Best Telephony Software

Telephony software enables businesses to manage voice communication over the internet or traditional phone lines, offering features like call routing, voicemail, conferencing, and integration with other business tools. A robust telephony system improves efficiency, reduces costs, and enhances customer and team interactions, making it essential for modern communication strategies. The best telephony systems include features like VoIP capabilities, auto-attendants, call recording, and analytics. Advanced telephony software integrates seamlessly with CRM and collaboration platforms, supports multi-device connectivity, and provides scalability for businesses of all sizes. Whether for customer support, sales, or internal communication, these tools ensure clear and reliable connections. Explore top-rated telephony software to upgrade your communication infrastructure. Choose solutions designed to enhance productivity, improve customer engagement, and support your business growth.
  • 4.5 avg. rating from 03 reviews

Last Updated: September 03, 2025

400 Software

List of Top Telephony Software | Best Telephony Systems

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Call Center Management

Call Transfer

Computer Telephony Integration

VoIP

Voice Mail

Reporting/Analytics

Caller ID

Call Monitoring

Call Recording

Multi-Channel Communication

Auto-Dialer

IVR/Voice Recognition

Call Routing

Automatic Call Distribution

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Telephony Software that is:

Cloud Contact Center

wolkvox is a cloud-based contact center solution designed to enhance customer service operations. It supports multiple channels, enabling communication through phone, email, chat, and social media. The software offers an Interactive Voice Response (IVR) system, guiding customers for efficient service. It includes an automatic call distributor for effective call routing. Wolkvox features real-time ... Read more about wolkvox

Free Trial

NA

Pricing Type

Contact Vendor

Location

Colombia

GAO Telephony is a feature-rich telephony software designed to enhance communication capabilities for businesses of all sizes. This platform provides tools for voice over IP (VoIP) services, call routing, and unified messaging, ensuring seamless communication across the organization. With advanced features such as call recording, voicemail transcription, and conference calling, GAO Telephony enabl... Read more about GAO Telephony

Free Trial

NA

Pricing Type

Contact Vendor

Location

Canada

VBVoice is an innovative application development software designed to enhance voice application development for businesses. With its user-friendly interface, VBVoice allows developers to create, deploy, and manage voice applications seamlessly. The software features integrated speech recognition capabilities, enabling applications to understand and respond to user commands effectively. VBVoice als... Read more about VBVoice

Free Trial

Available

Pricing Type

Contact Vendor

Location

Canada

Speak2Leads is an innovative telephony software designed to optimize lead management and communication for sales teams. This powerful platform provides tools for managing inbound and outbound calls, tracking lead sources, and analyzing sales performance efficiently. With its user-friendly interface, sales representatives can easily prioritize leads, automate follow-ups, and monitor conversion rate... Read more about Speak2Leads

Free Trial

Available

Pricing Type

$195 Per feautre

Location

United States

Slingshot VoIP is a state-of-the-art telephony software designed to enhance communication for businesses through Voice over Internet Protocol (VoIP) technology. This platform provides users with tools to manage calls, track usage, and integrate telephony with existing systems seamlessly. Slingshot VoIP includes features for call routing, voicemail management, and real-time analytics, ensuring that... Read more about Slingshot VoIP

Free Trial

Available

Pricing Type

Contact Vendor

Location

Canada

CDR Call Reporting for Cisco is an advanced call center software designed to streamline call management and reporting for organizations using Cisco systems. This platform provides comprehensive tools for monitoring call activity, tracking performance metrics, and generating detailed reports seamlessly. With its user-friendly interface, users can easily analyze call data, identify trends, and optim... Read more about CDR Call Reporting for Cisco

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Kavkom is a robust customer relationship management (CRM) software designed to help businesses enhance their customer interactions and streamline sales processes. This platform provides comprehensive tools for managing contacts, tracking leads, and automating communication, enabling organizations to optimize their sales strategies. With its intuitive interface, users can easily access customer inf... Read more about Kavkom

Free Trial

Available

Pricing Type

$10 Per user

Location

Israel

Callmaker is a comprehensive call center software designed to enhance the efficiency and effectiveness of customer service operations. It offers a robust suite of tools that manage inbound and outbound calls, automate call routing, and facilitate seamless communication between agents and customers. Callmaker’s intuitive interface allows call center managers to monitor real-time call metrics, tra... Read more about Callmaker

