Best Telephony Software

Telephony software enables businesses to manage voice communication over the internet or traditional phone lines, offering features like call routing, voicemail, conferencing, and integration with other business tools. A robust telephony system improves efficiency, reduces costs, and enhances customer and team interactions, making it essential for modern communication strategies. The best telephony systems include features like VoIP capabilities, auto-attendants, call recording, and analytics. Advanced telephony software integrates seamlessly with CRM and collaboration platforms, supports multi-device connectivity, and provides scalability for businesses of all sizes. Whether for customer support, sales, or internal communication, these tools ensure clear and reliable connections. Explore top-rated telephony software to upgrade your communication infrastructure. Choose solutions designed to enhance productivity, improve customer engagement, and support your business growth.
  • 4.5 avg. rating from 03 reviews

Last Updated: September 03, 2025

400 Software

List of Top Telephony Software | Best Telephony Systems

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Call Center Management

Call Transfer

Computer Telephony Integration

VoIP

Voice Mail

Reporting/Analytics

Caller ID

Call Monitoring

Call Recording

Multi-Channel Communication

Auto-Dialer

IVR/Voice Recognition

Call Routing

Automatic Call Distribution

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Telephony Software that is:

Best Omnichannel Call Center Software

Bright Pattern is a cloud-based contact center software, designed to improve customer interactions. It supports multiple communication channels like voice, text, chat, and social media, providing a unified platform for customer service. The software's AI-powered automation enhances efficiency by streamlining repetitive tasks and providing smart routing of customer inquiries. Bright Pattern also of... Read more about Bright Pattern

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Cloud Phone System and SMS Solution

JustCall is a cloud-based phone system designed for business communication. It offers features like local phone numbers from over 58 countries, facilitating international calls. The platform enables both outbound and inbound calling, with call recording for quality monitoring. JustCall integrates smoothly with popular CRM and Helpdesk tools, enhancing customer relationship management. It includes ... Read more about JustCall

Free Trial

14 Days

Pricing Type

$19 Per month

Location

United States

All-In-One Cloud Communications for Global Businesses

AVOXI is a cloud-based communication solution tailored for businesses, offering global voice and contact center services. It enables international calling with a vast selection of local and toll-free numbers from over 170 countries, enhancing global reach. The software includes a virtual call center, equipped with call queuing, routing, and recording features, improving customer support efficiency... Read more about AVOXI

Free Trial

Available

Pricing Type

$9.99 Per month

Location

United States

The AI-driven communication platform for staffing and sales.

Ringover is a cloud-based phone system designed for businesses seeking effective communication solutions. It offers features like call forwarding, ensuring calls are never missed. Ringover provides a unique feature of integrating with CRM systems, streamlining customer data management. The software includes voice and video conferencing, facilitating team collaboration. Users can benefit from call ... Read more about Ringover

Free Trial

7 Days

Pricing Type

$21 Per month

Location

United States

Textedly is a versatile software developed for effective SMS marketing campaigns. It simplifies reaching your target audience through text messages. With Textedly, you can easily create and schedule SMS campaigns, personalize messages, and track their performance in real-time. Its user-friendly interface makes it accessible to both beginners and experienced marketers. The platform supports contact... Read more about Textedly

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Nebu Dub InterViewer is an advanced survey software solution that enables organizations to design, distribute, and analyze surveys with ease. Its versatile platform supports various types of surveys, including customer satisfaction, employee engagement, market research, and academic surveys. The software offers robust features for survey creation, including customizable templates, question branchi... Read more about Nebu Dub InterViewer

Free Trial

Available

Pricing Type

Contact Vendor

Location

Netherlands

LeadDesk is a powerful telemarketing software designed to enhance the efficiency and effectiveness of sales teams. This software provides a comprehensive platform for managing outbound calls, tracking leads, and analyzing performance metrics. With its user-friendly interface, LeadDesk allows sales representatives to easily manage call lists, schedule follow-ups, and record interactions with potent... Read more about LeadDesk

