Euroanswer

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Company Overview

Euroanswer Overview

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Company Introduction

About Euroanswer

Euroanswer is a leading customer service outsourcing company that specializes in providing tailored solutions to meet the diverse needs of businesses across various industries and geographic locations. With a commitment to excellence, Euroanswer offers a wide range of services including inbound and outbound customer support, technical assistance, sales support, and multilingual services. Our team of dedicated professionals ensures top-notch service delivery, utilizing cutting-edge technology and industry best practices to enhance customer satisfaction and drive business growth. Euroanswer's customer-centric approach and focus on building long-term, trusted partnerships make us a reliable, personalized, and efficient choice for companies seeking robust customer service solutions.
Operating from multicultural delivery hubs across Eastern Europe, including Romania, Macedonia, Poland, Ukraine, Uzbekistan we proudly support over 20 languages and serve clients in more than 40 countries. Beyond core customer support, our comprehensive portfolio extends to specialized areas such as IT Managed Services, encompassing service desk support and remote assistance; efficient Back Office Outsourcing, including data entry and processing; and strategic Staffing solutions, covering both temporary and permanent placements, as well as Recruitment Process Outsourcing (RPO). We integrate advanced technologies like AI and automation to streamline operations and provide real-time insights. Our boutique approach ensures that every solution is meticulously crafted to align with your unique brand ethos, delivering measurable value and fostering enduring client relationships.
Office Presence

Company Locations

Headquarters

Romania

28 Strada Dr. Iacob Felix, Sector 1, Bucharest, Romania, 011038
+40317305.000
Regional Office

North Macedonia

Skopje, Stoltenbergova no. 1-1/40,, Saraj, Greater Skopje, North Macedonia, 1000
38923215195
Regional Office

Ukraine

Tatarska St., 21, Kyiv, Kyiv, Ukraine, 04107
0040317305000
Regional Office

Uzbekistan

Jaloladdin Manguberdi Street, House No. 126, Tashkent, Tashkent, Uzbekistan, 000000
0040317305000
Focus Areas

Euroanswer Focus Areas

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Service Focus

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Client Focus

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Service Directory

Euroanswer Services

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Clients & Portfolio

Euroanswer Clients & Portfolios

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Client Experience

Key Clients

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Euroanswer is a BPO/ITO outsourcing provider delivering multilingual contact center solutions—ranging from technical support and operational assistance to customer experience services—tailored for global companies across diverse industries including technology telecommunications banking insurance energy healthcare retail e-commerce utilities and the public sector.
Published Work

Published Portfolio Projects

Frequently Asked Questions

Euroanswer FAQs

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Euroanswer is a leading customer service outsourcing company that specializes in providing tailored solutions to meet the diverse needs of businesses across various industries and geographic locations. With a commitment to excellence, Euroanswer offers a wide range of services including inbound and outbound customer support, technical assistance, sales support, and multilingual services. Our team of dedicated professionals ensures top-notch service delivery, utilizing cutting-edge technology and industry best practices to enhance customer satisfaction and drive business growth. Euroanswer's customer-centric approach and focus on building long-term, trusted partnerships make us a reliable, personalized, and efficient choice for companies seeking robust customer service solutions.
Operating from multicultural delivery hubs across Eastern Europe, including Romania, Macedonia, Poland, Ukraine, Uzbekistan we proudly support over 20 languages and serve clients in more than 40 countries. Beyond core customer support, our comprehensive portfolio extends to specialized areas such as IT Managed Services, encompassing service desk support and remote assistance; efficient Back Office Outsourcing, including data entry and processing; and strategic Staffing solutions, covering both temporary and permanent placements, as well as Recruitment Process Outsourcing (RPO). We integrate advanced technologies like AI and automation to streamline operations and provide real-time insights. Our boutique approach ensures that every solution is meticulously crafted to align with your unique brand ethos, delivering measurable value and fostering enduring client relationships.

  • Euroanswer's hourly pricing ranges between <$25

  • Euroanswer’s employee size is 250 - 999.

  • Euroanswer was founded in 2004.

  • Euroanswer’s minimum project cost is < $5000

  • Euroanswer has offices in the following countries:

    • Romania
    • North Macedonia
    • Ukraine
    • Uzbekistan

  • Euroanswer’s contact number is +40.317.305.000

  • Euroanswers core service focus areas are as given below:

    • Call Center Services , Customer Service Outsourcing , IT Managed Services , Answering services , Inbound appointment scheduling , Phone Support Services , Order Processing & Taking , Back Office Outsourcing , Data Entry & Processing , Chat Support Services , Email Support Services , Other IT managed services , Telecom , Recruitment Process Outsourcing , Staffing , Permanent Staffing , Temporary Staffing

  • Euroanswer’s client focus areas are as given below:
    • 35% Small Business (<$10M)
    • 35% Midmarket ($10M - $1B)
    • 30% Enterprise (>$1B)

  • Euroanswer’s key industry focus areas are as given below:
    • Education Management , Printing , Staffing & Recruiting , Business Services , Third-Party Logistics , Automotive , Banking , Computer Games , Hospitality , Information Technology & Services , Supermarkets & Grocery , Gaming , E-commerce , Health , Consumer Services , Financial & Payments , Consumer Goods , Industrial Automation , Translation & Localization , Other Industries , Distribution

  • Some of the Euroanswer’s key clients are as mentioned below:
    • Euroanswer is a BPO/ITO outsourcing provider delivering multilingual contact center solutions—ranging from technical support and operational assistance to customer experience services—tailored for global companies across diverse industries including technology, telecommunications, banking, insurance, energy, healthcare, retail, e-commerce, utilities, and the public sector.
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