Best Telephony Software

Telephony software enables businesses to manage voice communication over the internet or traditional phone lines, offering features like call routing, voicemail, conferencing, and integration with other business tools. A robust telephony system improves efficiency, reduces costs, and enhances customer and team interactions, making it essential for modern communication strategies. The best telephony systems include features like VoIP capabilities, auto-attendants, call recording, and analytics. Advanced telephony software integrates seamlessly with CRM and collaboration platforms, supports multi-device connectivity, and provides scalability for businesses of all sizes. Whether for customer support, sales, or internal communication, these tools ensure clear and reliable connections. Explore top-rated telephony software to upgrade your communication infrastructure. Choose solutions designed to enhance productivity, improve customer engagement, and support your business growth.
  • 4.5 avg. rating from 03 reviews

Last Updated: September 03, 2025

400 Software

List of Top Telephony Software | Best Telephony Systems

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Call Center Management

Call Transfer

Computer Telephony Integration

VoIP

Voice Mail

Reporting/Analytics

Caller ID

Call Monitoring

Call Recording

Multi-Channel Communication

Auto-Dialer

IVR/Voice Recognition

Call Routing

Automatic Call Distribution

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Telephony Software that is:

Best Call Center Software

Ameyo is a comprehensive customer engagement platform, adept at streamlining customer interactions. It's designed for businesses to manage omnichannel communications effectively. With Ameyo, companies can engage customers across multiple channels like voice, email, social media, and chat. The software boasts an intuitive user interface, making it easy for agents to navigate and handle customer que... Read more about Ameyo

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

Virtual Phone System For All Businesses

CallHippo is an innovative cloud-based telephony solution, tailored for businesses seeking efficient call management. It specializes in providing virtual phone systems, enabling teams to make and receive calls globally. CallHippo's standout feature is its ease of setting up virtual phone numbers for different countries, fostering global business connectivity. The software is equipped with user-fri... Read more about CallHippo

Free Trial

Available

Pricing Type

$18 Per month

Location

United States

Reimagining Contact Center Solutions

UJET is a cloud-based customer support software designed for modern businesses. It offers a platform for handling customer interactions across various channels like phone, chat, and in-app messaging. UJET's unique feature is its mobile SDK, allowing direct support within mobile apps. The software includes tools for call routing and management, ensuring efficient handling of customer queries. UJET ... Read more about UJET

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Build better customer relationships one conversation at a time.

Tenfold is a software-as-a-service (SaaS) solution designed to streamline and enhance customer interactions through its Computer Telephony Integration (CTI) capabilities. It seamlessly connects a company's phone system with its Customer Relationship Management (CRM) platform, enabling a more efficient, data-driven approach to customer service and sales. With Tenfold, businesses can automatically l... Read more about Tenfold

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Best Sales Dialer Software To Close More Deals

PhoneBurner is a cloud-based power dialer and sales acceleration platform designed to increase productivity in outbound call centers and among sales teams. Its primary feature is the ability to dial numbers rapidly, reducing the time sales reps spend waiting for calls to connect or dealing with busy signals and voicemails. PhoneBurner also offers functionalities like voicemail drop, email follow-u... Read more about PhoneBurner

Free Trial

Available

Pricing Type

$140 Per month

Location

United States

Conversational Customer Service Platform

Dixa is a customer service platform that streamlines support across multiple channels. It allows businesses to manage phone, email, chat, and messaging in one unified interface. Key features include a smart routing system to direct queries to the right agent and real-time performance metrics. Dixa's interface is user-friendly, focusing on efficiency. It offers integrations with CRM systems, enhanc... Read more about Dixa

Free Trial

Available

Pricing Type

$39 Per month

Location

Denmark

4PSA VoipNow is a powerful telephony software designed to provide businesses with advanced voice communication solutions. The platform offers features for VoIP calling, call management, and unified communication, enabling organizations to enhance their communication capabilities. With its user-friendly interface, users can easily manage call routing, voicemail, and conferencing features, ensuring ... Read more about 4PSA VoipNow