Free Trial

Available

Pricing Type

$99 Per feautre

Location

Finland

CloudCall is an advanced help desk software designed to enhance customer service through integrated communication tools. This platform provides comprehensive solutions for managing customer inquiries, tracking support tickets, and improving team collaboration seamlessly. With its user-friendly interface, help desk agents can easily manage calls, emails, and chat interactions from a single dashboar... Read more about CloudCall

Free Trial

Available

Pricing Type

Contact Vendor

Location

United Kingdom

Vivocha is an advanced call center software designed to enhance customer engagement and streamline communication processes for businesses. This platform provides a comprehensive suite of tools for managing customer interactions across various channels, including voice, chat, and video. Users can easily set up and manage virtual call centers, enabling agents to assist customers in real-time, regard... Read more about Vivocha

Free Trial

Available

Pricing Type

$52 Per user

Location

Italy

2600Hz is a comprehensive call center software designed to optimize customer support and communication operations. It offers a suite of tools including automatic call distribution (ACD), interactive voice response (IVR), and call routing, ensuring that customer inquiries are handled efficiently and effectively. 2600Hz provides advanced features such as real-time monitoring, performance analytics, ... Read more about 2600Hz

Free Trial

Available

Pricing Type

$3.5 Per user

Location

United States

CloudAgent is an advanced auto-dialer software designed to help call centers and telemarketing teams manage outbound calling campaigns more efficiently. The platform offers tools for automated dialing, call tracking, and real-time monitoring, enabling agents to connect with more prospects and reduce wait times between calls. CloudAgent integrates with customer relationship management (CRM) systems... Read more about CloudAgent

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Telappliant provides powerful telephony software solutions tailored to meet the diverse needs of small to medium-sized enterprises. Built to facilitate efficient business communication, Telappliant enables voice, video, and messaging services through a single, unified platform. The software supports integration with existing systems, delivering a seamless transition for companies moving from tradi... Read more about Telappliant

Free Trial

Available

Pricing Type

$30 Per feautre

Location

United Kingdom

Telzio is a robust Telephony Software designed to enhance communication and collaboration for businesses of all sizes. This cloud-based platform provides a suite of features, including call routing, voicemail, conferencing, and analytics, all accessible from any device with an internet connection. Telzio’s user-friendly interface allows businesses to customize their phone system effortlessly, en... Read more about Telzio

Free Trial

Available

Pricing Type

$50 Per month

Location

United States

thinQ is a robust telephony software solution designed to enhance communication for businesses of all sizes. This platform offers a suite of features including voice over IP (VoIP), call tracking, and analytics to help organizations manage their telecommunication needs efficiently. With thinQ, users can make and receive calls over the internet, reducing costs and improving call quality. The softwa... Read more about thinQ

Free Trial

Available

Pricing Type

$0.01 Per month

Location

United States

ZIWO is a comprehensive call center software offering businesses a cloudbased solution to manage and enhance customer interactions. Known for its simplicity and ease of use, ZIWO supports inbound and outbound calling, realtime monitoring, and detailed analytics to boost productivity and improve customer service quality. The platform integrates with various CRMs, enabling agents to access customer ... Read more about ZIWO

Free Trial

Available

Pricing Type

$40 Per month

Location

United States

Flowroute is a leading SMS Marketing Software designed to help businesses engage and communicate with their audiences effectively through targeted and automated text messaging campaigns. It offers a comprehensive platform for creating, managing, and analyzing SMS marketing efforts, ensuring timely and personalized communication that drives customer engagement and retention. Flowroute features intu... Read more about Flowroute

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Callture is a cutting-edge Telephony Software designed to revolutionize business communication by integrating advanced voice and data solutions into a unified platform. This comprehensive software offers a wide range of features, including VoIP calling, call routing, automated attendants, and real-time analytics, ensuring that businesses can manage their telephony needs efficiently and effectively... Read more about Callture

Free Trial

Available

Pricing Type

Contact Vendor

Location

Canada

Diabolocom is an advanced call center software designed to enhance customer service and streamline communication processes for businesses of all sizes. It offers a comprehensive platform for managing inbound and outbound calls, supporting multiple communication channels such as voice, email, chat, and social media. With Diabolocom, call centers can efficiently handle high call volumes, route calls... Read more about Diabolocom

