Best Telephony Software

Telephony software enables businesses to manage voice communication over the internet or traditional phone lines, offering features like call routing, voicemail, conferencing, and integration with other business tools. A robust telephony system improves efficiency, reduces costs, and enhances customer and team interactions, making it essential for modern communication strategies. The best telephony systems include features like VoIP capabilities, auto-attendants, call recording, and analytics. Advanced telephony software integrates seamlessly with CRM and collaboration platforms, supports multi-device connectivity, and provides scalability for businesses of all sizes. Whether for customer support, sales, or internal communication, these tools ensure clear and reliable connections. Explore top-rated telephony software to upgrade your communication infrastructure. Choose solutions designed to enhance productivity, improve customer engagement, and support your business growth.
  • 4.5 avg. rating from 03 reviews

Last Updated: September 03, 2025

400 Software

List of Top Telephony Software | Best Telephony Systems

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Call Center Management

Call Transfer

Computer Telephony Integration

VoIP

Voice Mail

Reporting/Analytics

Caller ID

Call Monitoring

Call Recording

Multi-Channel Communication

Auto-Dialer

IVR/Voice Recognition

Call Routing

Automatic Call Distribution

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Telephony Software that is:

Phone system that turns customer data into excellent service.

Channels is a customer service software focused on voice communication. It allows businesses to connect with their clients through phone calls directly from the website. Key features include a web-based phone system, which enables making and receiving calls from any location. Channels also offers call recording for quality and training purposes. The integration with CRM systems is a significant fe... Read more about Channels

Free Trial

7 Days

Pricing Type

$24 Per month

Location

United States

Cloud Contact Center for Customer Engagement

Regal is a robust outbound phone and SMS sales platform specifically designed to streamline and enhance sales communication. It's a powerful tool for businesses focusing on direct outreach, offering features like automated dialing and efficient SMS campaigns. With Regal, sales teams can manage a high volume of calls and messages effortlessly, ensuring they reach more prospects in less time. The pl... Read more about Regal

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Telemation is a powerful call center software solution designed to enhance customer engagement and improve operational efficiency. This platform offers a comprehensive suite of features, including automated call distribution, interactive voice response, and real-time reporting, enabling call centers to manage high volumes of incoming calls effectively. With its intuitive interface, Telemation allo... Read more about Telemation

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

eXsight is a versatile telephony software solution that enhances communication capabilities for businesses. This powerful platform offers features for call tracking, reporting, and integration with CRM systems, ensuring that organizations can manage their communication effectively. With its user-friendly interface, eXsight allows users to monitor call performance, manage voicemail, and access anal... Read more about eXsight

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

VoiceShot is an advanced telephony software designed to enhance communication and engagement for businesses. This platform provides tools for managing voice calls, text messages, and automated notifications efficiently. With its user-friendly interface, users can easily set up communication campaigns, schedule messages, and track engagement metrics in real-time. VoiceShot supports integration with... Read more about VoiceShot

Free Trial

Available

Pricing Type

$12 Per feautre

Location

United States

3CLogic is a comprehensive call center software designed to enhance customer interactions and streamline operational processes for contact centers. The platform offers a robust suite of features, including inbound and outbound call management, automated dialing, and reporting analytics, enabling organizations to optimize their communication strategies effectively. With its user-friendly interface,... Read more about 3CLogic

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Gnatta is a cutting-edge Help Desk Software designed to streamline and enhance customer support operations for businesses of all sizes. With its intuitive interface, Gnatta offers a comprehensive platform for managing support tickets, tracking customer interactions, and resolving issues efficiently. Key features of Gnatta include automated ticket routing, multi-channel support (email, chat, phone)... Read more about Gnatta

Free Trial

Available

Pricing Type

$30 Per user

Location

United Kingdom

UniVoIP is a comprehensive VoIP (Voice over Internet Protocol) Software designed to enhance business communication through reliable and scalable internet-based telephony solutions. It offers a robust platform for managing voice calls, video conferencing, and instant messaging, ensuring seamless and efficient communication across organizations of all sizes. Key features include high-definition voic... Read more about UniVoIP

