Best Telephony Software

Telephony software enables businesses to manage voice communication over the internet or traditional phone lines, offering features like call routing, voicemail, conferencing, and integration with other business tools. A robust telephony system improves efficiency, reduces costs, and enhances customer and team interactions, making it essential for modern communication strategies. The best telephony systems include features like VoIP capabilities, auto-attendants, call recording, and analytics. Advanced telephony software integrates seamlessly with CRM and collaboration platforms, supports multi-device connectivity, and provides scalability for businesses of all sizes. Whether for customer support, sales, or internal communication, these tools ensure clear and reliable connections. Explore top-rated telephony software to upgrade your communication infrastructure. Choose solutions designed to enhance productivity, improve customer engagement, and support your business growth.
  • 4.5 avg. rating from 03 reviews

Last Updated: September 03, 2025

400 Software

List of Top Telephony Software | Best Telephony Systems

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Call Center Management

Call Transfer

Computer Telephony Integration

VoIP

Voice Mail

Reporting/Analytics

Caller ID

Call Monitoring

Call Recording

Multi-Channel Communication

Auto-Dialer

IVR/Voice Recognition

Call Routing

Automatic Call Distribution

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Telephony Software that is:

VQmon is an advanced telephony software designed to monitor and analyze Voice over IP (VoIP) network performance. It provides real-time insights into voice quality, network jitter, packet loss, and latency, helping service providers and enterprises ensure high-quality voice communication. With its robust diagnostic tools, VQmon identifies potential network issues before they affect call quality, a... Read more about VQmon

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Softdial Contact Center is an innovative call center software designed to improve efficiency and enhance customer interactions. With its advanced routing capabilities, it ensures that calls are directed to the most suitable agents based on their skills and availability. The software features comprehensive reporting and analytics tools, allowing managers to monitor performance and identify areas fo... Read more about Softdial Contact Center

Free Trial

Available

Pricing Type

$0.01 Per feautre

Location

United Kingdom

IPscape is an advanced call center software solution that helps businesses enhance customer service and communication. The software offers a cloud-based platform that supports inbound and outbound call handling, enabling call centers to manage customer interactions more efficiently. IPscape features automated call distribution (ACD), interactive voice response (IVR), and call routing to ensure tha... Read more about IPscape

Free Trial

NA

Pricing Type

$99 Per user

Location

Australia

VoxCPaaS (Communications Platform as a Service) is an advanced telephony software designed to provide businesses with flexible communication solutions. The platform offers a range of tools for voice, messaging, and video communication, enabling businesses to integrate telephony services into their applications. VoxCPaaS supports automated call routing, virtual phone numbers, and IVR (Interactive V... Read more about VoxCPaaS

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

Ottspotta is a sophisticated call center software solution designed to enhance customer service operations and improve communication efficiency. This platform provides a comprehensive suite of features, including automated call routing, call recording, and real-time analytics, allowing businesses to manage their customer interactions effectively. With its intuitive interface, Ottspotta simplifies ... Read more about Ottspotta

Free Trial

Available

Pricing Type

$25 Per feautre

Location

France

Spoke Phone is a cutting-edge collaboration software designed to enhance communication within teams. With its user-friendly interface, Spoke Phone enables seamless voice and video calls, instant messaging, and file sharing, all in one integrated platform. This software prioritizes security and reliability, ensuring that your team’s conversations and data are protected. Spoke Phone’s features i... Read more about Spoke Phone

Free Trial

Available

Pricing Type

$15 Per user

Location

New Zealand

Brekeke SIP Server is a powerful telephony software solution designed for businesses looking to enhance their communication capabilities. This Session Initiation Protocol (SIP) server provides robust support for voice, video, and messaging services, enabling organizations to implement efficient and scalable VoIP (Voice over Internet Protocol) solutions. With Brekeke SIP Server, businesses can mana... Read more about Brekeke SIP Server

