Best Telephony Software

Telephony software enables businesses to manage voice communication over the internet or traditional phone lines, offering features like call routing, voicemail, conferencing, and integration with other business tools. A robust telephony system improves efficiency, reduces costs, and enhances customer and team interactions, making it essential for modern communication strategies. The best telephony systems include features like VoIP capabilities, auto-attendants, call recording, and analytics. Advanced telephony software integrates seamlessly with CRM and collaboration platforms, supports multi-device connectivity, and provides scalability for businesses of all sizes. Whether for customer support, sales, or internal communication, these tools ensure clear and reliable connections. Explore top-rated telephony software to upgrade your communication infrastructure. Choose solutions designed to enhance productivity, improve customer engagement, and support your business growth.
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Last Updated: September 03, 2025

400 Software

List of Top Telephony Software | Best Telephony Systems

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Call Center Management

Call Transfer

Computer Telephony Integration

VoIP

Voice Mail

Reporting/Analytics

Caller ID

Call Monitoring

Call Recording

Multi-Channel Communication

Auto-Dialer

IVR/Voice Recognition

Call Routing

Automatic Call Distribution

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Telephony Software that is:

Make and receive calls using powerful call center software connected to your favourite business tools.

CloudTalk is a cloud-based call center software designed for modern businesses. It offers advanced calling features like call queuing, call recording, and interactive voice response (IVR) to streamline call management. With CloudTalk, businesses can utilize local numbers from over 70 countries, enhancing global reach. The software integrates smoothly with popular CRM systems, aiding in efficient c... Read more about CloudTalk

Free Trial

14 Days

Pricing Type

$25 Per month

Location

United States

Call Tracking & Marketing Analytics Software

CallRail is a dynamic call tracking and analytics platform that empowers businesses to optimize their marketing efforts. It allows users to track phone call conversions from online and offline marketing campaigns, including PPC ads, SEO, and direct mail. With its call recording feature, businesses can gain valuable insights into customer interactions, enhancing training and service quality. CallRa... Read more about CallRail

Free Trial

14 Days

Pricing Type

$45 Per month

Location

United States

IR Collaborate is an advanced network monitoring software designed to provide real-time insights into the performance and health of enterprise communication systems. It supports monitoring for various collaboration platforms like Microsoft Teams, Cisco WebEx, and Zoom, offering detailed analytics and reporting. IR Collaborate helps IT teams ensure optimal uptime and performance by identifying and ... Read more about IR Collaborate

Free Trial

NA

Pricing Type

Contact Vendor

Location

Australia

Comm-unity is a versatile telephony software designed to enhance communication within organizations by providing a unified platform for voice and video calls. This software offers features such as call routing, voicemail management, and integration with other communication tools, enabling teams to collaborate efficiently. With Comm-unity, users can easily manage calls, access conference features, ... Read more about Comm-unity

Free Trial

NA

Pricing Type

$17.99 Per user

Location

United States

CallFire is a powerful interactive voice response (IVR) software designed to enhance communication and streamline customer interactions. This platform allows businesses to create automated phone systems, enabling efficient handling of inbound calls and delivering essential information to callers. Users can customize voice prompts, manage call routing, and track call analytics through an intuitive ... Read more about CallFire

Free Trial

Available

Pricing Type

$599 Per month

Location

United States

DialMyCalls is an innovative emergency notification software designed to help organizations communicate effectively during critical situations. This platform provides comprehensive tools for sending mass notifications via phone calls, text messages, and emails, ensuring that important information reaches the intended audience quickly. With its user-friendly interface, administrators can easily cre... Read more about DialMyCalls

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

MightyCall is a specialized call center software designed to streamline communication and enhance customer support for businesses. This platform provides comprehensive tools for managing inbound and outbound calls, tracking customer interactions, and analyzing call center performance effectively. With its user-friendly interface, managers can monitor call queues, assign tasks to agents, and genera... Read more about MightyCall