Free Trial

Available

Pricing Type

$7 Per user

Location

United States

Zangi is a cutting-edge telephony software that revolutionizes the way businesses communicate. This versatile solution offers a robust suite of features designed to enhance voice, video, and messaging capabilities across diverse platforms. With Zangi, users can enjoy high-quality voice and video calls, ensuring seamless communication regardless of location. The software supports secure messaging a... Read more about Zangi

Free Trial

Available

Pricing Type

$6 Per month

Location

United States

Vodia PBX is an innovative call center software solution that transforms how businesses manage their telecommunication needs. Designed for scalability, Vodia PBX accommodates companies of all sizes, offering a robust platform for voice communication, conferencing, and call management. Users benefit from features such as call routing, voicemail-to-email, and advanced analytics, which provide valuab... Read more about Vodia PBX

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Firmafon is an innovative telephony software designed to enhance business communication through advanced voice over IP (VoIP) technology. This platform offers a comprehensive suite of features, including call management, voicemail, and conferencing, ensuring seamless connectivity for teams. Users can easily integrate Firmafon with their existing customer relationship management (CRM) systems, enab... Read more about Firmafon

Free Trial

Available

Pricing Type

$2 Per feautre

Location

Denmark

Humach is an innovative call center software designed to enhance customer service operations through advanced technology and efficient workflows. This platform enables businesses to manage customer interactions across various channels, including voice, email, and chat, all in one place. With its intuitive interface, agents can quickly access customer information, track issues, and respond effectiv... Read more about Humach

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Vozelia is a state-of-the-art telephony software designed to enhance communication and collaboration within organizations. This platform offers a range of features including VoIP calling, video conferencing, and messaging, making it an ideal solution for businesses of all sizes. With its easy-to-use interface, users can manage calls, track conversations, and connect with team members seamlessly. V... Read more about Vozelia

Free Trial

Available

Pricing Type

$8 Per feautre

Location

Spain

STARFACE is a cutting-edge telephony software designed to revolutionize business communications with its comprehensive suite of VoIP (Voice over Internet Protocol) solutions. By leveraging advanced technology, STARFACE enables organizations to manage their phone systems with unparalleled flexibility, scalability, and reliability. The software features crystal-clear voice calls, HD video conferenci... Read more about STARFACE

Free Trial

Available

Pricing Type

Contact Vendor

Location

Germany

Kurmi Enterprise Suite is a comprehensive telephony software designed to enhance communication and collaboration within organizations. This platform provides robust tools for managing and optimizing telephony systems, including call routing, monitoring, and reporting. With features such as unified communications, integration with existing systems, and real-time analytics, Kurmi enables businesses ... Read more about Kurmi Enterprise Suite

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

Ring4 is an innovative call center software designed to enhance communication and customer service capabilities for businesses of all sizes. This platform provides a comprehensive suite of tools for managing inbound and outbound calls, enabling organizations to streamline their communication processes and improve overall efficiency. With features such as call routing, real-time analytics, and CRM ... Read more about Ring4

Free Trial

Available

Pricing Type

$9.99 Per user

Location

United States

Telavox is a comprehensive call center software solution that enables businesses to manage customer interactions across multiple communication channels, including voice, chat, and email. This cloud-based platform offers a range of features designed to improve customer service efficiency and streamline call center operations. With tools like automatic call routing, intelligent IVR systems, and real... Read more about Telavox

Free Trial

NA

Pricing Type

Contact Vendor

Location

Sweden

PhoneTrack is an innovative telephony software designed to optimize communication systems for businesses. It provides advanced call tracking, routing, and analytics to help organizations manage their customer service operations more efficiently. PhoneTrack enables businesses to monitor incoming and outgoing calls, track customer interactions, and improve call handling times. With features like aut... Read more about PhoneTrack