Free Trial

NA

Pricing Type

$30 Per month

Location

France

RingBoost is a state-of-the-art telephony software designed to enhance and streamline communication for businesses of all sizes. It offers a comprehensive platform for managing voice calls, messaging, and virtual meetings with ease and precision. RingBoost features intuitive call routing, automated voicemail transcription, and advanced call analytics, enabling organizations to optimize their commu... Read more about RingBoost

Free Trial

NA

Pricing Type

$12.99 Per feautre

Location

United States

Fonvirtual Virtual PBX is a cloud-based telephony software that revolutionizes how businesses manage their phone systems. With features such as call routing, voicemail, and call recording, this platform enhances communication efficiency and customer service. Its user-friendly interface allows for easy customization to meet specific business needs, ensuring that internal and external communications... Read more about Fonvirtual Virtual PBX

Free Trial

NA

Pricing Type

Contact Vendor

Location

Spain

Spearline is a cutting-edge telephony software designed to help organizations monitor and optimize their voice communications. The platform offers features for call testing, quality monitoring, and performance analytics, ensuring businesses can maintain high standards in their telephony operations. With its user-friendly interface, Spearline allows users to conduct automated tests on call quality,... Read more about Spearline

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Daktela is a robust call center software that helps businesses improve customer service and optimize support operations. It provides automated call routing, real-time reporting, and powerful analytics, enabling businesses to deliver effective customer experiences. Daktela supports omnichannel communication, so businesses can manage interactions via phone calls, emails, chat, and social media from ... Read more about Daktela

Free Trial

Available

Pricing Type

$86 Per user

Location

NA

iotum is a telemedicine software that enables healthcare professionals to conduct remote consultations with patients via video calls and messaging. With iotum, medical providers can offer virtual care to patients who may not be able to visit the clinic in person, ensuring that care is accessible and convenient. The platform includes features for scheduling appointments, secure messaging, and patie... Read more about iotum

Free Trial

Available

Pricing Type

$14.99 Per user

Location

United States

Knowlarity is a leading cloud communication platform that enables businesses to manage their communications more effectively by leveraging cloud-based solutions for voice, SMS, and video. With Knowlarity, companies can set up virtual phone numbers, interactive voice response (IVR) systems, and automated call routing to enhance customer interactions and streamline operations. The platform integrate... Read more about Knowlarity

Free Trial

NA

Pricing Type

Contact Vendor

Location

Singapore

Keyyo is a versatile telephony software designed to improve communication systems for businesses of all sizes. Offering advanced VoIP technology, Keyyo enables seamless voice and video calls, messaging, and collaboration across multiple devices, all while reducing communication costs. The software provides a range of features such as call forwarding, voicemail, conference calls, and automatic call... Read more about Keyyo

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

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Frequently Asked Questions

Telephony software enables businesses to make and receive calls over the internet, manage call flows efficiently, and integrate communication tools—eliminating the need for traditional phone lines.

Unlike traditional phone systems, telephony software leverages VoIP technology to route calls via the internet—reducing communication costs and improving flexibility.

Yes, most platforms support both incoming and outgoing calls, along with features like call routing, recording, and voicemail.

Look for call forwarding, voicemail, call analytics, IVR, call recording, number porting, and integration with CRM or helpdesk tools.

Call quality is generally high with a strong internet connection, and many tools offer features to minimize latency or dropped calls.

It streamlines call routing, monitors performance, offers real-time dashboards, and ensures callers are connected to the right person quickly.

Costs vary depending on features and usage, but many providers offer affordable monthly plans suitable for small and large businesses alike.

Focus on features, scalability, integration options, ease of use, support quality, and pricing when comparing different tools.

Yes, it’s widely used in call centers to manage large volumes of inbound and outbound calls efficiently.

It speeds up call routing, reduces wait times, enables tracking of customer interactions, and ensures better response management.