Free Trial

NA

Pricing Type

$500 Per feautre

Location

United States

Dzinga is an innovative telephony software designed to enhance communication and collaboration for businesses of all sizes. This platform offers a range of features, including voice calling, video conferencing, and messaging, all integrated into a single solution. With Dzinga, users can easily manage calls, conduct virtual meetings, and communicate with team members and clients seamlessly. The sof... Read more about Dzinga

Free Trial

Available

Pricing Type

$34 Per feautre

Location

Poland

RingByName is an innovative business phone systems software that revolutionizes communication for businesses of all sizes. This cloudbased solution offers a comprehensive suite of features designed to enhance collaboration and streamline communication processes. With RingByName, users can enjoy advanced call management capabilities, including call forwarding, voicemail to email, and realtime call ... Read more about RingByName

Free Trial

NA

Pricing Type

$28.95 Per user

Location

United States

Truly is a cutting-edge Business Phone Systems Software designed to enhance communication and collaboration within organizations of all sizes. It offers a comprehensive suite of voice communication tools, including VoIP calling, virtual phone numbers, call routing, voicemail, and conferencing, ensuring seamless and efficient communication across the enterprise. Truly features an intuitive interfac... Read more about Truly

Free Trial

Available

Pricing Type

$65 Per user

Location

United States

Call Center Studio is a comprehensive Customer Service Software designed to streamline and enhance the operations of call centers and customer support teams. It offers a robust platform for managing inbound and outbound calls, tracking customer interactions, and optimizing support workflows, ensuring efficient and effective customer service delivery. Call Center Studio features intuitive tools for... Read more about Call Center Studio

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Telecmi is a versatile telephony software designed to enhance communication and collaboration for businesses of all sizes. This platform provides a comprehensive suite of tools for voice calls, video conferencing, and instant messaging, enabling teams to connect seamlessly from anywhere in the world. With its user-friendly interface, Telecmi allows organizations to manage communications efficientl... Read more about Telecmi

Free Trial

Available

Pricing Type

$20 Per user

Location

India

ICR Evolution is a cutting-edge call center software designed to enhance customer service and streamline operations for call centers. It offers a range of features, including automatic call distribution, interactive voice response (IVR), and real-time call monitoring, helping businesses deliver efficient and effective support. ICR Evolution’s advanced analytics and reporting tools provide detail... Read more about ICR Evolution

Free Trial

NA

Pricing Type

$65 Per user

Location

Spain

Legwork is a dental software designed to enhance patient engagement, appointment scheduling, and practice management for dental clinics. The platform offers automated appointment reminders, patient feedback collection, and personalized communication tools, improving patient satisfaction and reducing no-show rates. Legwork’s intuitive interface enables dental offices to streamline billing, treatm... Read more about Legwork

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

GreenBureau is a robust call center software designed to enhance customer support and improve operational efficiency. It offers a comprehensive suite of features, including automated call routing, real-time monitoring, and detailed reporting tools. GreenBureau enables call center agents to manage customer inquiries quickly and effectively, ensuring a seamless customer experience. The software supp... Read more about GreenBureau

Free Trial

Available

Pricing Type

$0.03 Per feautre

Location

France

SkySwitch is a comprehensive unified communications (UC) software designed to integrate voice, video, messaging, and collaboration tools into a single platform. This software enables businesses to streamline communication across various channels, improving team collaboration and customer interactions. SkySwitch’s cloud-based solution supports voice over IP (VoIP) calling, video conferencing, ins... Read more about SkySwitch

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

ULTATEL Cloud Business Phone System is a comprehensive cloud communication platform designed to enhance communication and collaboration for businesses of all sizes. This software provides tools for voice calling, video conferencing, messaging, and virtual meeting rooms, enabling organizations to connect seamlessly with clients and team members. With its user-friendly interface, users can easily ma... Read more about ULTATEL Cloud Business Phone System

Free Trial

Available

Pricing Type

$15.95 Per user

Location

United States

Squaretalk is a robust call center software that helps businesses manage inbound and outbound calls with ease. Designed for both small businesses and large enterprises, Squaretalk enables teams to provide high-quality customer service by consolidating all communication into a unified platform. The software includes features such as automatic call routing, real-time analytics, interactive voice res... Read more about Squaretalk

