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Built specifically for 811 locate request management — not a generic tool
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Ticket intake automation cuts down manual data entry significantly
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Field crews get clear, actionable locate tickets on mobile devices
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GIS mapping integration gives dispatchers real spatial context for each job
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Reporting tools make regulatory compliance documentation far less painful
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Utilities and contractors can collaborate within the same platform easily
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Cloud-based access means no heavy IT infrastructure required on-site
Cons
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Reporting customization feels limited for complex municipal workflow needs
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Onboarding new crews takes more structured effort than expected
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Mobile experience doesn't fully match the depth of desktop
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Pricing tiers climb noticeably as district-wide usage scales up
Editorial Buyer Guidance
Who Is BOSS811 Best For?
Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.
Problem It Solves
Streamlining Utility Locating To Prevent Damage And Ensure SafetyTarget Users
- Utility Companies
- Municipalities
- Construction Companies
- Contractors
- Project Managers
Core Use Cases
- Streamline Utility Locate Requests
- Manage Excavation Tickets
- Enhance Communication With Stakeholders
- Monitor Project Progress
- Ensure Regulatory Compliance
Unique Selling Point
Streamline Utility Management With Efficient And Real-time Ticketing Solutions
Strengths and Limitations
BOSS811 Pros & Cons
Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.
+
Pros
- Damage prevention workflows are handled end-to-end without third-party add-ons
- Built specifically for 811 locate request management — not a generic tool
- Ticket intake automation cuts down manual data entry significantly
- Field crews get clear, actionable locate tickets on mobile devices
- GIS mapping integration gives dispatchers real spatial context for each job
- Reporting tools make regulatory compliance documentation far less painful
- Utilities and contractors can collaborate within the same platform easily
- Cloud-based access means no heavy IT infrastructure required on-site
!
Cons
- Reporting customization feels limited for complex municipal workflow needs
- Onboarding new crews takes more structured effort than expected
- Mobile experience doesn't fully match the depth of desktop
- Pricing tiers climb noticeably as district-wide usage scales up
Sponsored Products
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Category-Based Capabilities
BOSS811 Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Geographic Information System (GIS) Software 21 selected features Open category ↗ ⌄
Interoperability
Labeling
Census Data Integration
Route Optimization
Spatial Analysis
Map Sharing
Geographic Maps
Location Tracking
Geotargeting
Monitoring
Geolocation
Geocoding
3D Imaging
Data Mapping
Internet Mapping
Image Management
Map Creation
Color Codes/Icons
Data Visualization
Statistical Analysis
Trend Analysis
Government Software 14 selected features Open category ↗ ⌄
Work Order Management
Taxation & Assessment
Document Management
Compliance Management
Code Enforcement
Self Service Portal
Inventory Management
Fixed Asset Management
Budgeting/Forecasting
Permit Issuance
For Government
Process/Workflow Automation
Inspection Management
Financial Management
Municipal Software 15 selected features Open category ↗ ⌄
Utility Billing
License Issuance
Code Enforcement
Permit Issuance
Self Service Portal
Taxation & Assessment
Inventory Management
Planning & Zoning
Inspection Management
Customer Database
For Municipal Offices
Reporting/Analytics
Accounting
Financial Management
Land Asset Management
Oil and Gas Software 22 selected features Open category ↗ ⌄
Project Management
Mobile Access
Job Costing
Inventory Management
Activity Tracking
Resource Management
Reporting & Statistics
Scheduling
Compliance Management
Data Visualization
Equipment Management
Work Order Management
Third-Party Integrations
Real-Time Updates
Logistics Management
Data Import/Export
Forecasting
Maintenance Management
For Oil & Gas
Data Analysis Tools
Production Management
Asset Tracking
Public Works Software 17 selected features Open category ↗ ⌄
Contract/License Management
Billing & Invoicing
Data Import/Export
Project Management
Document Management
Inventory Management
Compliance Management
Mobile Access
Customer Database
Job Costing
Reporting & Statistics
Alerts/Notifications
Service Request Management
Equipment Maintenance
GPS
Fleet Management
Facility Management
Utility Management Systems Software 16 selected features Open category ↗ ⌄
For Water
Fixed Asset Management
Work Order Management
Workforce Management
Billing & Invoicing
Third-Party Integrations
Customer Management
Real-Time Reporting
Demand Forecasting
For Natural Gas
For Trash
Mobile Access
Maintenance Scheduling
For Electricity
Asset Lifecycle Management
Data Capture and Transfer
Connected Applications
BOSS811 Integrations
Integration information is displayed only when approved integration products are available on the profile.
