Trying to decide between Bitrix24 and Gong? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
Explore other software products that may fit your needs before making a final choice.
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Compare ratings, pricing, descriptions, buyer fit, integrations, category features, product details, alternatives, and SoftwareWorld’s final conclusion with Bitrix24 on the left and Gong on the right.
Bitrix24
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Gong
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See ratings, free-trial availability, starting price, and a short description for each product in two dedicated columns.
Software
Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship...
Read more about Bitrix24
Software
Gong is a cutting-edge revenue intelligence platform that helps sales teams understand customer interactions and improve deal execution using AI powered insights. It captures and analyzes conversations from calls, emails,...
Read more about GongCompare problem it solves, core use cases, target users, industry fit, key features, and USP for both products in two dedicated columns.
Buyer fit
Streamlines Team Collaboration And Customer Relationship Management In One Platform
Streamline Your Business With All-in-one Collaboration And CRM Platform
Buyer fit
Enhances Sales Team Performance Through Conversation Analytics And Insights
Transform Your Ideas Into Reality With Our Innovative Solutions
Compare the popular integrations highlighted on each profile and open the full integration list for either product when you want deeper detail.
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Open any shared category to compare the features selected under that category for both products.
Features shown here belong only to the Workforce Management Software category.
| Feature | Bitrix24 | Gong |
|---|---|---|
| Performance Metrics | Listed | Listed |
| Compliance Tracking | Listed | Listed |
| Attendance Management | Listed | Listed |
| Sick Leave Tracking | Listed | Listed |
| Recruitment Management | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Real Time Notifications | Listed | Listed |
| Employee Management | Listed | Listed |
| Time & Attendance | Listed | Listed |
| Employee Scheduling | Listed | Listed |
| Reminders | Listed | Listed |
| Clock In/Out | Listed | Listed |
| Approval Process Control | Listed | Listed |
| Timesheet Management | Listed | Listed |
| Employee Database | Listed | Listed |
| Calendar Management | Listed | Listed |
| Performance Management | Listed | Listed |
| Shift Swapping | Listed | Listed |
| Time Off Management | Listed | Listed |
| Payroll Management | Listed | Listed |
| Budgeting/Forecasting | Listed | Listed |
| Self Service Portal | Listed | Listed |
| Activity Tracking | Listed | Listed |
| Vacation/Leave Tracking | Listed | Listed |
| Skills Tracking | Listed | Listed |
| Time Off Requests | Listed | Listed |
| Document Storage | Listed | Listed |
| Labor Forecasting | Listed | Listed |
| Automated Scheduling | Listed | Listed |
| Employee Onboarding | Listed | Listed |
| Artificial Intelligence | Listed | Listed |
Features shown here belong only to the Call Center Software category.
| Feature | Bitrix24 | Gong |
|---|---|---|
| Call Recording | Listed | Listed |
| Computer Telephony Integration | Listed | Listed |
| Call Routing | Listed | Listed |
| Call Monitoring | Listed | Listed |
| Call Logging | Listed | Listed |
| Call Center Management | Listed | Listed |
| Activity Dashboard | Listed | Listed |
| Call Tracking | Listed | Listed |
| Callback Scheduling | Listed | Listed |
| Progressive Dialer | Listed | Listed |
| Manual Dialer | Listed | Listed |
| Call Transfer | Listed | Listed |
| Voice Mail | Listed | Listed |
| Contact Management | Listed | Listed |
| Inbound Call Center | Listed | Listed |
| Chat/Messaging | Listed | Listed |
| Outbound Call Center | Listed | Listed |
| Alerts/Escalation | Listed | Listed |
| CRM | Listed | Listed |
| Multi-Channel Communication | Listed | Listed |
| IVR/Voice Recognition | Listed | Listed |
| Call Scripting | Listed | Listed |
| Caller ID | Listed | Listed |
| Automatic Call Distribution | Listed | Listed |
| Queue Management | Listed | Listed |
| Call Reporting | Listed | Listed |
| Auto-Dialer | Listed | Listed |
| Blended Call Center | Listed | Listed |
| Predictive Dialer | Listed | Listed |
| Interaction Tracking | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the Inside Sales Software category.
| Feature | Bitrix24 | Gong |
|---|---|---|
| Lead Capture | Listed | Listed |
| Email Management | Listed | Listed |
| Call Monitoring | Listed | Listed |
| Automatic Call Distribution | Listed | Listed |
| Lead Qualification | Listed | Listed |
| Lead Management | Listed | Listed |
| Task Management | Listed | Listed |
| Performance Management | Listed | Listed |
| Data Management | Listed | Listed |
| Contact Management | Listed | Listed |
| Meeting Management | Listed | Listed |
| Call Recording | Listed | Listed |
| Lead Distribution | Listed | Listed |
| CRM | Listed | Listed |
| Interaction Tracking | Listed | Listed |
| Auto-Dialer | Listed | Listed |
| Calendar Management | Listed | Listed |
| Chat/Messaging | Listed | Listed |
| Reminders | Listed | Listed |
| Call List Management | Listed | Listed |
| Multi-Channel Communication | Listed | Listed |
| Deal Management | Listed | Listed |
| Sales Pipeline Management | Listed | Listed |
| Artificial Intelligence | Not listed | Listed |
Features shown here belong only to the Call Center Workforce Management Software category.
