Best Telephony Software

Telephony software enables businesses to manage voice communication over the internet or traditional phone lines, offering features like call routing, voicemail, conferencing, and integration with other business tools. A robust telephony system improves efficiency, reduces costs, and enhances customer and team interactions, making it essential for modern communication strategies. The best telephony systems include features like VoIP capabilities, auto-attendants, call recording, and analytics. Advanced telephony software integrates seamlessly with CRM and collaboration platforms, supports multi-device connectivity, and provides scalability for businesses of all sizes. Whether for customer support, sales, or internal communication, these tools ensure clear and reliable connections. Explore top-rated telephony software to upgrade your communication infrastructure. Choose solutions designed to enhance productivity, improve customer engagement, and support your business growth.
  • 4.5 avg. rating from 03 reviews

Last Updated: September 03, 2025

400 Software

List of Top Telephony Software | Best Telephony Systems

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Call Center Management

Call Transfer

Computer Telephony Integration

VoIP

Voice Mail

Reporting/Analytics

Caller ID

Call Monitoring

Call Recording

Multi-Channel Communication

Auto-Dialer

IVR/Voice Recognition

Call Routing

Automatic Call Distribution

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Telephony Software that is:

Supercharge your Business Communication

What is Alohaa? Alohaa is a cloud communication platform that provides omni-channel products - Virtual phone numbers, IVR, Cloud Telephony, WhatsApp API, Bulk SMS, Voice Broadcasting for businesses. With its cloud-based infrastructure, Alohaa offers flexibility and scalability to adapt to varying business needs. The software streamlines call routing, automates customer interactions, and enhance... Read more about Alohaa

Free Trial

30 Days

Pricing Type

Contact Vendor

Location

India

CMTS is a sophisticated telephony software solution designed to enhance communication and connectivity within organizations. This versatile platform supports various telephony functions, including voice over IP (VoIP), call management, and automated routing, making it ideal for businesses seeking to streamline their communication processes. CMTS offers advanced features like call recording, analyt... Read more about CMTS

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

InfoFlo is a comprehensive human services software designed to help organizations manage client data, case files, appointments, and billing processes with ease. Tailored for social service agencies, nonprofits, and healthcare providers, InfoFlo offers tools for tracking client interactions, managing case histories, and maintaining accurate records. The software allows users to organize and retriev... Read more about InfoFlo

Free Trial

Available

Pricing Type

$30 Per month

Location

Canada

CloudAstrix ISP Suite is a powerful telephony software designed specifically for Internet Service Providers (ISPs) to manage their communication needs effectively. This platform offers a comprehensive set of features for voice over IP (VoIP) services, including call routing, billing, and customer management. Users can easily set up and manage their telephony systems with intuitive interfaces that ... Read more about CloudAstrix ISP Suite

Free Trial

Available

Pricing Type

$20 Per user

Location

South Africa

Toto Lynx is an advanced telephony software designed to optimize communication for businesses of all sizes. It offers a comprehensive suite of features including VoIP integration, call routing, auto-attendants, and voicemail-to-email functionality. Toto Lynx’s user-friendly interface allows seamless management of incoming and outgoing calls, ensuring efficient and professional customer interacti... Read more about Toto Lynx

Free Trial

NA

Pricing Type

$9.99 Per feautre

Location

United States

IP-PBX is an advanced telephony software designed to enhance business communications through Internet Protocol-based systems. It offers a comprehensive suite of features including call routing, voicemail, conference calling, and call analytics, ensuring seamless and efficient communication for businesses of all sizes. The intuitive interface allows users to manage call settings, configure extensio... Read more about IP-PBX

Free Trial

Available

Pricing Type

$5 Per user

Location

United Kingdom

CallPilotCRM is an innovative Telephony Software designed to integrate seamlessly with Customer Relationship Management (CRM) systems, enhancing communication and improving customer interactions for businesses. It offers a comprehensive platform for managing inbound and outbound calls, tracking call activities, and automating telephony workflows, ensuring efficient and effective communication proc... Read more about CallPilotCRM