Free Trial

Available

Pricing Type

$145 Per month

Location

United States

Voicent Predictive Dialer is a powerful call center software designed to increase the efficiency of outbound calling campaigns by automating the dialing process. The software uses predictive algorithms to dial multiple phone numbers simultaneously, connecting agents only when a live person answers. This minimizes idle time for agents and maximizes the number of conversations they can have during a... Read more about Voicent Predictive Dialer

Free Trial

Available

Pricing Type

$385 Per feautre

Location

United States

SendHub is a versatile telephony software designed to enhance communication for businesses of all sizes. With its cloud-based platform, SendHub provides users with a range of features, including voice calling, text messaging, and voicemail services, all accessible from any device with internet connectivity. The software supports team collaboration through group messaging and call forwarding, ensur... Read more about SendHub

Free Trial

Available

Pricing Type

$7 Per user

Location

United States

Ringostat is a powerful call tracking software designed to help businesses monitor and analyze their phone call interactions with customers. The platform provides tools for tracking calls from various marketing channels, including online ads, websites, and social media, giving businesses insights into which channels are driving the most engagement. Ringostat integrates with CRM systems, allowing b... Read more about Ringostat

Free Trial

Available

Pricing Type

$33 Per month

Location

Ukraine

Voice Cloud HD is a cloud-based telephony software solution that enables businesses to manage their communication systems more effectively. The platform provides VoIP (Voice over Internet Protocol) services, allowing users to make high-quality voice and video calls over the internet. Voice Cloud HD supports features such as call forwarding, voicemail, conference calling, and call recording, making... Read more about Voice Cloud HD

Free Trial

NA

Pricing Type

$10.5 Per month

Location

United Kingdom

VirtualPBX is an advanced digital workplace software designed to help businesses manage communications, collaboration, and remote work seamlessly. The platform offers cloud-based phone systems, video conferencing, and messaging tools, allowing teams to stay connected and collaborate effectively from anywhere. VirtualPBX integrates with customer relationship management (CRM) systems, enabling busin... Read more about VirtualPBX

Free Trial

Available

Pricing Type

$9 Per user

Location

United States

CallTrackingMetrics is an all-in-one call center software solution designed to enhance the efficiency and effectiveness of customer service operations. It provides a comprehensive suite of features including call routing, automated attendants, interactive voice response (IVR), and detailed call analytics. CallTrackingMetrics enables call centers to manage high volumes of incoming and outgoing call... Read more about CallTrackingMetrics

Free Trial

NA

Pricing Type

$79 Per month

Location

United States

Ameyo Engage is a comprehensive call center software designed to enhance the efficiency and effectiveness of customer service operations. It offers a robust suite of tools that manage inbound and outbound calls, automate call routing, and provide real-time analytics to monitor performance. Ameyo Engage’s intuitive interface allows agents to handle calls seamlessly, access customer information in... Read more about Ameyo Engage

Free Trial

NA

Pricing Type

$40 Per month

Location

India

Natterbox is a cutting-edge call center software designed to enhance communication and streamline operations for businesses of all sizes. This innovative platform integrates seamlessly with existing CRM systems, providing agents with a unified view of customer interactions and enabling personalized service. With features like intelligent call routing, automated responses, and real-time reporting, ... Read more about Natterbox

Free Trial

Available

Pricing Type

$52 Per user

Location

United States

CDC Telephony Software is a robust solution designed to enhance communication efficiency within organizations. By integrating traditional phone systems with advanced digital capabilities, this software allows businesses to streamline their telephony operations. With features such as call routing, voicemail management, and detailed analytics, CDC Telephony Software improves overall communication fl... Read more about CDC Telephony Software

Free Trial

NA

Pricing Type

$25 Per month

Location

United States

LoopUp is a featurerich web conferencing software that enables organizations to conduct seamless virtual meetings and presentations. With its userfriendly interface, LoopUp allows users to join meetings quickly and efficiently without complicated downloads or technical setups. The platform offers highdefinition audio and video quality, ensuring clear communication between participants, regardless ... Read more about LoopUp

Free Trial

Available

Pricing Type

$22 Per feautre

Location

United Kingdom

Unified Communications as a Service (UCaaS) is a comprehensive telephony software designed to enhance communication and collaboration within organizations. With its cloudbased platform, UCaaS enables users to access various communication tools, including voice calling, video conferencing, messaging, and file sharing, from a single interface. The software supports integration with existing business... Read more about Unified Communications as a Service (UCaaS)