Free Trial

Available

Pricing Type

$15 Per user

Location

United States

BroadVoice Cloud PBX is a robust cloud communication platform software designed to revolutionize business communications with flexibility and scalability. It offers a comprehensive suite of VoIP (Voice over Internet Protocol) services including call routing, voicemail, conferencing, and unified messaging, ensuring seamless and efficient communication for businesses of all sizes. BroadVoice Cloud P... Read more about BroadVoice Cloud PBX

Free Trial

Available

Pricing Type

$10 Per user

Location

United States

VOXOX is an innovative telephony software solution designed to enhance communication for businesses of all sizes. With its comprehensive suite of features, VOXOX offers voice calling, video conferencing, and messaging capabilities, allowing teams to collaborate effectively from anywhere. The platform integrates seamlessly with existing systems, making it easy to adopt without significant disruptio... Read more about VOXOX

Free Trial

Available

Pricing Type

$12 Per feautre

Location

United States

Gamma is a leading telephony software designed to provide businesses with a seamless communication experience. This platform offers a wide range of features, including voice over IP (VoIP), call management, and video conferencing, enabling organizations to connect with clients and colleagues effortlessly. With Gamma, users can manage inbound and outbound calls, ensuring that communication flows sm... Read more about Gamma

Free Trial

NA

Pricing Type

$0.01 Per feautre

Location

United Kingdom

Bird is a dynamic application development software that empowers developers to create innovative and engaging mobile and web applications. Its intuitive interface and robust features allow teams to collaborate effectively, streamline workflows, and accelerate the development process. Bird supports various programming languages and frameworks, ensuring compatibility with a wide range of devices and... Read more about Bird

Free Trial

NA

Pricing Type

$0 Per month

Location

Netherlands

Ovvoe is a robust telephony software designed to enhance communication capabilities for businesses of all sizes. With its advanced features, Ovvoe facilitates seamless voice and video calling, messaging, and collaboration through a single platform. The software integrates effortlessly with existing business applications, ensuring a smooth flow of communication across departments. Ovvoe offers powe... Read more about Ovvoe

Free Trial

NA

Pricing Type

Contact Vendor

Location

Spain

inConcert Contact Center is an advanced call center software solution that empowers businesses to manage customer interactions efficiently. It offers a robust suite of features, including multi-channel support for voice, email, and chat, ensuring seamless customer communication across platforms. With its intelligent routing capabilities, inConcert assigns calls to the most qualified agents, enhanc... Read more about inConcert Contact Center

Free Trial

Available

Pricing Type

$1 Per month

Location

United States

Zadarma is an advanced telephony software designed to provide businesses with reliable communication solutions. This platform offers a range of features, including VoIP calls, virtual phone numbers, and call tracking, ensuring seamless communication for teams and clients alike. With its userfriendly interface, Zadarma enables users to manage calls from any device, enhancing flexibility and accessi... Read more about Zadarma

Free Trial

NA

Pricing Type

$2 Per month

Location

Bulgaria

VoiceMaxx CE is a cuttingedge telephony software solution that enhances communication within businesses. Designed for both small and large enterprises, it provides advanced voiceoverIP (VoIP) capabilities that enable seamless and highquality voice calls. With features such as call recording, conferencing, and autoattendant services, VoiceMaxx CE empowers organizations to improve their customer int... Read more about VoiceMaxx CE

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

NFON is a cutting-edge call center software designed to enhance customer service operations and improve communication efficiency. This platform offers a suite of features including call routing, analytics, and interactive voice response (IVR) systems, enabling businesses to manage incoming calls effectively. With NFON, teams can monitor call performance in real-time, ensuring optimal response time... Read more about NFON

Free Trial

Available

Pricing Type

Contact Vendor

Location

Germany

sipgate team is an innovative telephony software designed to enhance communication for businesses of all sizes. This platform provides a comprehensive suite of tools for managing voice calls, video conferencing, and team messaging, facilitating seamless collaboration among team members. With features such as call forwarding, voicemail, and conference calling, sipgate team enhances operational effi... Read more about sipgate team

