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Best Online Conversation Intelligence Software
In an always-connected world, many businesses prefer conversation intelligence software solutions that require no local installation. Below, you’ll find top online conversation intelligence software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
Last Updated: September 18, 2025
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List of Top Web-Based Conversation Intelligence Software
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Jiminny is a powerful Call Recording Software designed to enhance communication management and improve team performance through real-time insights and analysis. It offers a comprehensive platform for recording, transcribing, and analyzing calls, ensuring that organizations can maintain high standards of customer service and training. Jiminny provides robust tools for monitoring call quality, ident... Read more about Jiminny
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$85 Per user
United States
Laguna is an innovative conversation intelligence software that uses artificial intelligence to analyze and derive insights from customer interactions across various channels, such as phone calls, emails, chats, and social media. The software transcribes and analyzes conversations, providing businesses with valuable data on customer sentiment, pain points, and buying intentions. Laguna’s AI-driv... Read more about Laguna
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United States