Free Trial

Available

Pricing Type

$220 Per user

Location

Turkey

Didux is an advanced telephony software designed to revolutionize business communication by integrating seamlessly with existing systems and enhancing overall efficiency. This versatile platform offers features such as VoIP calling, call routing, auto-attendants, and voicemail management, providing businesses with a comprehensive solution for their telecommunication needs. Didux’s intuitive inte... Read more about Didux

Free Trial

Available

Pricing Type

$5 Per feautre

Location

United States

RingSky is an advanced call center software designed to optimize communication and improve customer service. With its robust features, RingSky enables businesses to manage inbound and outbound calls efficiently. The software includes tools for automatic call distribution, real-time analytics, and call recording, providing valuable insights into agent performance and customer interactions. RingSky ... Read more about RingSky

Free Trial

NA

Pricing Type

$35.95 Per user

Location

United States

Brring is an innovative live chat software designed to enhance customer engagement and support for businesses across various industries. This comprehensive platform offers a suite of tools that facilitate real-time communication between businesses and their customers, ensuring that inquiries are addressed promptly and effectively. Brring’s intuitive interface allows users to manage multiple chat... Read more about Brring

Free Trial

Available

Pricing Type

$32 Per user

Location

United Kingdom

Cloud Dial is a versatile telephony software designed to enhance business communication through cloud-based phone systems. The platform offers a comprehensive suite of tools for voice calling, call routing, voicemail, conferencing, and integration with CRM systems, ensuring seamless and efficient communication for businesses of all sizes. Cloud Dial’s intuitive interface allows users to set up a... Read more about Cloud Dial

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

Premise Based IP PBX is a state-of-the-art telephony software designed to transform traditional phone systems into modern, flexible, and scalable IP-based communication solutions. It offers a comprehensive platform for managing voice calls, messaging, and virtual meetings with precision and efficiency. Premise Based IP PBX features advanced call routing, interactive voice response (IVR) systems, a... Read more about Premise Based IP PBX

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Tinkle is a business phone system software that provides organizations with an integrated, reliable, and scalable communication platform. This cloud-based solution combines traditional phone systems with advanced features such as voicemail-to-email, call forwarding, interactive voice response (IVR), and conferencing, enabling businesses to stay connected with customers and clients. With Tinkle, bu... Read more about Tinkle

Free Trial

Available

Pricing Type

$5.99 Per month

Location

United Kingdom

Call+ is a telephony software solution designed to optimize communication within businesses, offering seamless integration with existing phone systems and enhancing overall voice communication. The platform provides a range of features that improve call handling, customer service, and internal collaboration. With Call+, businesses can benefit from advanced call routing, voicemail transcription, ca... Read more about Call+

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

EDNT is a telephony software solution designed to enhance communication and collaboration within businesses, particularly in remote and distributed teams. The platform supports voice and video calling, messaging, and conference calling, enabling seamless communication between employees, clients, and partners. EDNT offers features such as call routing, voicemail, interactive voice response (IVR), a... Read more about EDNT

Free Trial

NA

Pricing Type

Contact Vendor

Location

Germany

Voice Clearity is a state-of-the-art call center software designed to enhance the efficiency and effectiveness of customer service operations. It offers a comprehensive platform for managing inbound and outbound calls, ensuring seamless communication between agents and customers. Voice Clearity features advanced call routing, automatic call distribution (ACD), and interactive voice response (IVR) ... Read more about Voice Clearity

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

Web2contact is a versatile telephony software solution designed to enhance customer engagement and improve communication for businesses of all sizes. The platform offers a range of features for call management, including inbound and outbound call tracking, call routing, and call recording. Web2contact also supports integration with CRM systems, allowing businesses to access customer information du... Read more about Web2contact

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

TELIQON is a sophisticated telephony software solution that helps businesses optimize communication operations across voice, video, and messaging channels. Designed to meet the needs of both small and large enterprises, TELIQON integrates seamlessly with existing infrastructure to provide a reliable, scalable communication platform. The software includes features such as VoIP calling, video confer... Read more about TELIQON

