SupportYourApp
Verified ProfileAI-Powered Support-as-a-Service Company Focused on the Tech Industry
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Company Overview
SupportYourApp Overview
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About SupportYourApp
SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.
We offer omnichannel, scalable support tailored to diverse business needs — whether that’s low-volume 24/7 coverage or consistent 9–5 support across all seven days. With flexible hybrid scheduling options and data-compliant solutions, SupportYourApp delivers a smart alternative to traditional providers. Our AI-powered solutions help automate routine tasks, handle common customer requests, and support agents in managing interactions more efficiently. This enables our clients to reduce operational costs, boost CSAT, and focus on growing their business while we manage their support.
Companies like MacPaw, Whitebit, Softorino, and Happeo choose to work with us.
Why Companies Outsource Their Customer Support to Us:
- Over 16 years of experience
- Over 1300 professionals on a team
- Over 60 operational languages
- PCI/DSS Certified Level L1 and Level L2 Service Provider
- ISO/IEC 27001 certification
- GDPR-, CCPA-, and HIPAA-compliance
- Refined processes of onboarding, learning, and human development
- Customer-focused consultants with exceptional language skills
How We Deliver Exceptional Customer Service Support:
- We provide round-the-clock B2C and B2B customer service across multiple channels
- Our flexible, scalable teams are tailored to your business needs
- AI technology helps us deliver faster responses
We Offer a Wide Range of Services, Including:
- Customer support (Front desk, Tier 1)
- Technical support services (Tier 1-3)
- IT support services
- Social media customer services
- CX services
- AI-powered support teams
- System setup and integration
- Helpdesk integration & migration
- Reception desk services
- Back-office services (data entry, content moderation & enrichment)
- KYC & ID verification
- Data annotation
Our AI Solutions:
SupportYourApp's Support Intelligence Hub pairs AI with human support in one stack: SupportBrain assists agents, SupportResponse resolves routine chat and email tickets independently, SupportVoice handles calls in multiple languages, and SupportCRM unifies data and compliance across channels.
Whether it’s live chat, or email, or call center outsourcing, we don’t believe in one-size-fits-all solutions. Instead, we take a personalized approach, recognizing that every client has unique business needs. Our team creates a tailored plan designed to address those needs and support our clients in reaching their goals.
We support. You grow. AI scales it all.
Office Presence
Headquarters
Regional Office
Regional Office
Company Locations
United States
221 W 10th St 4th Floor, Suite 122, Wilmington, Delaware, United States, 19801
Serbia
Milutina Milankovia 9, Beograd, Belgrade, Serbia, 11070
Argentina
Libertador Avenue 2442, 4th Floor, Olivos, Olivos, Buenos Aires, Argentina, B1636
Focus Areas
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SupportYourApp Focus Areas
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Service Focus
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Client Focus
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Industry Focus
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Service Directory
SupportYourApp Services
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Linked service category
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Complete Service Coverage
11 Services
SupportYourApp Services
Clients & Portfolio
SupportYourApp Clients & Portfolios
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Client Experience
Key Clients
Selected client names provided for the company profile.
MacPaw
Whitebit
Softorino
Happeo
Published Work
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Published Portfolio Projects
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Frequently Asked Questions
SupportYourApp FAQs
Answers based on approved company, service, location, focus, client, portfolio, and engagement information.
SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.
We offer omnichannel, scalable support tailored to diverse business needs — whether that’s low-volume 24/7 coverage or consistent 9–5 support across all seven days. With flexible hybrid scheduling options and data-compliant solutions, SupportYourApp delivers a smart alternative to traditional providers. Our AI-powered solutions help automate routine tasks, handle common customer requests, and support agents in managing interactions more efficiently. This enables our clients to reduce operational costs, boost CSAT, and focus on growing their business while we manage their support.
Companies like MacPaw, Whitebit, Softorino, and Happeo choose to work with us.
Why Companies Outsource Their Customer Support to Us:
- Over 16 years of experience
- Over 1300 professionals on a team
- Over 60 operational languages
- PCI/DSS Certified Level L1 and Level L2 Service Provider
- ISO/IEC 27001 certification
- GDPR-, CCPA-, and HIPAA-compliance
- Refined processes of onboarding, learning, and human development
- Customer-focused consultants with exceptional language skills
How We Deliver Exceptional Customer Service Support:
- We provide round-the-clock B2C and B2B customer service across multiple channels
- Our flexible, scalable teams are tailored to your business needs
- AI technology helps us deliver faster responses
We Offer a Wide Range of Services, Including:
- Customer support (Front desk, Tier 1)
- Technical support services (Tier 1-3)
- IT support services
- Social media customer services
- CX services
- AI-powered support teams
- System setup and integration
- Helpdesk integration & migration
- Reception desk services
- Back-office services (data entry, content moderation & enrichment)
- KYC & ID verification
- Data annotation
Our AI Solutions:
SupportYourApp's Support Intelligence Hub pairs AI with human support in one stack: SupportBrain assists agents, SupportResponse resolves routine chat and email tickets independently, SupportVoice handles calls in multiple languages, and SupportCRM unifies data and compliance across channels.
Whether it’s live chat, or email, or call center outsourcing, we don’t believe in one-size-fits-all solutions. Instead, we take a personalized approach, recognizing that every client has unique business needs. Our team creates a tailored plan designed to address those needs and support our clients in reaching their goals.
We support. You grow. AI scales it all.
- SupportYourApp's hourly pricing ranges between <$25
- SupportYourApp’s employee size is 1,000 - 9,999.
- SupportYourApp was founded in 2010.
- SupportYourApp’s minimum project cost is < $5000
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SupportYourApp has offices in the following countries:
- United States
- Argentina
- Serbia
- SupportYourApp’s contact number is 18889593556
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SupportYourApps core service focus areas are as given below:
- Customer Service Outsourcing , Call Center Services , Back Office Outsourcing , Data Entry & Processing , Virtual Assistant , Answering services , Virtual receptionist , Chat Support Services , Phone Support Services , Email Support Services , Order Processing & Taking
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SupportYourApp’s client focus areas are as given below:
- 40% Small Business (<$10M)
- 50% Midmarket ($10M - $1B)
- 10% Enterprise (>$1B)
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SupportYourApp’s key industry focus areas are as given below:
- Information Technology & Services , Consumer Goods , Consumer Services , E-learning , Entertainment , Financial Services , Hospital & Health Care , Information Services , Legal Services , Telecommunications , Transportation/Trucking/Railroad , Business Services , Financial & Payments , Gaming , E-commerce , Startups , Medical , Travel & Tourism
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Some of the SupportYourApp’s key clients are as mentioned below:
- MacPaw, Whitebit, Softorino, Happeo
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