Free Trial

NA

Pricing Type

$99 Per month

Location

Brazil

PeterConnects Attendant is an advanced telephony software solution designed to help businesses manage and streamline their phone systems and communication processes. It integrates seamlessly with existing telephony infrastructure, offering features that improve call handling, routing, and tracking. PeterConnects Attendant allows businesses to manage inbound and outbound calls efficiently, with aut... Read more about PeterConnects Attendant

Free Trial

NA

Pricing Type

Contact Vendor

Location

Netherlands

Fastcall is a robust call center software designed to improve the efficiency and productivity of customer service teams. The platform offers features such as automatic call distribution (ACD), interactive voice response (IVR), and call routing, ensuring that customer inquiries are directed to the right agents. Fastcall integrates with CRM systems, providing agents with real-time access to customer... Read more about Fastcall

Free Trial

Available

Pricing Type

$24 Per user

Location

United States

InfiniTalk is a state-of-the-art call center software solution designed to streamline customer service operations and enhance agent productivity. This platform integrates voice, email, chat, and social media interactions into one unified system, providing businesses with a 360-degree view of customer communication. InfiniTalk offers features such as automatic call distribution, real-time monitorin... Read more about InfiniTalk

Free Trial

Available

Pricing Type

Contact Vendor

Location

Japan

The easiest way to enhance business productivity gains through the phone system! Read more at wave-access.com

Telephony & Dynamics 365 Integration is a robust telephony solution that integrates with Microsoft Dynamics 365, providing businesses with a unified communications platform that streamlines customer interactions. This integration allows businesses to make and receive calls directly within the Dynamics 365 interface, eliminating the need to toggle between multiple software systems. The platform off... Read more about Telephony & Dynamics 365 Integration

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Freezvon is a versatile telephony software solution that offers businesses an all-in-one platform for managing communication and customer interactions. With Freezvon, businesses can make and receive calls using VoIP technology, enabling them to operate efficiently and cost-effectively without the need for traditional phone lines. The software offers a range of features, including virtual phone num... Read more about Freezvon

Free Trial

Available

Pricing Type

$20 Per month

Location

Estonia

Mostable is an advanced telephony software that helps businesses manage voice communications more effectively. The software offers a suite of tools to facilitate calling, voicemail, call forwarding, and conference calling, making it easy for companies to manage customer interactions, both internally and externally. Mostable provides high-quality voice calls, which are essential for businesses that... Read more about Mostable

Free Trial

NA

Pricing Type

$30000 Per feautre

Location

United States

yoummday is a cloud-based call center software designed to improve customer service operations by providing businesses with a flexible and efficient platform to manage inbound and outbound calls. The software allows call centers to monitor and manage agent performance, optimize call routing, and enhance the customer experience through features such as intelligent call queuing and real-time analyti... Read more about yoummday

Free Trial

NA

Pricing Type

$0.11 Per month

Location

Germany

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Frequently Asked Questions

Telephony software enables businesses to make and receive calls over the internet, manage call flows efficiently, and integrate communication tools—eliminating the need for traditional phone lines.

Unlike traditional phone systems, telephony software leverages VoIP technology to route calls via the internet—reducing communication costs and improving flexibility.

Yes, most platforms support both incoming and outgoing calls, along with features like call routing, recording, and voicemail.

Look for call forwarding, voicemail, call analytics, IVR, call recording, number porting, and integration with CRM or helpdesk tools.

Call quality is generally high with a strong internet connection, and many tools offer features to minimize latency or dropped calls.

It streamlines call routing, monitors performance, offers real-time dashboards, and ensures callers are connected to the right person quickly.

Costs vary depending on features and usage, but many providers offer affordable monthly plans suitable for small and large businesses alike.

Focus on features, scalability, integration options, ease of use, support quality, and pricing when comparing different tools.

Yes, it’s widely used in call centers to manage large volumes of inbound and outbound calls efficiently.

It speeds up call routing, reduces wait times, enables tracking of customer interactions, and ensures better response management.