Best Telephony Software

Telephony software enables businesses to manage voice communication over the internet or traditional phone lines, offering features like call routing, voicemail, conferencing, and integration with other business tools. A robust telephony system improves efficiency, reduces costs, and enhances customer and team interactions, making it essential for modern communication strategies. The best telephony systems include features like VoIP capabilities, auto-attendants, call recording, and analytics. Advanced telephony software integrates seamlessly with CRM and collaboration platforms, supports multi-device connectivity, and provides scalability for businesses of all sizes. Whether for customer support, sales, or internal communication, these tools ensure clear and reliable connections. Explore top-rated telephony software to upgrade your communication infrastructure. Choose solutions designed to enhance productivity, improve customer engagement, and support your business growth.
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Last Updated: September 03, 2025

400 Software

List of Top Telephony Software | Best Telephony Systems

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Call Center Management

Call Transfer

Computer Telephony Integration

VoIP

Voice Mail

Reporting/Analytics

Caller ID

Call Monitoring

Call Recording

Multi-Channel Communication

Auto-Dialer

IVR/Voice Recognition

Call Routing

Automatic Call Distribution

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Telephony Software that is:

The Connected Conversation Platform for Businesses

Nextiva is a cloud-based communication platform that revolutionizes business telecommunications. Primarily known for its VoIP (Voice over Internet Protocol) services, Nextiva offers a robust suite of features including voice, video, and messaging capabilities all integrated into one platform. A standout feature is its advanced call management system, which allows for efficient call routing, auto a... Read more about Nextiva

Free Trial

NA

Pricing Type

$15 Per month

Location

Ukraine

Choose the all-in-one cloud contact center solution

Genesys Cloud CX is a cloud-based customer experience platform that offers comprehensive tools for customer engagement and support. It provides a unified interface for handling communications across multiple channels, including voice, chat, email, and social media. Key features include an intuitive contact center solution, enabling efficient management of customer interactions. Genesys Cloud CX al... Read more about Genesys Cloud CX

Free Trial

Available

Pricing Type

$90 Per month

Location

United States

Cloud Contact Center Solutions for Business

net2phone's uContact is a cloud-based contact center solution designed to streamline customer communication. It offers a multi-channel platform, allowing interactions through voice, chat, email, and social media from one interface. The software features an automatic call distributor (ACD) for efficient call routing, ensuring customers connect with the right agent. Its Interactive Voice Response (I... Read more about uContact

Free Trial

NA

Pricing Type

$17.99 Per month

Location

United States

The ultimate integrated business phone system for sales and support teams.

Aircall is a cloud-based phone system designed for modern businesses. It offers an intuitive interface that integrates seamlessly with popular CRM and helpdesk tools. Key features include easy call routing, voicemail, call recording, and analytics for performance monitoring. Aircall also supports international calling and number porting. Its click-to-dial function simplifies outbound calling, whil... Read more about Aircall

Free Trial

Available

Pricing Type

$30 Per month

Location

United States

A global cloud contact center leader for modern AI-powered customer service that is trusted, flexible, and innovative.

TalkDesk is a cloud-based call center software designed for modern customer support and sales teams. It enables handling of inbound and outbound calls with efficiency. Key features include an intuitive interface, easy call routing, and IVR (Interactive Voice Response) for effective call management. TalkDesk also offers real-time reporting and analytics, aiding in performance tracking. It supports ... Read more about Talkdesk

Free Trial

NA

Pricing Type

$85 Per month

Location

United States

Business Communication Solutions & Software

3CX is a versatile, software-based PBX (Private Branch Exchange) solution designed to manage business communications. It supports both VoIP (Voice over Internet Protocol) and traditional phone lines. 3CX offers features like video conferencing, live chat, and mobile apps, facilitating remote communication. Its call center functionalities include call queuing, reporting, and recording. The system i... Read more about 3CX

Free Trial

More than 30 days

Pricing Type

$195 Per month

Location

United States

Unified Communications for Small Business

Intermedia Unite is an integrated cloud-based communication platform designed to enhance business connectivity and collaboration. It uniquely combines phone system capabilities, video conferencing, screen sharing, and file management in one comprehensive suite. The platform's phone system offers enterprise-grade telephony features like auto-attendants, call routing, and voicemail. Its video confer... Read more about Intermedia Unite

