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Acefone Software Evaluation Snapshot
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Product Overview
Acefone Software Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
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Category-Based Capabilities
Acefone Software Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Contact Center Software 3 selected features Open category ↗ ⌄
Acefone's comprehensive Contact Center Software empowers your business to deliver exceptional customer experiences by unifying all communication channels, including voice, email, live chat, social media, and SMS, into a single, intuitive platform. 1 This robust solution streamlines agent workflows with intelligent call routing, automated dialers, and CRM integrations, while providing real-time monitoring, in-depth analytics, and call recording to optimize performance and gain valuable customer insights, ultimately enhancing customer satisfaction and driving business growth.
Automated Routing
IVR/Voice Recognition
Auto-Dialer
Pricing Information
Acefone Software Pricing
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Frequently Asked Questions
Acefone Software FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Acefone (founded in 2010) is a company focusing on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, AceX hosts powerful products, including:
Interactions Hub: A unified communication platform to host cross-channel customer engagement on a single platform.
Contact Center Studio: A powerful dialer to enhance calling experience between business and customers while boosting agent productivity.
API Connect: A unique communication API suite to assist communication needs for mobile and web applications.
Campaigns: Mass outreach product to connect with last audience in an efficient and productive manner.
These products are designed to help businesses deliver exceptional experiences at every touchpoint of the customer's journey.
Headquartered in Gurgaon, we are trusted by 5000+ global businesses thanks to a 200+ workforce located in Gurgaon, Mumbai and Bangalore. We bring seamless communication with industry-leading integrations to ensure an efficient, yet effective CX. Our ISO 27001 certification vouch for our top-notch security and a 99.95% uptime guarantee.
Acefone's user-friendly, insight-driven products offer 300+ features, serving different channels, like Voice, WhatsApp, SMS and more. With custom integrations powered by neat APIs, it smoothly aligns with every business’ unique demands.
- No, Acefone Software does not offer a free version.
- No, Acefone Software does not offer any free trial.
- No, Acefone Software does not offer an API.
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Acefone Software offers support with the following options:
- 24x7 Support
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Acefone Software offers training with the following options:
- In-person , Live Online , Webinar , Documentation , Videos
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Acefone Software supports the following languages:
- English
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Following are the typical users of the Acefone Software:
- Midsize-Business , Large-Enterprise-Business
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Acefone Software supports the following deployment:
- Cloud Hosted
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Acefone Software supports the following devices and operating systems:
- Web-Based , iPhone , Android , Windows , Mac , Linux
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