Free Trial

Available

Pricing Type

$43 Per feautre

Location

United States

SessionCloud is a versatile Telephony Software designed to enhance business communication through reliable and scalable VoIP solutions. It offers a comprehensive platform for managing voice calls, video conferencing, and messaging, ensuring seamless and efficient communication across organizations of all sizes. Key features include high-definition voice quality, advanced call routing, and automate... Read more about SessionCloud

Free Trial

Available

Pricing Type

$13 Per feautre

Location

United Kingdom

Orbtalk is a comprehensive telephony software that offers businesses a reliable communication solution for managing inbound and outbound calls effectively. With features such as call routing, recording, and analytics, Orbtalk helps companies improve customer service and streamline their communication processes. The platform is designed to integrate with various CRM systems, allowing teams to acces... Read more about Orbtalk

Free Trial

NA

Pricing Type

$0.01 Per feautre

Location

United Kingdom

Call2World is a powerful telephony software that revolutionizes communication for businesses of all sizes. Designed to enhance connectivity, this platform offers features such as voice over IP (VoIP), call forwarding, and interactive voice response (IVR), ensuring seamless interactions with clients and colleagues. With its user-friendly interface, users can easily manage calls, track call history,... Read more about Call2World

Free Trial

NA

Pricing Type

$11 Per feautre

Location

Spain

NUACOM is a comprehensive call center software designed to enhance communication efficiency and improve customer service. This cloud-based platform offers a range of features, including call routing, interactive voice response (IVR), and call recording, allowing businesses to manage incoming and outgoing calls seamlessly. With its intuitive dashboard, supervisors can monitor agent performance in r... Read more about NUACOM

Free Trial

NA

Pricing Type

$9.99 Per user

Location

Ireland

CallOne is a state-of-the-art call center software designed to optimize and streamline the operations of contact centers for businesses of all sizes. It offers a comprehensive platform for managing inbound and outbound calls, ensuring efficient call routing, and enhancing customer interactions with precision and ease. CallOne features advanced Interactive Voice Response (IVR) systems, allowing cal... Read more about CallOne

Free Trial

Available

Pricing Type

$99 Per feautre

Location

Germany

The Private Branch Exchange from TENIOS

TENIOS Cloud-PBX & ACD is an advanced call center software solution designed to enhance communication and customer service for organizations. The platform offers a cloud-based phone system that supports inbound and outbound call management, enabling businesses to operate flexible and scalable call center operations. With features such as automatic call distribution (ACD), interactive voice respons... Read more about TENIOS Cloud-PBX & ACD

Free Trial

Available

Pricing Type

$0.01 Per feautre

Location

Germany

Intelligent IVR is an advanced call center software designed to enhance customer experience through intelligent call routing and self-service options. This platform provides a sophisticated interactive voice response (IVR) system that enables businesses to efficiently manage incoming calls and direct them to the appropriate departments or agents. With Intelligent IVR, customers can navigate throug... Read more about Intelligent IVR

Free Trial

Available

Pricing Type

$0.14 Per month

Location

India

Tresta is a cloud-based VoIP software that empowers businesses with advanced calling features designed to enhance communication flexibility and improve customer service. Tresta offers virtual phone numbers, call forwarding, voicemail transcription, and call recording, allowing businesses to handle calls professionally from any location. Its mobile and desktop apps ensure seamless communication, en... Read more about Tresta

Free Trial

Available

Pricing Type

$25 Per user

Location

United States

iTeleCenter is a cloud-based telephony software solution that provides businesses with a range of communication tools to manage calls, messages, and customer interactions. The platform offers features such as virtual phone numbers, voicemail-to-email, call forwarding, and automated attendant services, allowing businesses to maintain a professional image while enhancing customer service. iTeleCente... Read more about iTeleCenter

Free Trial

Available

Pricing Type

$19.95 Per month

Location

United States

Xinix is a powerful telephony software solution that enables businesses to manage voice communications, both internally and externally, with greater efficiency and clarity. The platform integrates with existing business systems, providing features for call routing, call forwarding, voicemail management, and real-time analytics. Xinix offers advanced VoIP (Voice over Internet Protocol) capabilities... Read more about Xinix