Free Trial

NA

Pricing Type

$5.33 Per user

Location

Germany

NeoAssist is a cutting-edge customer service software designed to enhance communication between businesses and their customers. With features that include live chat, ticket management, and automated responses, NeoAssist helps companies provide timely and effective support. Its user-friendly interface allows customer service representatives to manage inquiries from multiple channels seamlessly, ens... Read more about NeoAssist

Free Trial

NA

Pricing Type

Contact Vendor

Location

Brazil

Odigo is a robust telephony software solution that offers businesses a comprehensive suite of tools to manage their communication systems effectively. Designed to optimize voice interactions, Odigo provides features such as call routing, voicemail management, and real-time analytics. The software supports both cloud-based and on-premise deployments, allowing companies to choose the best option for... Read more about Odigo

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

Phonebooth is a user-friendly telephony software designed to provide businesses with reliable and flexible communication solutions. This platform offers a full suite of features, including virtual phone numbers, voicemail, call forwarding, and SMS capabilities, allowing organizations to manage their communications efficiently. Phonebooth enables users to make and receive calls from any device, ens... Read more about Phonebooth

Free Trial

NA

Pricing Type

$20 Per user

Location

United States

JobPhoning is a telephony software solution designed to streamline communication within businesses, particularly those in customer service, sales, and support. It offers features such as call routing, voice mail, interactive voice response (IVR), and call analytics to help organizations manage their telecommunication needs efficiently. With cloud-based deployment, JobPhoning enables businesses to ... Read more about JobPhoning

Free Trial

Available

Pricing Type

$49.95 Per user

Location

France

FusionWorks Business Phone Services offers a reliable, cost-effective solution for businesses looking to upgrade their communication systems. The software provides a cloud-based phone system that allows businesses to manage phone calls, voicemails, and other communication needs from any location. FusionWorks supports features such as call forwarding, call recording, voicemail-to-email transcriptio... Read more about FusionWorks Business Phone Services

Free Trial

NA

Pricing Type

$2.95 Per user

Location

United States

Alvaria CX Suite is a comprehensive IVR (Interactive Voice Response) software designed to enhance customer service by automating inbound and outbound communication processes. It allows businesses to create personalized, self-service experiences for customers, enabling them to resolve issues, make inquiries, or complete transactions without the need for human assistance. Alvaria CX Suite supports m... Read more about Alvaria CX Suite

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Vocalcom Hermes360 is a comprehensive call center software solution designed to streamline customer support operations, enhance agent productivity, and improve customer experience. The platform provides a unified interface for managing inbound and outbound calls, as well as email, chat, and social media interactions, ensuring a seamless omnichannel experience. Vocalcom Hermes360 includes advanced ... Read more about Vocalcom Hermes360

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

metricVOICE is a specialized managed service provider (MSP) software designed to help IT service businesses optimize their operations and improve customer service. The platform offers tools for monitoring network performance, managing client systems, and providing proactive support. metricVOICE helps MSPs track metrics such as uptime, system health, and client satisfaction, providing real-time ins... Read more about metricVOICE

Free Trial

Available

Pricing Type

$15 Per month

Location

United States

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Frequently Asked Questions

Telephony software enables businesses to make and receive calls over the internet, manage call flows efficiently, and integrate communication tools—eliminating the need for traditional phone lines.

Unlike traditional phone systems, telephony software leverages VoIP technology to route calls via the internet—reducing communication costs and improving flexibility.

Yes, most platforms support both incoming and outgoing calls, along with features like call routing, recording, and voicemail.

Look for call forwarding, voicemail, call analytics, IVR, call recording, number porting, and integration with CRM or helpdesk tools.

Call quality is generally high with a strong internet connection, and many tools offer features to minimize latency or dropped calls.

It streamlines call routing, monitors performance, offers real-time dashboards, and ensures callers are connected to the right person quickly.

Costs vary depending on features and usage, but many providers offer affordable monthly plans suitable for small and large businesses alike.

Focus on features, scalability, integration options, ease of use, support quality, and pricing when comparing different tools.

Yes, it’s widely used in call centers to manage large volumes of inbound and outbound calls efficiently.

It speeds up call routing, reduces wait times, enables tracking of customer interactions, and ensures better response management.