| Feature | Bitrix24 | Gong |
|---|---|---|
| Employee Scheduling | Listed | Listed |
| Labor Forecasting | Listed | Listed |
| Performance Metrics | Listed | Listed |
| Productivity Analysis | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Agent Interface | Listed | Listed |
| Call Recording | Listed | Listed |
| Compliance Management | Listed | Listed |
| Customer Experience Management | Listed | Listed |
| Queue Management | Listed | Listed |
| Employee Coaching Tools | Listed | Listed |
| Quality Management | Listed | Listed |
| Leave Tracking | Listed | Listed |
| Call Monitoring | Listed | Listed |
| For Call Centers | Listed | Listed |
| Intraday Management | Listed | Listed |
| Artificial Intelligence | Not listed | Listed |
Features shown here belong only to the Call Recording Software category.
| Feature | Bitrix24 | Gong |
|---|---|---|
| Interaction Tracking | Listed | Listed |
| Call Tagging | Listed | Listed |
| Computer Telephony Integration | Listed | Listed |
| Call Monitoring | Listed | Listed |
| Automatic Call Distribution | Listed | Listed |
| File Transfer | Listed | Listed |
| IVR/Voice Recognition | Listed | Listed |
| Performance Metrics | Listed | Listed |
| Recording | Listed | Listed |
| Event Triggered Actions | Listed | Listed |
| Activity Dashboard | Listed | Listed |
| Contact Management | Listed | Listed |
| Scheduled Recording | Listed | Listed |
| Voice Mail | Listed | Listed |
| Call Transcription | Listed | Listed |
| Reporting & Statistics | Listed | Listed |
| Call Center Management | Listed | Listed |
| Auto-Dialer | Listed | Listed |
| Artificial Intelligence | Not listed | Listed |
Features shown here belong only to the Sales Coaching Software category.
| Feature | Bitrix24 | Gong |
|---|---|---|
| Learning Paths/Tracks | Listed | Listed |
| Goal Setting/Tracking | Listed | Listed |
| Call Recording | Listed | Listed |
| Assessment Management | Listed | Listed |
| Performance Metrics | Listed | Listed |
| Gamification | Listed | Listed |
| Onboarding | Listed | Listed |
| Training Management | Listed | Listed |
| Learning Management | Listed | Listed |
| Built-in Course Authoring | Listed | Listed |
| Third-Party Integrations | Listed | Listed |
| AI/Machine Learning | Listed | Listed |
| Artificial Intelligence | Not listed | Listed |
Features shown here belong only to the Sales Enablement Software category.
| Feature | Bitrix24 | Gong |
|---|---|---|
| Goal Management | Listed | Listed |
| Contact Management | Listed | Listed |
| Workflow Management | Listed | Listed |
| Lead Qualification | Listed | Listed |
| Lead Management | Listed | Listed |
| Engagement Tracking | Listed | Listed |
| Alerts/Notifications | Listed | Listed |
| Meeting Management | Listed | Listed |
| Collaboration Tools | Listed | Listed |
| Sales Onboarding & Training | Listed | Listed |
| Activity Tracking | Listed | Listed |
| Performance Management | Listed | Listed |
| Reporting & Statistics | Listed | Listed |
| Customizable Branding | Listed | Listed |
| Campaign Management | Listed | Listed |
| Document Management | Listed | Listed |
| Artificial Intelligence | Not listed | Listed |
Features shown here belong only to the Sales Force Automation Software category.
| Feature | Bitrix24 | Gong |
|---|---|---|
| Email Marketing | Listed | Listed |
| Campaign Management | Listed | Listed |
| Pipeline Management | Listed | Listed |
| Lead Management | Listed | Listed |
| Lead Capture | Listed | Listed |
| Referral Tracking | Listed | Listed |
| Sales Activity Management | Listed | Listed |
| Performance Metrics | Listed | Listed |
| Third-Party Integrations | Listed | Listed |
| Customer Database | Listed | Listed |
| Territory Management | Listed | Listed |
| Activity Dashboard | Listed | Listed |
| Forecasting | Listed | Listed |
| Contact Management | Listed | Listed |
| Task Management | Listed | Listed |
| Opportunity Management | Listed | Listed |
| Customizable Fields | Listed | Listed |
| Artificial Intelligence | Not listed | Listed |
Compare deployment, device support, pricing model, support channels, and target company size for both products.
Explore alternatives to Bitrix24 and Gong before making a final choice.
Explore other software products that buyers may consider instead of Bitrix24.
Explore other software products that buyers may consider instead of Gong.
This comparison brings public profile information, category-specific feature selections, review visibility, and clearly labeled sponsored placements together in a structured format so you can evaluate both products with confidence.
Each section keeps Bitrix24 and Gong in clearly separated columns so you can compare equivalent information without losing context.
Shared categories open into their own feature comparisons, helping you review use-case-specific capabilities rather than only broad product claims.
Sponsored products stay outside the detailed comparison, and paid placements are clearly labeled so the core comparison remains focused on Bitrix24 and Gong.
Profile pages, category pages, integrations, and alternatives are linked throughout the page so you can continue your research from the same comparison.
