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Company Overview
Convergys Overview
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About Convergys
Convergys is a leading provider of customer experience outsourcing services, offering a wide range of solutions to help businesses enhance their customer interactions. With a focus on delivering exceptional customer service, Convergys leverages cutting-edge technology and a highly skilled workforce to provide personalized support across various channels. From customer care and technical support to sales and retention services, Convergys is dedicated to helping companies build stronger relationships with their customers. Their commitment to innovation and excellence has made them a trusted partner for businesses looking to improve their customer experience and drive growth.
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Company Locations
United States
201 East Fourth Street,, Cincinnati, Ohio, United States, 45202
Focus Areas
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Convergys Focus Areas
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Convergys Services
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Convergys Services
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Frequently Asked Questions
Convergys FAQs
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Convergys is a leading provider of customer experience outsourcing services, offering a wide range of solutions to help businesses enhance their customer interactions. With a focus on delivering exceptional customer service, Convergys leverages cutting-edge technology and a highly skilled workforce to provide personalized support across various channels. From customer care and technical support to sales and retention services, Convergys is dedicated to helping companies build stronger relationships with their customers. Their commitment to innovation and excellence has made them a trusted partner for businesses looking to improve their customer experience and drive growth.
- Convergys's hourly pricing ranges between <$25
- Convergys’s employee size is 10,000+.
- Convergys was founded in 1998.
- Convergys’s minimum project cost is < $5000
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Convergys has offices in the following countries:
- United States
- Convergys’s contact number is 1.513.723.7000
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Convergyss core service focus areas are as given below:
- Call Center Services , Customer Service Outsourcing , Answering services , Chat Support Services , Phone Support Services , Collections Recovery Services , B2C Telemarketing & telesales
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Convergys’s client focus areas are as given below:
- 0% Small Business (<$10M)
- 0% Midmarket ($10M - $1B)
- 0% Enterprise (>$1B)
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Convergys’s key industry focus areas are as given below:
- Financial Services , Automotive , Hospitality , Information Technology & Services , Retail , Utilities , Business Services , Medical , Media
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