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

Mango Voice is a comprehensive business phone systems software that provides organizations with a powerful communication solution to enhance connectivity and collaboration. This platform offers a range of features, including VoIP calling, voicemail-to-email, call forwarding, and conference calling, allowing businesses to manage their communications efficiently. With Mango Voice, users can set up v... Read more about Mango Voice

Free Trial

Available

Pricing Type

$32.95 Per user

Location

United States

Nectar Desk is an advanced telephony software designed to enhance and streamline communication operations for businesses of all sizes. It offers a comprehensive suite of tools for managing calls, handling customer interactions, and integrating telephony with other business systems, ensuring that organizations can provide efficient and effective communication solutions. Nectar Desk’s intuitive in... Read more about Nectar Desk

Free Trial

Available

Pricing Type

$29 Per feautre

Location

Canada

Talk! is a feature-rich VoIP (Voice over Internet Protocol) software solution that enables businesses to make voice and video calls over the internet, reducing the costs associated with traditional phone systems. Talk! supports high-quality, reliable communication with features like call forwarding, voicemail, call recording, and conferencing, making it ideal for businesses of all sizes. The softw... Read more about Talk!

Free Trial

Available

Pricing Type

$15 Per month

Location

Netherlands

Routing Solution is an advanced call center software that enables businesses to handle customer calls effectively by streamlining call routing, queue management, and agent assignments. The software includes intelligent routing algorithms that connect callers with the most suitable agents based on their needs, reducing wait times and improving customer satisfaction. With features like interactive v... Read more about Routing Solution

Free Trial

NA

Pricing Type

$45 Per month

Location

Netherlands

ITC Cloud is a unified communications software solution designed to streamline business communication by integrating voice, video, messaging, and collaboration tools into one platform. With ITC Cloud, organizations can manage calls, video conferences, and team messaging seamlessly, improving connectivity and reducing the need for multiple communication tools. The platform’s user-friendly interfa... Read more about ITC Cloud

Free Trial

NA

Pricing Type

$22.99 Per user

Location

United States

Callbox is a cloud PBX software that enables businesses to manage their phone systems over the internet, reducing the need for traditional hardware and enhancing communication flexibility. The platform provides features such as call routing, voicemail, conferencing, and IVR (interactive voice response), supporting efficient call management. Callbox’s user-friendly dashboard allows administrators... Read more about Callbox

Free Trial

NA

Pricing Type

$34 Per user

Location

Brazil

All in One Cloud Telephony App

1. Cloud Telephony Dialaxy leverages cloud technology to streamline communication for businesses. By eliminating hardware dependencies, it provides scalable, flexible, and reliable voice solutions accessible from anywhere in the world. 2. Local and Virtual Numbers Access instant local numbers from the USA and Canada, allowing businesses to establish a local presence effortlessly. Virtual... Read more about Dialaxy

Free Trial

7 Days

Pricing Type

Contact Vendor

Location

Hong Kong

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Frequently Asked Questions

Telephony software enables businesses to make and receive calls over the internet, manage call flows efficiently, and integrate communication tools—eliminating the need for traditional phone lines.

Unlike traditional phone systems, telephony software leverages VoIP technology to route calls via the internet—reducing communication costs and improving flexibility.

Yes, most platforms support both incoming and outgoing calls, along with features like call routing, recording, and voicemail.

Look for call forwarding, voicemail, call analytics, IVR, call recording, number porting, and integration with CRM or helpdesk tools.

Call quality is generally high with a strong internet connection, and many tools offer features to minimize latency or dropped calls.

It streamlines call routing, monitors performance, offers real-time dashboards, and ensures callers are connected to the right person quickly.

Costs vary depending on features and usage, but many providers offer affordable monthly plans suitable for small and large businesses alike.

Focus on features, scalability, integration options, ease of use, support quality, and pricing when comparing different tools.

Yes, it’s widely used in call centers to manage large volumes of inbound and outbound calls efficiently.

It speeds up call routing, reduces wait times, enables tracking of customer interactions, and ensures better response management.