Free Trial

Available

Pricing Type

$27.99 Per month

Location

United States

Conference Call is a collaboration software that enables seamless communication between teams, whether they are in the office or working remotely. It offers audio, video, and web conferencing features, allowing users to host meetings, share screens, and collaborate in real-time. The software supports large-scale meetings and provides features like call recording, scheduling, and integration with o... Read more about Conference Call

Free Trial

Available

Pricing Type

$19 Per month

Location

United States

Asterisk is a powerful business phone systems software that enables organizations to create customized telephony solutions. This open-source platform allows users to build and manage their own phone systems, offering flexibility and scalability for businesses of all sizes. With features such as call routing, voicemail, and conferencing, Asterisk enhances communication and collaboration among team ... Read more about Asterisk

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Talkroute is a versatile business phone systems software designed to enhance communication and collaboration within organizations. This platform provides a comprehensive suite of tools for managing phone calls, texts, and voicemails, ensuring that businesses can stay connected with their customers and teams. With features like virtual phone numbers, call forwarding, and automated greetings, Talkro... Read more about Talkroute

Free Trial

Available

Pricing Type

$19 Per month

Location

United States

Nextiva Contact Center is a cloud-based call center solution designed to streamline customer service operations and enhance customer experiences. It offers features like intelligent call routing, interactive voice response (IVR), and omnichannel support, including voice, email, chat, and social media interactions. The software provides real-time analytics and reporting tools that help businesses m... Read more about Nextiva Contact Center

Free Trial

NA

Pricing Type

$30 Per user

Location

United States

Phone.com is a versatile VoIP (Voice over Internet Protocol) Software designed to provide reliable and feature-rich communication solutions for businesses of all sizes. Featuring an intuitive platform, Phone.com allows users to make and receive calls over the internet, reducing traditional telephony costs and enhancing flexibility. The software includes robust tools such as call forwarding, voicem... Read more about Phone.com

Free Trial

NA

Pricing Type

$9.99 Per feautre

Location

United States

Euphoria Telecom is a comprehensive telephony software solution designed to provide businesses with advanced communication tools that streamline both internal and external communications. The platform offers a robust VoIP (Voice over Internet Protocol) system that supports high-quality voice calls, enabling businesses to reduce costs associated with traditional telephony. Euphoria Telecom includes... Read more about Euphoria Telecom

Free Trial

Available

Pricing Type

Contact Vendor

Location

South Africa

Sideline is a powerful business phone systems software designed to provide businesses with a second phone number for work, allowing them to separate personal and professional calls. The platform offers a wide range of features, including call forwarding, voicemail, text messaging, and team calling, ensuring that businesses can manage customer communication more effectively. Sideline’s mobile app... Read more about Sideline

Free Trial

Available

Pricing Type

$9.99 Per month

Location

United States

InGenius is a robust customer service software designed to enhance communication between businesses and customers. It integrates seamlessly with existing CRM systems, allowing customer service teams to manage interactions through phone, email, and chat more efficiently. InGenius provides features like click-to-call, automated logging, and screen pop-ups to improve productivity and reduce response ... Read more about InGenius

Free Trial

Available

Pricing Type

$32 Per feautre

Location

United States

Bria is a versatile call center software designed to optimize communication for customer service teams and call centers. This platform offers a range of features that enhance call management, such as automatic call distribution, call recording, and real-time reporting. With its intuitive interface, Bria enables agents to manage calls efficiently and provide exceptional customer service. The softwa... Read more about Bria

Free Trial

Available

Pricing Type

$0 Per month

Location

Canada

Optus Loop is a comprehensive telephony software solution designed to enhance communication for businesses of all sizes. This platform provides a robust set of features, including voice calling, conferencing, and messaging, all integrated into a single user-friendly interface. Optus Loop allows users to make high-quality voice calls over the internet, significantly reducing costs associated with t... Read more about Optus Loop