Free Trial

NA

Pricing Type

$7.48 Per user

Location

United States

Telnyx Suite is a powerful SMS marketing software designed to help businesses connect with their customers through effective messaging campaigns. This platform provides tools for creating and managing SMS campaigns, enabling users to send promotional messages, alerts, and updates directly to their audience. Telnyx Suite's user-friendly interface allows for easy message customization and scheduling... Read more about Telnyx Suite

Free Trial

Available

Pricing Type

$1 Per feautre

Location

United States

CircleLoop is a cutting-edge business phone systems software designed to enhance communication and collaboration within organizations of all sizes. Offering a comprehensive suite of VoIP solutions, CircleLoop enables businesses to manage calls, messages, and virtual meetings with exceptional clarity and reliability. Key features include call routing, auto-attendants, voicemail-to-email, and detail... Read more about CircleLoop

Free Trial

Available

Pricing Type

$5 Per user

Location

United Kingdom

Nvoip is an advanced VoIP Software designed to help businesses streamline their communication processes, enhance collaboration, and reduce costs through efficient voice over IP solutions. This comprehensive platform offers a wide range of features, including call management, conferencing, messaging, virtual phone systems, and detailed reporting, ensuring that all aspects of voice communication are... Read more about Nvoip

Free Trial

Available

Pricing Type

$0 Per month

Location

Brazil

VykeMobile is an advanced telephony software designed to help businesses enhance their communication capabilities through VoIP services. This comprehensive platform offers a suite of tools that facilitate voice calls, messaging, and conference calls, ensuring organizations can maintain effective communication with their teams and customers. VykeMobile’s user-friendly interface allows users to ma... Read more about VykeMobile

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

Kaleyra is an advanced SMS marketing software that helps businesses connect with their customers through effective mobile messaging campaigns. This platform provides comprehensive tools for creating, sending, and tracking SMS campaigns, enabling organizations to engage their audience effectively. Users can segment their customer lists based on various criteria, ensuring that messages are targeted ... Read more about Kaleyra

Free Trial

NA

Pricing Type

Contact Vendor

Location

Italy

Yeastar Cloud PBX is a robust Cloud PBX Software designed to enhance communication and collaboration for businesses of all sizes. This platform provides a comprehensive suite of telephony features, including voice calling, video conferencing, and messaging, all managed through a user-friendly interface. Yeastar Cloud PBX allows organizations to set up a virtual phone system with advanced functiona... Read more about Yeastar Cloud PBX

Free Trial

Available

Pricing Type

Contact Vendor

Location

China

InfoCision is a Call Center Software designed to streamline customer interactions and enhance support team productivity. The platform offers tools for call management, routing, and tracking, ensuring that customer inquiries are handled efficiently and promptly. InfoCision integrates with CRM systems to provide agents with relevant customer information in real-time, helping them resolve issues fast... Read more about InfoCision

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

No buyer guide found.

Frequently Asked Questions

Telephony software enables businesses to make and receive calls over the internet, manage call flows efficiently, and integrate communication tools—eliminating the need for traditional phone lines.

Unlike traditional phone systems, telephony software leverages VoIP technology to route calls via the internet—reducing communication costs and improving flexibility.

Yes, most platforms support both incoming and outgoing calls, along with features like call routing, recording, and voicemail.

Look for call forwarding, voicemail, call analytics, IVR, call recording, number porting, and integration with CRM or helpdesk tools.

Call quality is generally high with a strong internet connection, and many tools offer features to minimize latency or dropped calls.

It streamlines call routing, monitors performance, offers real-time dashboards, and ensures callers are connected to the right person quickly.

Costs vary depending on features and usage, but many providers offer affordable monthly plans suitable for small and large businesses alike.

Focus on features, scalability, integration options, ease of use, support quality, and pricing when comparing different tools.

Yes, it’s widely used in call centers to manage large volumes of inbound and outbound calls efficiently.

It speeds up call routing, reduces wait times, enables tracking of customer interactions, and ensures better response management.