Google Maps
AWS Cloud
Microsoft Azure
Trimble Cityworks
Cartegraph Asset Management
Pricing Information
BOSS811 Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Basic
$2000
Per User
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Verified User Feedback
Write a BOSS811 Review ↗
BOSS811 Reviews
Approved reviews submitted through verified Google or LinkedIn reviewer accounts.
Sheryl I.
Office Clerk II
Simplifying MissDig Reporting With a User-Friendly Solution
BOSS811 has made the otherwise complex MissDig reporting process much more manageable for our team. The platform is straightforward and easy to use, even for employees who are not very tech-savvy, which has been a huge plus in daily operations. The only minor challenge is identifying whether an issue originates from MissDig or from BOSS811 when something doesn’t work as expected, but overall the experience has been very positive and efficient.
Reviewed on November, 2024
Brandon S.
Damage Prevention Manager
A Modern Ticket Management Platform That Truly Delivers
From initial development through deployment and everyday use, BOSS811 has proven to be a top-tier ticket management solution. The system feels modern, reliable, and clearly built with real users in mind. What stands out most is the team’s commitment to constant improvements and their willingness to provide thoughtful, timely support whenever questions come up. Compared to our previous ticket management software, BOSS811 is in a completely different league, and so far, we honestly haven’t found any downsides.
Reviewed on November, 2021
Alternative Products
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Frequently Asked Questions
BOSS811 FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
BOSS811 is a public works software solution designed to streamline the management of utility services, work orders, and public safety initiatives. The platform is specifically tailored to assist local governments, municipalities, and public service departments in efficiently handling projects, maintenance requests, and safety compliance tasks related to underground utilities. With BOSS811, users can manage the entire lifecycle of work orders, from creation to completion, and ensure that all tasks are completed in accordance with regulations. The software includes tools for tracking utility location requests, scheduling fieldwork, dispatching crews, and monitoring job status in real-time. BOSS811 also supports GIS mapping, allowing users to visually track utility assets and work progress. The software integrates with other public works systems and provides detailed reporting features to help manage budgets, resources, and personnel. By improving communication, coordination, and compliance, BOSS811 enhances operational efficiency and helps public works departments provide safer and more reliable services to communities.
- No, BOSS811 does not offer a free version.
- Yes, BOSS811 offers a free trial.
- No, Credit Card details are not required for the BOSS811 trial.
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BOSS811 offers the following pricing plans & packages:
Basic
$2000 Per User
-
BOSS811 supports the following payment frequencies:
- Annual Subscription
- No, BOSS811 does not offer an API.
-
BOSS811 can be integrated with the following applications:
- Cartegraph Asset Management , AWS Cloud , Microsoft Azure , Trimble Cityworks , ArcGIS , Google Maps
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BOSS811 offers support with the following options:
- Email , Phone , Chat , Knowledge Base , FAQs/Forum
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BOSS811 offers training with the following options:
- In-person , Live Online , Webinar , Documentation , Videos
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BOSS811 supports the following languages:
- English
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Following are the typical users of the BOSS811:
- Self-Employed , Small-Business , Midsize-Business
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BOSS811 supports the following deployment:
- Cloud Hosted , On-Premise
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BOSS811 supports the following devices and operating systems:
- Web-Based , iPhone , Android , Windows , Linux
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