Free Trial

NA

Pricing Type

$40 Per month

Location

Australia

Bandwidth is an innovative telephony software solution designed to help businesses enhance their communication capabilities. This powerful platform offers a range of features for voice, messaging, and emergency services, enabling organizations to streamline their communication processes and improve customer interactions. With Bandwidth, users can easily integrate voice calling and messaging functi... Read more about Bandwidth

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

VRS is an advanced telephony software designed to streamline communication and enhance collaboration within organizations. This versatile platform supports a wide range of communication methods, including voice calls, video conferencing, and instant messaging, providing users with the tools they need to connect seamlessly. VRS offers features such as call recording, voicemail transcription, and re... Read more about VRS

Free Trial

Available

Pricing Type

$79.99 Per user

Location

United States

Dialpad is an innovative predictive dialer software designed to enhance the efficiency of sales and customer service teams. This platform utilizes advanced algorithms to automatically dial phone numbers and connect agents with live calls, minimizing idle time and increasing productivity. With Dialpad, users can easily manage call lists, track customer interactions, and access real-time analytics t... Read more about Dialpad

Free Trial

Available

Pricing Type

$15 Per user

Location

United States

CM.com Communications Platform is a robust SMS marketing software solution designed to help businesses connect with their customers effectively through mobile messaging. This platform enables businesses to engage with their audience via SMS, email, voice, and other messaging channels, ensuring a comprehensive communication strategy. CM.com offers tools for creating and automating personalized mark... Read more about CM.com Communications Platform

Free Trial

Available

Pricing Type

$0.01 Per one-time

Location

Netherlands

YouMail is a comprehensive telephony software solution designed to help businesses manage their phone systems with ease. The platform offers features such as voicemail management, call forwarding, auto-attendant, and call screening, ensuring that businesses can provide a professional and efficient communication experience for both customers and employees. With YouMail, businesses can set up person... Read more about YouMail

Free Trial

Available

Pricing Type

$10.99 Per user

Location

United States

eVoice is a cloud-based business phone systems software that provides a comprehensive solution for managing business communications. It offers a range of features designed to improve productivity, collaboration, and customer service. eVoice allows businesses to have a professional phone system without the need for costly hardware or infrastructure. With features like automated attendants, voicemai... Read more about eVoice

Free Trial

NA

Pricing Type

$12.99 Per feautre

Location

Ireland

Dastia is a robust call tracking software that enables businesses to monitor and analyze phone calls to optimize marketing strategies and improve customer service. With its advanced call tracking features, Dastia allows businesses to track the source of incoming calls, whether they originate from ads, websites, social media, or other marketing channels. The software provides detailed call analytic... Read more about Dastia

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Cordless is a telephony software solution designed to simplify and enhance communication for businesses of all sizes. The platform provides a cloud-based phone system that allows companies to make and receive calls over the internet, eliminating the need for traditional landline systems. Cordless supports features such as call forwarding, voicemail, automated attendants, and conference calling, of... Read more about Cordless

Free Trial

Available

Pricing Type

$40 Per user

Location

United Kingdom

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Frequently Asked Questions

Telephony software enables businesses to make and receive calls over the internet, manage call flows efficiently, and integrate communication tools—eliminating the need for traditional phone lines.

Unlike traditional phone systems, telephony software leverages VoIP technology to route calls via the internet—reducing communication costs and improving flexibility.

Yes, most platforms support both incoming and outgoing calls, along with features like call routing, recording, and voicemail.

Look for call forwarding, voicemail, call analytics, IVR, call recording, number porting, and integration with CRM or helpdesk tools.

Call quality is generally high with a strong internet connection, and many tools offer features to minimize latency or dropped calls.

It streamlines call routing, monitors performance, offers real-time dashboards, and ensures callers are connected to the right person quickly.

Costs vary depending on features and usage, but many providers offer affordable monthly plans suitable for small and large businesses alike.

Focus on features, scalability, integration options, ease of use, support quality, and pricing when comparing different tools.

Yes, it’s widely used in call centers to manage large volumes of inbound and outbound calls efficiently.

It speeds up call routing, reduces wait times, enables tracking of customer interactions, and ensures better response management.