Free Trial

NA

Pricing Type

$15 Per user

Location

Israel

NobelBiz Voice Carrier Network is a comprehensive communication solution that specializes in live chat and voice services, designed specifically for businesses looking to enhance their customer service and engagement. It offers an advanced cloud-based platform that seamlessly integrates voice, chat, and messaging services, providing organizations with a unified approach to customer communication. ... Read more about NobelBiz Voice Carrier Network

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

ComDesk is an innovative cloud communication platform designed to enhance collaboration and connectivity within organizations. This platform provides tools for voice, video, and messaging services, ensuring that teams can communicate seamlessly regardless of their location. With features such as virtual meeting rooms, instant messaging, and file sharing, ComDesk empowers users to streamline their ... Read more about ComDesk

Free Trial

NA

Pricing Type

Contact Vendor

Location

Japan

List Navigator is a specialized telephony software designed to enhance communication and streamline operations for organizations that rely on call management. This platform provides users with tools to manage inbound and outbound calls, track interactions, and optimize call routing processes. With List Navigator, businesses can efficiently connect customers to the right representatives quickly, en... Read more about List Navigator

Free Trial

NA

Pricing Type

Contact Vendor

Location

Japan

Rinkel is an intuitive business phone systems software that provides organizations with the tools to manage phone communications efficiently. Designed for modern businesses, Rinkel offers features like virtual numbers, call forwarding, voicemail, and call analytics, allowing teams to stay connected and responsive. With Rinkel’s mobile and desktop app integration, employees can make and receive b... Read more about Rinkel

Free Trial

Available

Pricing Type

$10 Per user

Location

Spain

Akkadian Console is an IVR (Interactive Voice Response) software designed to optimize customer service by automating call routing and providing self-service options for callers. This software offers customizable voice menus and routing rules that ensure callers are directed to the right department or representative, reducing wait times and improving customer satisfaction. Akkadian Console integrat... Read more about Akkadian Console

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Kolmisoft M4 SBC is a versatile billing and invoicing software designed for businesses in the telecommunications and VoIP industries. As a Session Border Controller (SBC) software, Kolmisoft M4 enables businesses to securely manage and route voice traffic while also automating billing processes. The software allows service providers to generate accurate invoices based on call data records (CDRs), ... Read more about Kolmisoft M4 SBC

Free Trial

NA

Pricing Type

Contact Vendor

Location

Lithuania

Kolmisoft MOR is a comprehensive billing and provisioning software tailored for the telecommunications industry. Designed for service providers, Kolmisoft MOR enables seamless management of billing cycles, customer accounts, and service provisioning in a single platform. The software offers advanced features for call detail records (CDR) processing, invoicing, and payment collection, streamlining ... Read more about Kolmisoft MOR

Free Trial

NA

Pricing Type

Contact Vendor

Location

Lithuania

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Frequently Asked Questions

Telephony software enables businesses to make and receive calls over the internet, manage call flows efficiently, and integrate communication tools—eliminating the need for traditional phone lines.

Unlike traditional phone systems, telephony software leverages VoIP technology to route calls via the internet—reducing communication costs and improving flexibility.

Yes, most platforms support both incoming and outgoing calls, along with features like call routing, recording, and voicemail.

Look for call forwarding, voicemail, call analytics, IVR, call recording, number porting, and integration with CRM or helpdesk tools.

Call quality is generally high with a strong internet connection, and many tools offer features to minimize latency or dropped calls.

It streamlines call routing, monitors performance, offers real-time dashboards, and ensures callers are connected to the right person quickly.

Costs vary depending on features and usage, but many providers offer affordable monthly plans suitable for small and large businesses alike.

Focus on features, scalability, integration options, ease of use, support quality, and pricing when comparing different tools.

Yes, it’s widely used in call centers to manage large volumes of inbound and outbound calls efficiently.

It speeds up call routing, reduces wait times, enables tracking of customer interactions, and ensures better response management.