Free Trial

NA

Pricing Type

$50 Per month

Location

Estonia

Phantom II is a telephony software that modernizes business communication by providing features like call routing, conferencing, voicemail, and caller ID. It is designed to integrate seamlessly with other business tools, enabling smooth communication across departments and with customers. Phantom II includes robust reporting capabilities, allowing managers to track call metrics and monitor the per... Read more about Phantom II

Free Trial

NA

Pricing Type

$0 Per user

Location

Japan

klinikio is a softphone software that enables seamless communication for healthcare providers, allowing them to connect with patients and colleagues through voice and video calls over the internet. The platform supports secure communication, ensuring compliance with healthcare data regulations. With features like call recording, appointment scheduling, and patient information integration, klinikio... Read more about klinikio

Free Trial

Available

Pricing Type

Contact Vendor

Location

Slovakia

Cloud Telecall is a telephony software solution that provides businesses with a cloud-based system for managing calls, customer service, and internal communication. The platform includes features like call routing, voicemail, auto-attendant, and call recording, offering businesses a comprehensive system to handle inbound and outbound calls efficiently. Cloud Telecall’s internet-based infrastruct... Read more about Cloud Telecall

Free Trial

NA

Pricing Type

$50000 Per one-time

Location

Japan

360° communication Send and Receive: Calls, Emails, Faxes, SMS, Whatsapp. instant messaging, pre-recorded voice messages (DISCO ROBOT) and all kinds of postal paper services.

CalLite CRM is an advanced auto dialer software designed to help businesses increase productivity and enhance customer engagement through automated outbound calling. With its intuitive interface and powerful features, CalLite CRM streamlines the process of managing large volumes of calls, improving efficiency and reducing manual effort. The software allows businesses to set up automated dialing se... Read more about CalLite CRM

Free Trial

NA

Pricing Type

$10 Per user

Location

Italy

SIP-Trunk is a telephony software solution that enables businesses to establish cost-effective, high-quality communication systems over the internet using Session Initiation Protocol (SIP) technology. It allows companies to replace traditional telephone lines with VoIP (Voice over Internet Protocol), resulting in significant cost savings on both local and international calls. SIP-Trunk offers busi... Read more about SIP-Trunk

Free Trial

Available

Pricing Type

$35 Per month

Location

Switzerland

Instadesk is a comprehensive contact center software solution designed to streamline customer service operations and improve customer experience. The platform provides a multi-channel support system, allowing businesses to handle customer interactions across voice, chat, email, and social media from a single interface. Instadesk includes features like automatic call routing, interactive voice resp... Read more about Instadesk

Free Trial

NA

Pricing Type

Contact Vendor

Location

China

ICTCRM — Unify Customer Relationships and Call Center Operations in One Platform

ICTCRM is a scalable Telephony Software designed for businesses to efficiently manage phone communications. It integrates multichannel dialing, call routing, and automation to streamline operations and enhance productivity. ICTCRM helps organizations handle large volumes of calls, connect with customers quickly, and provide a more reliable phone service. . . . . Read more about ictcrm

Free Trial

NA

Pricing Type

Free

Location

Australia

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Frequently Asked Questions

Telephony software enables businesses to make and receive calls over the internet, manage call flows efficiently, and integrate communication tools—eliminating the need for traditional phone lines.

Unlike traditional phone systems, telephony software leverages VoIP technology to route calls via the internet—reducing communication costs and improving flexibility.

Yes, most platforms support both incoming and outgoing calls, along with features like call routing, recording, and voicemail.

Look for call forwarding, voicemail, call analytics, IVR, call recording, number porting, and integration with CRM or helpdesk tools.

Call quality is generally high with a strong internet connection, and many tools offer features to minimize latency or dropped calls.

It streamlines call routing, monitors performance, offers real-time dashboards, and ensures callers are connected to the right person quickly.

Costs vary depending on features and usage, but many providers offer affordable monthly plans suitable for small and large businesses alike.

Focus on features, scalability, integration options, ease of use, support quality, and pricing when comparing different tools.

Yes, it’s widely used in call centers to manage large volumes of inbound and outbound calls efficiently.

It speeds up call routing, reduces wait times, enables tracking of customer interactions, and ensures better response management.